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Title:The role of performance and environmental sustainability indicators in hotel competitiveness
Authors:ID Đurić, Zorica (Author)
ID Potočnik Topler, Jasna (Author)
Files:.pdf The_Role_of_Performance_Dukic_2021.pdf (2,19 MB)
MD5: D67635246AEFA85C7C52AC3ABD494D11
 
URL https://doi.org/10.3390/su13126574
 
Language:English
Work type:Scientific work
Typology:1.01 - Original Scientific Article
Organization:FT - Faculty of Tourism
Abstract:Environmental protection and environmental sustainability are becoming increasingly important factors in the hotel business and their competitiveness, in a market that brings numerous benefits. Environmental sustainability is, increasingly, considered one of the most important functions of the hotel business, as well as communication and marketing, which attracts a larger number of guests. Some of the key aspects of hotel environmental sustainability are performance and environmental sustainability indicators, as well as hotel management of environmental performance in order to establish efficiency in that process. The principal question arising is how environmentally sustainable business affects hotel performance, and what are the most important indicators of the environmental hotel business. The aim of this article is to offer an insight into, and analysis of, performance and indicators of the environmental sustainability of hotels through the relevant literature. A case study from Serbia is used to point out the complexity and the significance of these indicators in the hotel business, as well as to emphasise the importance of environmental reports in the case of Serbia. The findings of our study are significant because they help hotel managers identify new opportunities for employing more sustainable processes for saving resources.
Keywords:sustainable business, tourism, performance, indicators, hotels, communication, marketing
Publication status:Published
Publication version:Version of Record
Submitted for review:28.04.2021
Article acceptance date:04.06.2021
Publication date:09.06.2021
Publisher:MDPI
Year of publishing:2021
Number of pages:Str. 1-26
Numbering:Letn. 13, Št. 12, št. članka 6574
PID:20.500.12556/DKUM-86819 New window
UDC:338.48:504
ISSN on article:2071-1050
COBISS.SI-ID:66568195 New window
DOI:10.3390/su13126574 New window
Publication date in DKUM:23.01.2024
Views:316
Downloads:20
Metadata:XML DC-XML DC-RDF
Categories:Misc.
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Record is a part of a journal

Title:Sustainability
Shortened title:Sustainability
Publisher:MDPI
ISSN:2071-1050
COBISS.SI-ID:5324897 New window

Licences

License:CC BY 4.0, Creative Commons Attribution 4.0 International
Link:http://creativecommons.org/licenses/by/4.0/
Description:This is the standard Creative Commons license that gives others maximum freedom to do what they want with the work as long as they credit the author.
Licensing start date:09.06.2021

Secondary language

Language:Slovenian
Keywords:trajnostni razvoj, turizem, marketing, pokazatelji, hoteli


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