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Title:Analiza vidikov kakovosti in poslovne odličnosti v proizvodnem podjetju
Authors:ID Markelj, Uroš (Author)
ID Maletič, Damjan (Mentor) More about this mentor... New window
Files:.pdf MAG_Markelj_Uros_2024.pdf (1,07 MB)
MD5: 1C642115497C787EDD60AC05DBD75FA1
 
Language:Slovenian
Work type:Master's thesis/paper
Typology:2.09 - Master's Thesis
Organization:FOV - Faculty of Organizational Sciences in Kranj
Abstract:V magistrskem delu so predstavljena teoretična izhodišča vidikov kakovosti in odličnosti v izbranem proizvodnem podjetju ter model EFQM poslovne odličnosti. Prvi del predstavlja teorijo ter pojme in teoretična izhodišča kakovosti in poslovne odličnosti, kar omogoča lažje razumevanje empiričnega dela magistrskega dela. Drugi, empirični del prikazuje vidike kakovosti in poslovne odličnosti izbranega podjetja ter analizo izpeljane samoocene EFQM. Ta del vsebuje kratko predstavitev podjetja ter opis poteka izpeljane samoocene in analizo rezultatov. Sledi predstavitev področja samoocene, kjer je podjetje dobilo najnižjo oceno, to je področje dojemanja deležnikov. Drugi del empiričnega dela vsebuje rezultate intervjujev zaposlenih v podjetju. Odgovori zaposlenih omogočajo raziskavo potencialnih težav in predstavitev rešitev in izboljšav, ki lahko podjetju pomagajo pri izboljšanju rezultatov in ocene pri naslednji izpeljavi samoocene EFQM
Keywords:Odličnost, kakovost, EFQM, konkurenčnost, management, deležniki.
Place of publishing:Kranj
Year of publishing:2024
PID:20.500.12556/DKUM-87528 New window
COBISS.SI-ID:193739523 New window
Publication date in DKUM:24.04.2024
Views:318
Downloads:20
Metadata:XML DC-XML DC-RDF
Categories:FOV
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Licences

License:CC BY 4.0, Creative Commons Attribution 4.0 International
Link:http://creativecommons.org/licenses/by/4.0/
Description:This is the standard Creative Commons license that gives others maximum freedom to do what they want with the work as long as they credit the author.
Licensing start date:19.03.2024

Secondary language

Language:English
Title:Analysis of aspects of quality and business excellence in a production company
Abstract:The master's thesis presents the theoretical aspects of quality and excellence in the selected manufacturing company, as well as the model EFQM of business excellence. The first part presents the theory, concepts and theoretical points of quality and business excellence, which makes it easier to understand the empirical part of the master's thesis. The second, empirical part, shows the aspects of quality and business excellence of the selected company and the analysis of the derived EFQM self-assessment. This part contains a brief presentation of the company, description of the self-assessment process and analysis of the results. Next follows the presentation of the area of self-assessment where the company received the lowest score, that being stakeholder perception. The second part of the empirical part contains the results of interviews with the company employees. Employee answers allowed the investigation of potential problems as well as the presentation of solutions and improvements that can help the company to improve its results and the overall score in the next performance of the EFQM self-assessment
Keywords:Excellence, quality, EFQM, competitiveness, management, stakeholders


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