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Title:Implementacija nove IT rešitve z obratnim mentorstvom
Authors:ID Kos, Simon (Author)
ID Nedelko, Zlatko (Mentor) More about this mentor... New window
Files:.pdf MAG_Kos_Simon_2021.pdf (1,34 MB)
MD5: 0AA48FE390D8802405A18E5842BF8083
PID: 20.500.12556/dkum/2b0b69f5-cdab-434a-968d-b12387545cff
 
Language:Slovenian
Work type:Master's thesis/paper
Typology:2.09 - Master's Thesis
Organization:EPF - Faculty of Business and Economics
Abstract:Živimo v 21. stoletju, v obdobju, ki ga zaznamujeta digitalizacija in nove tehnologije. Digitalizacija nas obdaja na vsakem koraku; od vožnje z avtomobilom, ki nam v digitalni obliki daje informacije o hitrosti, porabi, preverja našo zbranost med vožnjo, se avtonomno drži svojega voznega pasu ali zavira in prepreči nesrečo do avtomatskega odpiranja vrat in brezstičnega plačevanja v trgovinah. Pri zdravniku se lahko naročimo preko elektronske pošte in davčno napoved oddamo preko spletenega portala, vse v nekaj minutah in brez stroškov prevoza. Za naš zdrav način življenja skrbijo pametne ure, ki nas opozarjajo, da naredimo zadostno število korakov ali nas spomnijo, da zaužijemo dovolj vode in nam merijo srčni utrip ter nam sporočajo trenutna stanja in podatke o našem telesu. Vse to je digitalizacija, ki nam izboljšuje kakovost življenja. Vendar s seboj v obliki zasvojenosti in odvisnosti prinaša tudi tveganja in nevarnosti. Predvsem lahko predstavlja velik izziv vsakemu posamezniku, ki ni vešč nove tehnologije in se mora z njo spoznati in jo sprejeti v uporabo, da mu bo koristila v vsakdanjem življenju. V poslovnem svetu ni prav nič drugače, le da so prednosti in nevarnosti še izrazitejše. Namreč, organizacije lahko s pomočjo novih tehnoloških rešitev prihranijo več deset ali celo sto milijonov evrov in izboljšajo uspešnost delovanja in poslovanja. Na drugi strani lahko zaradi nepravilnega delovanja nove tehnologije zastane proizvodnja in povzroči večjo izgubo ali jim nepridipravi, hekerji, vdrejo v bazo podatkov in ogrozijo njihovo varnost. Za podjetja in organizacije iz prejšnjega stoletja oz. organizacije, v katerih delajo starejši zaposleni, ki niso od malih nog živeli s tehnologijo, je velik problem, kje, kako in predvsem, na kakšen način brez večjih negativnih posledic za starejše zaposlene uvesti ali implementirati nove tehnološke rešitve v delovne in tehnološke procese v organizacijah. To predstavlja problem za managerja v organizaciji, saj ko najde ustrezno IT rešitev, je izziv, kako to rešitev implementirati ali uvesti v poslovne procese, da bo nov sistem s strani zaposlenih sprejet, in da bo optimalno uporabljen in bo prinašal želeno dodano vrednost organizaciji. Predpostavljali smo, da mlajši zaposleni bolje obvladujejo sodobno tehnologijo kot starejši zaposleni in obratno mentorstvo lahko reši takšen problem. Morali smo se spoznati z digitalizacijo, sodobnimi IT rešitvami, pojasnili smo teoretične pristope k implementaciji tehnologije v organizaciji. Kot način za implementacijo nove IT rešitve smo izbrali obratno mentorstvo in ga raziskali skozi teorijo in prakso. V aplikativnem delu smo v raziskavo vključili slovensko podjetje iz gospodarstva, ki je tudi izvedlo implementacijo nove IT rešitve. Dokazali smo, da je implementacija nove IT rešitve v organizaciji zahtevna in potrebuje posebno pozornost. Z uporabo obratnega mentorstva, smo dokazali, da je implementacija IT rešitve učinkovitejša. V praksi smo tudi ugotovili, da je pravzaprav obratno mentorstvo tesno povezano s samo implementacijo nove tehnologije, saj tudi, če obratnega mentorstva formalno ne vzpostavimo, se le-to do določene meje naravno razvije na neformalni ravni.
Keywords:digitalizacija, digitizacija, tehnologija, nova tehnologija, informacijska tehnologija, implementacija, mentorstvo, obratno mentorstvo, organizacija, podjetje, informacijski sistem, rešitve.
Place of publishing:[Maribor
Publisher:S. Kos
Year of publishing:2021
PID:20.500.12556/DKUM-79375 New window
UDC:004.77:005
COBISS.SI-ID:81440771 New window
Publication date in DKUM:19.10.2021
Views:889
Downloads:170
Metadata:XML DC-XML DC-RDF
Categories:EPF
:
KOS, Simon, 2021, Implementacija nove IT rešitve z obratnim mentorstvom [online]. Master’s thesis. Maribor : S. Kos. [Accessed 15 April 2025]. Retrieved from: https://dk.um.si/IzpisGradiva.php?lang=eng&id=79375
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Licences

License:CC BY-NC-ND 4.0, Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International
Link:http://creativecommons.org/licenses/by-nc-nd/4.0/
Description:The most restrictive Creative Commons license. This only allows people to download and share the work for no commercial gain and for no other purposes.
Licensing start date:19.06.2021

Secondary language

Language:English
Title:Implementation of new IT solution with a reverse mentoring
Abstract:We live in the 21st century, an era marked by digitisation and new technologies. Digitalisation surrounds us at every turn, from driving a car that gives us digital information on speed, consumption, checks our concentration while driving, autonomously keeps to its lane or brakes to avoid an accident. To automatic door openers and contactless payments in shops. You can make an appointment with your doctor by email and submit your tax return via the online portal, all in minutes, without any transport costs. Smart watches keep us healthy by reminding us to take enough steps, drink enough water, measuring our heart rate and telling us what's happening and what our body is doing. It's all digitalisation that improves our quality of life. But it also brings risks and dangers, in the form of addiction and dependence. In particular, it can be a challenge for anyone who is not familiar with new technology and needs to learn about it and embrace it to make it useful in their daily life. In the world of business, it is no different, but the benefits and risks are even more pronounced. In fact, organisations can save tens or even hundreds of millions of euros and improve business performance with new technology solutions. On the other hand, new technology can cause them to lose their entire production or have their database hacked by a hacker, compromising their security. For companies and organisations from the last century, or those with older employees who have not lived with technology since they were young, the big problem is where, how and, above all, how to introduce or implement new technology solutions into their business process. This poses a problem for the manager in the organisation, because once the appropriate IT solution is found, the challenge is how to implement or introduce this solution into the business process, so that the new system is accepted by the employees and is used optimally, bringing the desired added value to the organisation. We hypothesised that younger employees are more proficient with modern technology than older employees, and that reverse mentoring can solve such a problem. We had to learn about digitalisation, modern IT solutions, and explain theoretical approaches to implementing technology in an organisation. We chose reverse mentoring as a way to implement the new IT solution and explored it through theory and practice. In the applied part of the study, we included a Slovenian company from the economy, which also implemented the new IT solution. We have shown that implementing a new IT solution in an organisation is challenging and needs special attention, and by using reverse mentoring, we have shown that implementing an IT solution is more efficient. In practice, we have also found that in fact reverse mentoring is closely linked to the implementation of the new technology itself, because even if reverse mentoring is not formally established, it naturally develops to a certain extent on an informal level.
Keywords:digitisation, digitisation, technology, new technology, information technology, implementation, mentoring, reverse mentoring, organisation, company, information system, solutions.


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