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Title:Napovedovanje namere sprejemanja in uporabe orodja ChatGPT v poslovnem okolju : magistrsko delo
Authors:ID Petek, Patricia (Author)
ID Čuš Babič, Nenad (Mentor) More about this mentor... New window
Files:.pdf MAG_Petek_Patricia_2024.pdf (1,67 MB)
MD5: B1633C3ED5C44EBD88E254D024F4153C
 
Language:Slovenian
Work type:Master's thesis/paper
Typology:2.09 - Master's Thesis
Organization:FF - Faculty of Arts
FF - Faculty of Arts
Abstract:ChatGPT je klepetalni robot, ki je z razvojem tehnologije, predvsem pa področja umetne inteligence, postal popularno orodje, ki nam lahko olajša marsikatero nalogo v našem vsakdanjem življenju. Hkrati pa je s svojo vsestransko uporabo in mnogimi možnostmi, ki jih ponuja uporabnikom, postal pomembno orodje tudi v poslovnem okolju, saj omogoča, da je delo opravljeno hitreje. ChatGPT svojo vrednost tako kaže na področjih kot so marketing in podpora strankam, ekonomija in finance, na področju kadrovanja in prava, vsekakor pa tudi v mnogih oblikah na področju informacijskih tehnologij. Namen pričujoče raziskave je bil ustvariti napovedni model, s katerim lahko čim bolje napovemo namero sprejemanja orodja ChatGPT in pa tudi njegovo uporabo v poslovnem okolju. Podatke smo pridobili s pomočjo 85 udeležencev, ki delajo na različnih področjih. S pomočjo regresijske analize smo ustvarili model, ki uspešno napoveduje namero sprejemanja orodja ChatGPT v poslovnem okolju na podlagi preprostosti uporabe in navad uporabnika. Prav tako pa smo ustvarili model, ki nadalje uspešno napoveduje tudi uporabo orodja ChatGPT v poslovnem okolju, na podlagi tehnične opremljenosti okolja in navad uporabnika. V navedenih primerih se ni izkazalo, da bi obstajali pomembni moderatorji. Raziskava ima z napovednima modeloma praktične implikacije za podjetja, ki bi želela med zaposlene vpeljati novo orodje, pa morda ni jasno, če je to smiselna naložba.
Keywords:UTAUT 2, ChatGPT, umetna inteligenca, poslovno okolje
Place of publishing:Maribor
Place of performance:Maribor
Publisher:P. Petek
Year of publishing:2024
Number of pages:1 spletni vir (1 datoteka PDF (VI, 45 str.))
PID:20.500.12556/DKUM-90827 New window
UDC:004.8(043.2)
COBISS.SI-ID:216895235 New window
Publication date in DKUM:28.11.2024
Views:0
Downloads:1
Metadata:XML DC-XML DC-RDF
Categories:FF
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Licences

License:CC BY-NC-ND 4.0, Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International
Link:http://creativecommons.org/licenses/by-nc-nd/4.0/
Description:The most restrictive Creative Commons license. This only allows people to download and share the work for no commercial gain and for no other purposes.
Licensing start date:25.09.2024

Secondary language

Language:English
Title:Predicting the Intention to Adopt and Use the ChatGPT Tool in Business Environment
Abstract:ChatGPT is a chatbot which, with the development of technology, and especially the field of artificial intelligence, has become a popular tool that can turn many tasks in our daily lives easier. At the same time, with its versatile use and the many possibilities it offers to users, it has also become an important tool in the business environment, as it allows the work to be done faster. ChatGPT thus demonstrates its value in areas such as marketing and customer support, economics and finance, in the field of human resources and law, and certainly in many forms in the field of information technology. The purpose of this research was to create a predictive model that can best predict the intention to adopt and use the ChatGPT tool in the business environment. The data was obtained with the help of 85 participants working in different fields. With the regression analysis, we created a model that successfully predicts the intention to adopt the ChatGPT tool in a business environment based on performance expectancy and user habits. We have also created a model that successfully predicts the use of the ChatGPT tool in a business environment, based on the facilitating conditions and the user's habits. In the above cases, there were none significant moderators. The research has practical implications for companies that would like to introduce a new tool to their employees, but it may not be clear if this is a meaningful investment.
Keywords:UTAUT 2, ChatGPT, artificial intelligence, business environment


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