Title: | How do job-related constructs determine employee turnover? : Serbian hotels example |
---|
Authors: | ID Cimbaljević, Marija (Author) ID Nedeljković Knežević, Milena (Author) ID Demirović Bajrami, Dunja (Author) ID Dunjić, Milosav (Author) ID El Bilali, Hamid (Author) ID Rančić Demir, Milica (Author) |
Files: | How_do_job-related_constructs_determine_employee_turnover_Cimbaljevic_2020.pdf (335,82 KB) MD5: 6EBDD0D20EB87F5942618AC6C63C52FB
https://ojs.gi.sanu.ac.rs/index.php/zbornik/article/view/162
|
---|
Language: | English |
---|
Work type: | Scientific work |
---|
Typology: | 1.01 - Original Scientific Article |
---|
Organization: | FT - Faculty of Tourism
|
---|
Abstract: | In the hospitality industry, employee turnover is extremely high. It is often caused by minimal growth opportunities, intensive work, lack of flexibility, limited opportunities for promotion, lack of recognition, etc. Investment in human resources, strategies that maintain an adequate workforce and improve employee engagement is quite justified cost with multiple returns. The specific issue is that hospitality leaders often do not know the relationships between employee satisfaction, employee motivation and employee engagement, which may be the basis for understanding their intention to leave the job. The purpose of this study was to examine the relationship between the three job-related constructs: motivation, job satisfaction, and work engagement, as well as to examine their impact on employee turnover. The results confirmed a positive relationship between job satisfaction and motivation, satisfaction and work engagement, as well as the relationship between motivation and engagement. On the other side, the results showed that job satisfaction, dedication, and vigor negatively predict employee turnover. The findings may provide hotel managers with a foundation to understand this issue and assume where to direct their research and how to improve job conditions. |
---|
Keywords: | job satisfaction, motivation, work engagement, employee turnover, hotel employees, Serbia |
---|
Publication status: | Published |
---|
Publication version: | Version of Record |
---|
Submitted for review: | 17.03.2020 |
---|
Article acceptance date: | 30.06.2020 |
---|
Publication date: | 10.10.2020 |
---|
Publisher: | Geografski institut "Jovan Cvijić" SANU |
---|
Year of publishing: | 2020 |
---|
Number of pages: | Str. 129-143 |
---|
Numbering: | Letn. 70, Št. 2 |
---|
PID: | 20.500.12556/DKUM-86909  |
---|
UDC: | 338.48:005 |
---|
ISSN on article: | 1821-2808 |
---|
COBISS.SI-ID: | 26883843  |
---|
Publication date in DKUM: | 26.01.2024 |
---|
Views: | 365 |
---|
Downloads: | 7 |
---|
Metadata: |  |
---|
Categories: | Misc.
|
---|
:
|
Copy citation |
---|
| | | Average score: | (0 votes) |
---|
Your score: | Voting is allowed only for logged in users. |
---|
Share: |  |
---|
Hover the mouse pointer over a document title to show the abstract or click
on the title to get all document metadata. |