| | SLO | ENG | Cookies and privacy

Bigger font | Smaller font

Show document Help

Title:Patient safety culture in Slovenian out-of-hours primary care clinics
Authors:ID Klemenc-Ketiš, Zalika (Author)
ID Tveter Deilkås, Ellen (Author)
ID Hofoss, Dag (Author)
ID Tschudi Bondevik, Gunnar (Author)
Files:.pdf Slovenian_Journal_of_Public_Health_2017_Klemenc-Ketis_et_al._Patient_safety_culture_in_Slovenian_out-of-hours_primary_care_clinics.pdf (397,20 KB)
MD5: F9A4FED936AD2CE3378B4D435464DA65
PID: 20.500.12556/dkum/183d9ee2-9e5c-4f1e-b172-398fe466e0c1
 
URL http://www.degruyter.com/view/j/sjph.2017.56.issue-4/sjph-2017-0028/sjph-2017-0028.xml
 
Language:English
Work type:Scientific work
Typology:1.01 - Original Scientific Article
Organization:MF - Faculty of Medicine
Abstract:Introduction: Patient safety culture is a concept which describes how leader and staff interaction, attitudes, routines and practices protect patients from adverse events in healthcare. We aimed to investigate patient safety culture in Slovenian out-of-hours health care (OOHC) clinics, and determine the possible factors that might be associated with it. Methods: This was a cross-sectional study, which took place in Slovenian OOHC, as part of the international study entitled Patient Safety Culture in European Out-of-Hours Services (SAFE-EUR-OOH). All the OOHC clinics in Slovenia (N=60) were invited to participate, and 37 agreed to do so; 438 employees from these clinics were invited to participate. We used the Slovenian version of the Safety Attitudes Questionnaire % an ambulatory version (SAQAV) to measure the climate of safety. Results: Out of 438 invited participants, 250 answered the questionnaire (57.1% response rate). The mean overall score % standard deviation of the SAQ was 56.6%16.0 points, of Perceptions of Management 53.6%19.6 points, of Job Satisfaction 48.5%18.3 points, of Safety Climate 59.1%22.1 points, of Teamwork Climate 72.7%16.6, and of Communication 51.5%23.4 points. Employees working in the Ravne na Koroškem region, employees with variable work shifts, and those with full-time jobs scored significantly higher on the SAQ-A V. Conclusion: The safety culture in Slovenian OOHC clinics needs improvement. The variations in the safety culture factor scores in Slovenian OOHC clinics point to the need to eliminate variations and improve working conditions in Slovenian OOHC clinics.
Keywords:safety culture, out-of-hours medical care, primary health care, Slovenia
Publication status:Published
Publication version:Version of Record
Year of publishing:2017
Number of pages:str. 203-210
Numbering:Letn. 56, št. 4
PID:20.500.12556/DKUM-68861 New window
ISSN:0351-0026
UDC:614
ISSN on article:0351-0026
COBISS.SI-ID:4053221 New window
DOI:10.1515/sjph-2017-0028 New window
NUK URN:URN:SI:UM:DK:DLW9XX58
Publication date in DKUM:03.11.2017
Views:1451
Downloads:429
Metadata:XML DC-XML DC-RDF
Categories:Misc.
:
KLEMENC-KETIŠ, Zalika, TVETER DEILKÅS, Ellen, HOFOSS, Dag and TSCHUDI BONDEVIK, Gunnar, 2017, Patient safety culture in Slovenian out-of-hours primary care clinics. Zdravstveno varstvo : Slovenian journal of public health [online]. 2017. Vol. 56, no. 4, p. 203–210. [Accessed 23 January 2025]. DOI 10.1515/sjph-2017-0028. Retrieved from: https://dk.um.si/IzpisGradiva.php?lang=eng&id=68861
Copy citation
  
Average score:
0.5
1
1.5
2
2.5
3
3.5
4
4.5
5
(0 votes)
Your score:Voting is allowed only for logged in users.
Share:Bookmark and Share


Hover the mouse pointer over a document title to show the abstract or click on the title to get all document metadata.

Record is a part of a journal

Title:Zdravstveno varstvo : Slovenian journal of public health
Publisher:Zavod LRS za zdravstveno varstvo, Republiški zdravstveni center, Zavod LRS za zdravstveno varstvo, Republiški zdravstveni center, Univerzitetni zavod za zdravstveno in socialno varstvo, Inštitut za varovanje zdravja Republike Slovenije, Nacionalni inštitut za javno zdravje
ISSN:0351-0026
COBISS.SI-ID:3287810 New window

Licences

License:CC BY-NC-ND 4.0, Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International
Link:http://creativecommons.org/licenses/by-nc-nd/4.0/
Description:The most restrictive Creative Commons license. This only allows people to download and share the work for no commercial gain and for no other purposes.
Licensing start date:03.11.2017

Secondary language

Language:Slovenian
Title:Kultura varnosti v slovenskih dežurnih ambulantah na primarni ravni
Abstract:Uvod: Kultura varnosti je koncept, ki opisuje, kako odnosi med vodstvom in osebjem, njihova stališča, postopki in praksa varujejo bolnike pred škodljivimi dogodki zaradi napake v zdravstvu. Z raziskavo smo želeli raziskati kulturo varnosti v slovenskih dežurnih ambulantah na primarni ravni zdravstvenega varstva in določiti dejavnike, ki so povezani z njo. Metode: To je bila prečna opazovalna raziskava, ki je potekala v slovenskih dežurnih ambulantah na primarni zdravstveni ravni in je bila del mednarodne raziskave z naslovom Patient Safety Culture in European Out-of- Hours services (SAFE-EUR OOH). K sodelovanju smo povabili vse dežurne ambulante v Sloveniji (N=60), 37 jih je sodelovanje potrdilo. V teh ambulantah je bilo k sodelovanju povabljenih 438 zaposlenih. Uporabili smo slovensko različico lestvice Safety Attitudes Questionnaire – ambulatory version (SAQ – AV), s katero smo merili raven kulture varnosti. Rezultati: Od 438 povabljenih je vprašalnike izpolnilo 250 zaposlenih (57,1%). Povprečna vrednost lestvice SAQ – AV je bila 56,6±16,0 točke. Povprečna vrednost faktorja dojemanje vodstva je bila 53,6±19,6 točke, faktorja zadovoljstvo z delom 48,5±18,3 točke, faktorja ozračje varnosti 59,1±22,1, faktorja ozračje timskega dela 72,7±16,6 in faktorja sporazumevanje 51,5±23,4 točke. Zaposleni v regiji Ravne na Koroškem, zaposleni z izmenskim delom in zaposleni s polnim delovnim časom so imeli statistično višji seštevek točk na lestvici SAQ – AV. Zaključek: Kultura varnosti v slovenskih dežurnih ambulantah potrebuje izboljšave. Različni seštevki točk na lestvici SAQ – AV v različnih regijah Slovenije in v različnih dežurnih ambulantah kažejo na potrebo po zmanjšanju razlik in izboljšanju delovnih pogojev
Keywords:kultura varnosti, dežurna služba, primarna zdravstvena raven, Slovenija


Comments

Leave comment

You must log in to leave a comment.

Comments (0)
0 - 0 / 0
 
There are no comments!

Back
Logos of partners University of Maribor University of Ljubljana University of Primorska University of Nova Gorica