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Title:ANALIZA ZADOVOLJSTVA ZAPOSLENIH NA PRIMERU ČISTILNEGA OSEBJA V IZBRANEM PODJETJU
Authors:ID Breznik, Urška (Author)
ID Šarotar Žižek, Simona (Mentor) More about this mentor... New window
Files:.pdf VS_Breznik_Urska_2013.pdf (1,15 MB)
MD5: 3C59FAC161AB55DA7F933464BAFCC651
 
Language:Slovenian
Work type:Final seminar paper
Typology:2.11 - Undergraduate Thesis
Organization:EPF - Faculty of Business and Economics
Abstract:Namen dela diplomskega seminarja je bil ugotoviti zadovoljstvo zaposlenih na primeru čistilnega osebja v izbranem podjetju, predvsem pa analizirati različne dejavnike, ki utegnejo vplivati na zadovoljstvo zaposlenih. Človeški kapitel v podjetju postaja vedno bolj pomemben za uspešno poslovanje podjetja zato je toliko bolj pomembno, da so zaposleni v podjetju zadovoljni in posledično zadovoljni z svojim delovnim mestom. V teoretičnem delu smo najprej predstavili različne definicije motivacije ter motivacijske teorije. Nadaljevali smo z organizacijsko kulturo, kjer smo tudi opisali dejavnike organizacijske kulture podjetja. Zadnje teoretično poglavje se je navezovalo na temo zadovoljstva zaposlenih, dejavnikov zadovoljstva in načini merjenja zadovoljstva opisali smo tudi povezavo med konkurenčno prednostjo organizacije in zadovoljstvom zaposlenih. Skozi študijo literature smo ugotovili veliko soodvisnost med motivacijo, organizacijsko klimo in zadovoljstvom zaposlenih. V empiričnem delu smo izvedli raziskavo s preprostim anketnim vprašalnikom in rezultate prikazali s pomočjo programa Microsoft Office Excel 2007. Razdelili smo triinosemdeset anketnih vprašalnikov. Delno smo potrdili vseh pet hipotez, ki smo si jih zastavili. Zadovoljstvo je večje pri zaposlenih, ki imajo več kot petindvajset let delovne dobe, in pri tistih z zaposlitvijo za nedoločen čas. Najbolj pomembna dejavnika zadovoljstva zaposlenih v izbranem podjetju sta plača in obremenjenost. Zaposleni so zadovoljni tudi s sistemom usposabljanja v podjetju. Večina vprašanih kljub možnemu nezadovoljstvu zaposlitve ne bi zamenjala. V sklepu dela diplomskega seminarja smo povzeli teoretične ugotovitve in rezultate raziskave. Prav tako smo predstavili nekaj predlogov za vodilne v podjetju, ki se nam zdijo primerni glede na rezultate ankete.
Keywords:Zadovoljstvo, motivacija, organizacijska kultura, kultura podjetja, usposabljanje
Place of publishing:Maribor
Publisher:[U. Breznik]
Year of publishing:2013
PID:20.500.12556/DKUM-42162 New window
UDC:331.1
COBISS.SI-ID:11565596 New window
NUK URN:URN:SI:UM:DK:KX44DIMC
Publication date in DKUM:12.11.2013
Views:1971
Downloads:143
Metadata:XML DC-XML DC-RDF
Categories:EPF
:
BREZNIK, Urška, 2013, ANALIZA ZADOVOLJSTVA ZAPOSLENIH NA PRIMERU ČISTILNEGA OSEBJA V IZBRANEM PODJETJU [online]. Bachelor’s thesis. Maribor : U. Breznik. [Accessed 13 April 2025]. Retrieved from: https://dk.um.si/IzpisGradiva.php?lang=eng&id=42162
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Secondary language

Language:English
Title:AN ANALYSIS OF EMPLOYEE SATISFACTION: THE CASE OF CLEANING PERSONNEL IN THE SELECTED COMPANY
Abstract:The purpose of the thesis work was to determine the employees' satisfaction in the case of cleaning personnel in the selected company, in particular, to analyze the various factors that may affect employee satisfaction. Human kapitel the company is becoming increasingly important for the success of a company is therefore all the more important that the company's employees are satisfied and consequently satisfied with their jobs. In the theoretical part, we first present different definitions of motivation and motivational theory. We continued with the organizational culture, where we also describe the factors of organizational culture of the company. Recent theoretical chapter is on from the topic of employee satisfaction, customer satisfaction factors and ways of measuring customer satisfaction, we describe the link between competitive advantage of the organization and employee satisfaction. Through the study of literature, we found strong links between motivation, organizational climate and employee satisfaction. In the empirical part we conducted a survey with a simple questionnaire and the results show using Microsoft Office Excel 2007. We divided the eighty-three questionnaires. Partly we have confirmed all five hypotheses that we set ourselves. Satisfaction is higher for employees who have more than twenty-five years of service, and those with indefinite duration. The most important factor in employee satisfaction in the selected firm, the salary and workload. Employees are also satisfied with the training system in the company. The majority of respondents, despite the potential job dissatisfaction would not be changed. In the conclusion part of the thesis, we summarize the theoretical findings and results of the research. We also outline some suggestions for leading the company that we deem appropriate in relation to the survey results.
Keywords:Motivation, Corporate Culture, Factors of satisfaction, Employee satisfaction, Training


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