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Title:How do job-related constructs determine employee turnover? : Serbian hotels example
Authors:ID Cimbaljević, Marija (Author)
ID Nedeljković Knežević, Milena (Author)
ID Demirović Bajrami, Dunja (Author)
ID Dunjić, Milosav (Author)
ID El Bilali, Hamid (Author)
ID Rančić Demir, Milica (Author)
Files:.pdf How_do_job-related_constructs_determine_employee_turnover_Cimbaljevic_2020.pdf (335,82 KB)
MD5: 6EBDD0D20EB87F5942618AC6C63C52FB
URL https://ojs.gi.sanu.ac.rs/index.php/zbornik/article/view/162
Work type:Scientific work
Typology:1.01 - Original Scientific Article
Organization:FT - Faculty of Tourism
Abstract:In the hospitality industry, employee turnover is extremely high. It is often caused by minimal growth opportunities, intensive work, lack of flexibility, limited opportunities for promotion, lack of recognition, etc. Investment in human resources, strategies that maintain an adequate workforce and improve employee engagement is quite justified cost with multiple returns. The specific issue is that hospitality leaders often do not know the relationships between employee satisfaction, employee motivation and employee engagement, which may be the basis for understanding their intention to leave the job. The purpose of this study was to examine the relationship between the three job-related constructs: motivation, job satisfaction, and work engagement, as well as to examine their impact on employee turnover. The results confirmed a positive relationship between job satisfaction and motivation, satisfaction and work engagement, as well as the relationship between motivation and engagement. On the other side, the results showed that job satisfaction, dedication, and vigor negatively predict employee turnover. The findings may provide hotel managers with a foundation to understand this issue and assume where to direct their research and how to improve job conditions.
Keywords:job satisfaction, motivation, work engagement, employee turnover, hotel employees, Serbia
Publication status:Published
Publication version:Version of Record
Submitted for review:17.03.2020
Article acceptance date:30.06.2020
Publication date:10.10.2020
Publisher:Geografski institut "Jovan Cvijić" SANU
Year of publishing:2020
Number of pages:Str. 129-143
Numbering:Letn. 70, Št. 2
PID:20.500.12556/DKUM-86909 New window
ISSN on article:1821-2808
COBISS.SI-ID:26883843 New window
Publication date in DKUM:26.01.2024
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Record is a part of a journal

Title:Zbornik radova Geografskog instituta "Jovan Cvijić" SANU
Shortened title:Zb. rad.
Publisher:Geografski institut "Jovan Cvijić" SANU, =Geographical Institute "Jovan Cvijić" SASA
COBISS.SI-ID:524478745 New window

Document is financed by a project

Funder:MESTD - Ministry of Education, Science and Technological Development of Republic of Serbia
Funding programme:Basic Research (BR or ON)
Project number:176020
Name:Transformation of Serbian Geospace – lessons from the past, contemporary problems and possible solutions

Funder:MESTD - Ministry of Education, Science and Technological Development of Republic of Serbia
Funding programme:Integrated and Interdisciplinary Research (IIR or III)
Project number:47007
Name:Geography of Serbia


License:CC BY 4.0, Creative Commons Attribution 4.0 International
Description:This is the standard Creative Commons license that gives others maximum freedom to do what they want with the work as long as they credit the author.
Licensing start date:10.10.2020

Secondary language

Keywords:hotelirstvo, menedžment osebja, motivacija zaposlenih, Srbija


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