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Title:
POMEN EMPATIJE PRI OBRAVNAVI PACIENTA V ENOTI INTENZIVNE TERAPIJE
Authors:
ID
Knuplež, Urška
(Author)
ID
Donik, Barbara
(Mentor)
More about this mentor...
Files:
VS_Knuplez_Urska_2015.pdf
(919,85 KB)
MD5: 357D63D9881E6CA1C6B07DC4543411EA
Language:
Slovenian
Work type:
Bachelor thesis/paper
Typology:
2.11 - Undergraduate Thesis
Organization:
FZV - Faculty of Health Sciences
Abstract:
Teoretična izhodišča: V enotah intenzivne terapije so pacienti v kritičnem stanju, zato je potrebno da znamo z njimi vzpostaviti primerno komunikacijo. Komunikacija medicinske sestre mora biti strokovna vendar tudi razumevajoča. To nam omogoča komunikacijska vrlina empatija. Empatija je sposobnost in proces skozi katerega se poskušamo postaviti v življenje in občutke druge osebe, ter gledati situacijo in njegovega zornega kota. Namen raziskave je bil ugotoviti koliko diplomiranih sester/ diplomiranih zdravstvenikov zaposlenih na enotah intenzivne terapije uporablja empatično komuniciranje s pacientom. Raziskovalna metodologija: Raziskava je temeljila na kvantitativni metodologiji. Uporabili smo vprašalnik zaprtega tipa, pripravljen v namen raziskave. V raziskavi je sodelovalo 57 diplomiranih medicinskih sester/ diplomiranih zdravstvenikov zaposlenih v UKC Maribor na Oddelku za anesteziologijo, intenzivno terapijo in terapijo bolečin in na Oddelku za intenzivno interno medicino. Rezultati: Rezultati raziskave prikazujejo, da anketiranci poznajo in razumejo empatijo kot pomemben element komuniciranja (N=57; 100%). Empatično komunikacijo uporablja 41 (72 %) anketirancev, 12 (21 %) anketirancev jo uporablja samo občasno in 4 (7 %) anketiranci ne uporablja empatične komunikacije. Ugotovili smo da imajo anketiranci različno mnenje o najmočneje izraženem dejavniku za izvajanje empatične komunikacije. Sklep: Iz raziskave je razvidno, da zaposleni v zdravstveni negi v enotah intenzivne terapije poznajo in razumejo empatijo kot pomemben element komunikacije. Zavedajo se, da jim empatija pomaga razumeti položaj, stanje, doživljanje in razmišljanje pacienta. Ugotovili smo tudi, da bi lahko empatijo uporabljali v večji meri saj so pacienti na takšnih oddelkih v kritičnem stanju in potrebujejo primerno komunikacijo, spodbudo, nasmeh, razumevanje, spoštovanje.
Keywords:
komunikacija
,
komunikacija v zdravstvu
,
empatija
,
enota intenzivne terapije
Place of publishing:
Maribor
Publisher:
[U. Knuplež]
Year of publishing:
2015
PID:
20.500.12556/DKUM-54077
UDC:
614.253.5(043.2)
COBISS.SI-ID:
2154660
NUK URN:
URN:SI:UM:DK:QWU9AB5N
Publication date in DKUM:
26.10.2015
Views:
2790
Downloads:
468
Metadata:
Categories:
FZV
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:
KNUPLEŽ, Urška, 2015,
POMEN EMPATIJE PRI OBRAVNAVI PACIENTA V ENOTI INTENZIVNE TERAPIJE
[online]. Bachelor’s thesis. Maribor : U. Knuplež. [Accessed 30 March 2025]. Retrieved from: https://dk.um.si/IzpisGradiva.php?lang=eng&id=54077
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Secondary language
Language:
English
Title:
THE IMPORTANCE OF EMPATHY IN TREATMENT OF PATIENTS IN THE INTENSIVE CARE UNIT
Abstract:
Theoretical background: Intensive care unit patients are in critical condition, therefore it is necessary to know how to establish a proper way of communication. Communication of a nurse has to be professional but also sympathetic. Communication virtue empathy enables us to do so. Empathy is a capability and a process, through which we try to put ourselves in the position and feelings of someone else and to look on the situation from another person’s perspective. Aim of this research was to determine how many nurses, employed in intensive care units, use empathy when communicating with patients. Research methodology: The study is based on quantitative methodology. We used a closed type questionnaire, prepared for the purpose of research. In this survey 57 nurses, employed in departments of anaesthesiology, intensive care, pain management and intensive internal medicine of Univerzitetni klinični center Maribor were participating. Results: Results of this survey show, that participants of the survey familiar with empathy and consider it as an important element of communication (N=57; 100 %). Communication with empathy is used by 41 (73 %) of participants, 12 (21 %) use it only occasionally and 4 (7 %) of participating nurses do not use the element of empathy when communicating with patients at all. We discovered that participants of this survey have different opinions on the most expressed factor for implementation of empathic communication. Conclusion: This study shows, that employees of the intensive therapy unit are familiar with empathy and consider it as a vital element of communication. They realise that empathy helps them to understand the position, condition, feelings and thinking of their patients. Furthermore we also discovered that empathy could be used to a greater extent, due to the fact that intensive care unit patients are in critical condition and are therefore in need of a proper way of communication, encouragement, smile, understanding, respect.
Keywords:
communication
,
communication in health care
,
empathy
,
intensive care unit
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