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Title:Uvajanje standarda ISO 9001:2015 v podjetje Šinkovec transport, logistika, d.o.o.
Authors:ID Hočevar, Urška (Author)
ID Ivanuša, Teodora (Mentor) More about this mentor... New window
Files:.pdf MAG_Hocevar_Urska_2016.pdf (1,12 MB)
MD5: 9D986C2C5A1E2EE86B09BD39919BB050
 
Language:Slovenian
Work type:Master's thesis/paper
Organization:FL - Faculty of Logistic
Abstract:Magistrsko delo predstavlja uvajanje standarda ISO 9001:2015 v transportno podjetje in nakazuje izvajanje ter certificiranje. Najprej je na splošno predstavljeno področje kakovosti in pomen le te. Opisan je celovit sistem vodenja kakovosti, osnovan na osmih načelih vodenja kakovosti, ki jih vključuje standard ISO 9001. V zadnjem delu teoretičnega dela pa je nakazan potek pridobitve certifikata. Analitični del opisuje uvajanje standarda v podjetje, kar obsega predstavitev podjetja, popis poslovnih procesov, pregled, dopolnitev in postavitev dokumentacije ter pripravo za nadaljnje izvajanje standarda. V samem zaključku dela so podani pozitivni vplivi na poslovanje podjetja ob zagotavljanju kakovosti in upoštevanju zahtev standarda.
Keywords:kakovost, management kakovosti, sistem vodenja kakovosti, SIST ISO 9001:2015, zadovoljstvo odjemalcev
Place of publishing:Celje
Publisher:[U. Hočevar]
Year of publishing:2016
PID:20.500.12556/DKUM-60212 New window
UDC:006.3/.8
COBISS.SI-ID:512800829 New window
NUK URN:URN:SI:UM:DK:H4MCWZZ6
Publication date in DKUM:16.11.2016
Views:5628
Downloads:1179
Metadata:XML DC-XML DC-RDF
Categories:FL
:
HOČEVAR, Urška, 2016, Uvajanje standarda ISO 9001:2015 v podjetje Šinkovec transport, logistika, d.o.o. [online]. Master’s thesis. Celje : U. Hočevar. [Accessed 17 March 2025]. Retrieved from: https://dk.um.si/IzpisGradiva.php?lang=eng&id=60212
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Secondary language

Language:English
Title:ISO 9001:2015 system management implementation in a Šinkovec transport, logistic, Ltd company
Abstract:My master's thesis deals with the introduction of the SIST ISO 9001:2015 standard into a transport company and it partly also deals with its implementation and certification. Firstly, the field of quality and its importance is presented in general. Then, the quality management system, which is based on the eight quality management principles included in the ISO 9001, is described. In the last part of the theoretical part the process of acquiring the certificate is mentioned. In the analytical part the implementation of the standard into the company is described, including the presentations of a company, the list of the business processes, the review, update and the system of documentation and also the preparation for the further implementation of the standard. In the final part of the thesis the positive impacts on business operations are presented as a result of ensuring quality and complying with the requirements of the standard.
Keywords:quality, management of quality, quality management system, SIST ISO 9001:2015, customer satisfaction


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