| Title: | Association between triage nurses' job satisfaction and professional capability: results of a mixed-method study |
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| Authors: | ID Fekonja, Urška (Author)
ID Strnad, Matej (Author)
ID Fekonja, Zvonka (Author) |
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| Files: |  Association_between_triage_nurses-Fekonja-2022.pdf (331,74 KB)
MD5: 8C0C379289E432E0882B4C90A8CB6B79
 https://doi.org/10.1111/jonm.13860
https://onlinelibrary.wiley.com/doi/10.1111/jonm.13860
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| Language: | English |
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| Work type: | Scientific work |
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| Typology: | 1.01 - Original Scientific Article |
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| Organization: | FZV - Faculty of Health Sciences
MF - Faculty of Medicine
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| Abstract: | Aim
This study aims to examine factors related to the job satisfaction of triaging nurses and their professional capability in the clinical setting.
Background
Triage is a complex process that relies on making decisions in favour of the patient and his treatment. The professional capability of a triaging nurse is an important psychological construct of job satisfaction.
Methods
The study used a mixed-method methodology, with data collection based on an explanatory research design. The research instrument in the quantitative part was a survey questionnaire, and in the qualitative part, a semi-structured interview. The results were integrated using the ‘Pillar Integration Process’.
Results
There are significant relationships between professional capability and job satisfaction. Six main topics were exposed: characteristics and traits, work organization, safety is the key, burdening circumstances, capability and self-evaluation.
Conclusion
Professional capability is associated with job satisfaction. The necessary managerial changes should be made to achieve job satisfaction and develop professional competence while focusing on already trained and competent triage nurses, as satisfied triage nurses will stay longer in the institution.
Implications for Nursing Management
The manager's job is to be aware of the level of job satisfaction, take care to develop their employee's professional capability and take action in case of disrupted balance.
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| Keywords: | emergency, job satisfaction, joint display, nurse, professional capability, triage |
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| Publication status: | Published |
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| Publication version: | Version of Record |
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| Submitted for review: | 25.05.2022 |
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| Article acceptance date: | 29.09.2022 |
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| Publication date: | 07.10.2022 |
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| Publisher: | John Wiley & Sons Ltd. |
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| Year of publishing: | 2022 |
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| Number of pages: | str. 4364-4377 |
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| Numbering: | Letn. 30, Št. 8 |
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| PID: | 20.500.12556/DKUM-86055  |
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| UDC: | 616-083 |
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| ISSN on article: | 1365-2834 |
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| COBISS.SI-ID: | 126967043 |
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| DOI: | 10.1111/jonm.13860 |
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| Publication date in DKUM: | 02.10.2023 |
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| Views: | 436 |
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| Downloads: | 42 |
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| Metadata: |    |
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| Categories: | Misc.
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