| Title: | Usage of Artificial Intelligence Tools in Human Resources Management |
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| Authors: | ID Jensen, Vanna (Author) ID Šarotar Žižek, Simona (Mentor) More about this mentor...  |
| Files: | UN_Jensen_Vanna_2025.pdf (979,04 KB) MD5: 512BC3C50CF576CF3A6D29B958708282
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| Language: | English |
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| Work type: | Bachelor thesis/paper |
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| Typology: | 2.11 - Undergraduate Thesis |
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| Organization: | EPF - Faculty of Business and Economics
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| Abstract: | Artificial intelligence is one of the largest technological trends in the 2020s, and many processes have been transformed by it, just like all technological innovations have. It is no longer based exclusively on corporate level, but since its free public launch, AI has become much more accessible that people are even using it for personal needs. Human Resources Management is not immune to the changes and HR leaders are utilising it as well to improve efficiency, data-driven leadership and decision-making. However, there is one concern from general public: how smart and ethical is it to have AI deployed in a department that is about managing humans and its relationships, where we need to have a human to understand the context and emotions?
The theoretical part of this thesis explores technological evolution of Human Resources Management, brief fundaments for the AI technology, HRM areas where it can be applied, along with its benefits and detriments, which serves as the basis to gain knowledge and insights through literature review. Furthermore, the empirical part explores the actual usage by interviewing HR leaders that have deployed AI into their technical stack. With rich qualitative data from different perspectives, we are able to see how AI is being used, and HR professionals’ respective opinions, who all agree that AI is a powerful tool that transforms the HRM processes by dealing with repetitive and mostly administrative tasks, leaving plenty of space to focus on more creative and strategic tasks. One of the largest concerns regarding AI is in people; how they train the model and to what extent is AI being relied on. |
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| Keywords: | human resources management, artificial intelligence, machine learning |
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| Place of publishing: | Maribor |
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| Publisher: | V. Jensen] |
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| Year of publishing: | 2025 |
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| PID: | 20.500.12556/DKUM-94200  |
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| UDC: | 005.96:004.8 |
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| COBISS.SI-ID: | 248349955  |
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| Publication date in DKUM: | 10.09.2025 |
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| Views: | 0 |
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| Downloads: | 12 |
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| Metadata: |  |
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| Categories: | EPF
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