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Title:
Vključitev metode QFD v vrednostni management
Authors:
ID
Kraševec, Rok
(Author)
ID
Leber, Marjan
(Mentor)
More about this mentor...
ID
Pisnik, Aleksandra
(Mentor)
More about this mentor...
Files:
UNI_Krasovec_Rok_2014.pdf
(3,34 MB)
MD5: 22F02EACFBF94395876A8E19AD2DB390
Language:
Slovenian
Work type:
Bachelor thesis/paper
Typology:
2.11 - Undergraduate Thesis
Organization:
FS - Faculty of Mechanical Engineering
Abstract:
Z vsakim izdelkom ali s storitvijo, ki jo razvijemo, želimo doseči največjo vrednost izdelka v očeh kupca, s čimer ga prepričamo v nakup. Metoda QFD inženirjem omogoča predstavitev zahtev kupcev v obliki tehničnih karakteristik. Z metodo QFD dobimo vodilo skozi proces vrednostnega managementa in tako so zahteve kupcev prisotne od začetka procesa razvoja. V diplomskem delu sem izdelal hišo kakovosti s pomočjo diagrama FAST za lažjo predstavo o integraciji obeh procesov. Po opredeljenih funkcijah izdelka s pomočjo diagrama FAST preverimo ujemanje funkcij z zahtevami kupcev in njihovo pomembnost v hiši kakovosti.
Keywords:
vrednostni management
,
razvoj funkcij kakovosti
,
hiša kakovosti
,
segmentacija trga
,
ciljne skupine
,
zahteve kupcev
,
metoda FAST
Place of publishing:
Maribor
Publisher:
[R. Krašovec]
Year of publishing:
2014
PID:
20.500.12556/DKUM-43625
UDC:
005.6:330.13(043.2)
COBISS.SI-ID:
17732374
NUK URN:
URN:SI:UM:DK:DTGYKWD5
Publication date in DKUM:
13.03.2014
Views:
2567
Downloads:
392
Metadata:
Categories:
KTFMB - FS
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:
KRAŠEVEC, Rok, 2014,
Vključitev metode QFD v vrednostni management
[online]. Bachelor’s thesis. Maribor : R. Krašovec. [Accessed 23 April 2025]. Retrieved from: https://dk.um.si/IzpisGradiva.php?lang=eng&id=43625
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Secondary language
Language:
English
Title:
Integration of QFD method into value management
Abstract:
With every product or service, we develop, we are striving to achieve the highest possible value perceived by customer, with which we can convince him to buy our product. QFD method allows engineers to see customer demands in the form of technical requirements. QFD method serves us as a guide through value management process, so the customer demands are present from the beginning of development process. I have prepared house of quality with help of value management techniques such as FAST diagram to clearly outline the intersection of both processes. After we complete function analysis with FAST diagram, we check the importance of those functions with customer demands in house of quality.
Keywords:
value management
,
quality function deployment
,
house of quality
,
market segmentation
,
target groups
,
customer demands
,
FAST method
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