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Title:Association between triage nurses' job satisfaction and professional capability: results of a mixed-method study
Authors:ID Fekonja, Urška (Author)
ID Strnad, Matej (Author)
ID Fekonja, Zvonka (Author)
Files:.pdf Association_between_triage_nurses-Fekonja-2022.pdf (331,74 KB)
MD5: 8C0C379289E432E0882B4C90A8CB6B79
URL https://doi.org/10.1111/jonm.13860
URL https://onlinelibrary.wiley.com/doi/10.1111/jonm.13860
Work type:Scientific work
Typology:1.01 - Original Scientific Article
Organization:FZV - Faculty of Health Sciences
MF - Faculty of Medicine
Abstract:Aim This study aims to examine factors related to the job satisfaction of triaging nurses and their professional capability in the clinical setting. Background Triage is a complex process that relies on making decisions in favour of the patient and his treatment. The professional capability of a triaging nurse is an important psychological construct of job satisfaction. Methods The study used a mixed-method methodology, with data collection based on an explanatory research design. The research instrument in the quantitative part was a survey questionnaire, and in the qualitative part, a semi-structured interview. The results were integrated using the ‘Pillar Integration Process’. Results There are significant relationships between professional capability and job satisfaction. Six main topics were exposed: characteristics and traits, work organization, safety is the key, burdening circumstances, capability and self-evaluation. Conclusion Professional capability is associated with job satisfaction. The necessary managerial changes should be made to achieve job satisfaction and develop professional competence while focusing on already trained and competent triage nurses, as satisfied triage nurses will stay longer in the institution. Implications for Nursing Management The manager's job is to be aware of the level of job satisfaction, take care to develop their employee's professional capability and take action in case of disrupted balance.
Keywords:emergency, job satisfaction, joint display, nurse, professional capability, triage
Publication status:Published
Publication version:Version of Record
Submitted for review:25.05.2022
Article acceptance date:29.09.2022
Publication date:07.10.2022
Publisher:John Wiley & Sons Ltd.
Year of publishing:2022
Number of pages:str. 4364-4377
Numbering:Letn. 30, Št. 8
PID:20.500.12556/DKUM-86055 New window
ISSN on article:1365-2834
COBISS.SI-ID:126967043 New window
DOI:10.1111/jonm.13860 New window
Publication date in DKUM:02.10.2023
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Record is a part of a journal

Title:Journal of nursing management
Shortened title:J. nurs. manag.
Publisher:Blackwell Science
COBISS.SI-ID:515029785 New window


License:CC BY-NC 4.0, Creative Commons Attribution-NonCommercial 4.0 International
Description:A creative commons license that bans commercial use, but the users don’t have to license their derivative works on the same terms.

Secondary language

Keywords:zadovoljstvo pri delu, skupni prikaz, medicinska sestra, strokovna usposobljenost, triaža


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