| Title: | The safety culture of the Ljubljana community health centre's employees |
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| Authors: | ID Tevžič, Špela (Author)
ID Poplas-Susič, Tonka (Author)
ID Klemenc-Ketiš, Zalika (Author) |
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| Files: |  Tevzic-2021-THE_SAFETY_CULTURE_OF_THE_LJUBLJAN.pdf (415,12 KB)
MD5: 4487E0B427A06CF1DFFD3CA305CCE6E3
 https://doi.org/10.2478/sjph-2021-0021
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| Language: | English |
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| Work type: | Scientific work |
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| Typology: | 1.01 - Original Scientific Article |
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| Organization: | MF - Faculty of Medicine
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| Abstract: | Introduction: Patient safety is one of the key aspects of healthcare quality and a serious global public health concern. Patient safety culture is a part of the patient safety concept. In Slovenia, primary care is easily accessible, and for medical care, it serves as a gatekeeper to hospital care. For several years, the quality and safety at the primary healthcare level have been the focus of several studies. The present study aimed to assess patient safety culture among all employees of the Community Health Centre Ljubljana.
Methods: We conducted a cross-sectional study in 2017 using the Slovene version of “Medical Office Survey on Patient Safety Culture” from the Agency for Healthcare Research and Quality. Mean percent positive scores on all items in each composite were calculated according to a user guide.
Results: The final sample contained 1021 participants (67.8% response rate), of which 909 (89.0%) were women. The mean age of the sample was 43.0±11.0 years. The dimensions most highly rated by the respondents were: teamwork and patient care tracking/follow-up. The lowest scores came from leadership support for patients’ safety and work pressure and pace.
Conclusion: Patient safety culture in the Community Health Centre Ljubljana is high, but there are certain areas of patient safety that need to be evaluated further and improved. Our study revealed differences between professions, indicating that a customized approach per profession group might contribute to the successful implementation of safety strategies. Patient safety culture should be studied at national levels. |
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| Keywords: | patient safety, safety culture, family medicine, primary healthcare, Slovenia |
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| Publication status: | Published |
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| Publication version: | Version of Record |
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| Submitted for review: | 21.12.2020 |
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| Article acceptance date: | 18.05.2021 |
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| Publication date: | 28.06.2021 |
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| Publisher: | Zavod LRS za zdravstveno varstvo, Republiški zdravstveni center, Univerzitetni zavod za zdravstveno in socialno varstvo, Inštitut za varovanje zdravja Republike Slovenije, Nacionalni inštitut za javno zdravje |
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| Year of publishing: | 2021 |
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| Number of pages: | Str. 145-151 |
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| Numbering: | Letn. 60, št. 3 |
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| PID: | 20.500.12556/DKUM-91068  |
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| UDC: | 614 |
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| ISSN on article: | 0351-0026 |
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| COBISS.SI-ID: | 72272387 |
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| DOI: | 10.2478/sjph-2021-0021 |
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| Publication date in DKUM: | 18.10.2024 |
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| Views: | 0 |
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| Downloads: | 7 |
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| Metadata: |    |
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| Categories: | Misc.
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