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Naslov:An experimental investigation of BPMN-based corporate communications modeling
Avtorji:ID Polančič, Gregor (Avtor)
ID Orban, Boštjan (Avtor)
Datoteke:.pdf Polancic-2023-An_experimental_investigation_of.pdf (1,63 MB)
MD5: 388EA136463F9A3495A660BA0F860B42
 
URL https://www.emerald.com/insight/content/doi/10.1108/BPMJ-08-2022-0362/full/html
 
Jezik:Angleški jezik
Vrsta gradiva:Članek v reviji
Tipologija:1.01 - Izvirni znanstveni članek
Organizacija:FERI - Fakulteta za elektrotehniko, računalništvo in informatiko
Opis:Purpose Despite corporate communications having an immense impact on corporate success, there is a lack of dedicated techniques for their management and visualization. A potential strategy is to apply business process management (BPM) approach with business process model and notation (BPMN) modeling techniques. Design/methodology/approach The goal of this study was to gain empirical insights into the cognitive effectiveness of BPMN-based corporate communications modeling. To this end, experimental research was performed in which subjects tested two modeling notations – standardized BPMN conversation diagrams and a BPMN extension with corporate communications-specific concepts. Findings Standard conversation diagrams were demonstrated to be more time-efficient for designing and interpreting diagrams. However, the subjects made significantly fewer mistakes when interpreting the diagrams modeled in the BPMN extension. Subjects also evolved positive perceptions toward the proposed extension. Practical implications BPMN-based corporate communications modeling may be applied to organizations to depict how formal communications are or should be performed consistently, effectively and transparently by following and integrating with BPM approaches and modeling techniques. Originality/value The paper provides empirical insights into the cognitive effectiveness of corporate communications modeling based on BPMN and positions the corresponding models into typical process architecture.
Ključne besede:corporate communication, BPMN, controlled experiment, conversation diagrams, cognitive effectiveness, modeling
Status publikacije:Objavljeno
Verzija publikacije:Objavljena publikacija
Poslano v recenzijo:01.08.2022
Datum sprejetja članka:19.12.2022
Datum objave:18.01.2023
Založnik:MCB University Press
Leto izida:2023
Št. strani:Str. 1-24
Številčenje:Letn. 29, Št. 8
PID:20.500.12556/DKUM-87727 Novo okno
UDK:659.2:004
COBISS.SI-ID:138931203 Novo okno
DOI:10.1108/BPMJ-08-2022-0362 Novo okno
ISSN pri članku:1463-7154
Datum objave v DKUM:26.03.2024
Število ogledov:112
Število prenosov:17
Metapodatki:XML RDF-CHPDL DC-XML DC-RDF
Področja:Ostalo
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Vaša ocena:Ocenjevanje je dovoljeno samo prijavljenim uporabnikom.
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Gradivo je del revije

Naslov:Business process management journal
Skrajšan naslov:Bus. process. manag. j.
Založnik:MCB University Press
ISSN:1463-7154
COBISS.SI-ID:78187520 Novo okno

Gradivo je financirano iz projekta

Financer:ARRS - Agencija za raziskovalno dejavnost Republike Slovenije
Številka projekta:P2-0057
Naslov:Informacijski sistemi

Licence

Licenca:CC BY 4.0, Creative Commons Priznanje avtorstva 4.0 Mednarodna
Povezava:http://creativecommons.org/licenses/by/4.0/deed.sl
Opis:To je standardna licenca Creative Commons, ki daje uporabnikom največ možnosti za nadaljnjo uporabo dela, pri čemer morajo navesti avtorja.
Začetek licenciranja:18.01.2023

Sekundarni jezik

Jezik:Slovenski jezik
Ključne besede:komunikacija, modeliranje, konverzacija, korporativno komuniciranje, nadzorovani eksperiment, pogovorni diagrami, kognitivna učinkovitost


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