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Title:Service operations management
Authors:ID Johnston, Robert (Author)
ID Clark, Graham (Author)
Files:URL http://www.pearsoneduc.com
 
Language:English
Work type:Higher education textbook
Organization:EPF - Faculty of Business and Economics
Keywords:storitve, procesi, kapacitete, operativni management, management, človeški potencial, operativni plani, potrošnik, zadovoljstvo, ponudba, vodenje, mreže, informacijska tehnologija, predstava, odločanje, strategija, kultura, učbeniki
Place of publishing:London [etc.]
Publisher:Financial Times
Year of publishing:2001
PID:20.500.12556/DKUM-28889 New window
UDC:658.6
COBISS.SI-ID:5608988 New window
NUK URN:URN:SI:UM:DK:QIPJOJH6
Publication date in DKUM:01.06.2012
Views:1579
Downloads:117
Metadata:XML DC-XML DC-RDF
Categories:Misc.
:
JOHNSTON, Robert and CLARK, Graham, 2001, Service operations management [online]. London [etc. : Financial Times. [Accessed 21 January 2025]. Retrieved from: http://www.pearsoneduc.com
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