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Title:Vpliv kritičnih dejavnikov uspeha na uvedbo ERP rešitve Microsoft Dynamics Business Central
Authors:ID Jurgec, Laura (Author)
ID Sternad Zabukovšek, Simona (Mentor) More about this mentor... New window
Files:.pdf MAG_Jurgec_Laura_2023.pdf (2,03 MB)
MD5: 6CC1DF55CADF03FEA5F77528B63F6989
 
Language:Slovenian
Work type:Master's thesis/paper
Typology:2.09 - Master's Thesis
Organization:EPF - Faculty of Business and Economics
Abstract:Podjetja za uspešno poslovanje potrebujejo orodje, ki jim pomaga pri avtomatizaciji in upravljanju njihovih osnovnih poslovnih procesov. To orodje so celovite informacijske rešitve oziroma rešitve ERP. Rešitve ERP pomagajo pri pretoku podatkov med različnimi oddelki podjetja, kot so finance, nabava, prodaja, proizvodnja itd., in ker so podatki shranjeni v skupni bazi podatkov, vsi oddelki vidijo enake podatke, zaradi česar ne more priti do podvajanja podatkov. Rešitve ERP lahko korenito izboljšajo učinkovitost poslovanja podjetja, zato se vse več podjetij odloča za njihovo uvedbo, vendar pa se mnogokrat zgodi, da je uvedba neuspešna. Z namenom, da bi bilo čim manj neuspešnih uvedb rešitev ERP, so bili vpeljani t. i. kritični dejavniki uspeha, ki nam pomagajo oziroma nas vodijo do opredelitve tistega, kar nam največ pomeni. Na te izsledke se nato osredotočimo tudi pri sami uvedbi rešitve ERP. Na začetku magistrskega dela smo se osredotočili na rešitve ERP na splošno, torej opredelili njihove značilnosti in določili najpogostejše module, medsebojno primerjali rešitve ERP, nameščene na lokaciji in v oblaku, opisali arhitekturno rešitev, predstavili ponudnike, njihove prednosti in slabosti ter trende, ki jih lahko pričakujemo v prihodnje. V nadaljevanju smo podrobneje opisali proces uvedbe rešitve ERP, kjer smo predstavili faze in življenjski cikel uvedbe, korake do uspešne uvedbe, metodologije vodenja projektov in pristope pri uvedbi rešitev ERP. V nadaljevanju magistrskega dela smo se osredotočili na kritične dejavnike uspeha. Ker vemo, da so rešitve ERP lahko nameščene na lokaciji ali v oblaku, smo preučili članke z obeh področij. Ker je računalništvo v oblaku razmeroma nova tehnologija, obstaja manj člankov na to temo, zato smo se osredotočili na zgolj enega, medtem ko smo za rešitve ERP, nameščene na lokaciji, preučili sedem člankov. Ker je na trgu mnogo ponudnikov rešitev ERP, smo na koncu magistrskega dela osredotočili na rešitev Business Central. V tem delu smo podrobneje opisali značilnosti rešitve Business Central, njene module in arhitekturo ter proces uvedbe s pomočjo metodologije Sure Step, prav tako smo ugotovili, kateri so kritični dejavniki uspeha, ki pozitivno vplivajo na uspešnost uvedbe rešitev ERP na splošno kot tudi na uspešnost specifične rešitve ERP Business Central.
Keywords:rešitve ERP, Business Central, kritični dejavniki uspeha, KDU, Microsoft Dynamics, Dynamics 365
Place of publishing:Maribor
Publisher:L. Jurgec
Year of publishing:2023
PID:20.500.12556/DKUM-84388 New window
UDC:004.77
COBISS.SI-ID:169866755 New window
Publication date in DKUM:25.10.2023
Views:377
Downloads:36
Metadata:XML DC-XML DC-RDF
Categories:EPF
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Licences

License:CC BY-NC-ND 4.0, Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International
Link:http://creativecommons.org/licenses/by-nc-nd/4.0/
Description:The most restrictive Creative Commons license. This only allows people to download and share the work for no commercial gain and for no other purposes.
Licensing start date:01.06.2023

Secondary language

Language:English
Title:Impact of critical success factors on the implementation of Microsoft Dynamics Business Central ERP solution
Abstract:In order to operate successfully, companies need a tool that will help automate and manage their core business processes. This tool is called Enterprise Resource Planning, or ERP solutions. ERP solutions help in the flow of data between different departments of the company, such as finance, purchasing, sales, and production, to name a few, and because the data is stored in one common database, all departments see the same data, which prevents its duplication. ERP solutions can greatly improve the efficiency of a company's operations, which is why more and more companies are choosing to implement them. However, it often happens that the implementation is unsuccessful. In order to minimise the number of unsuccessful implementations of ERP solutions, there are critical success factors that help or guide us to know what is most important to us and to focus on this during the implementation of the ERP solution itself. In our master's thesis, we initially focused on ERP solutions in general, i.e., what are their characteristics and what are the most common modules? We compared ERP solutions installed on location and in the cloud, described the architecture of the solutions, presented the providers, their strengths and weaknesses, and the trends that we can expect in the future. We then went on to look in more detail at the ERP deployment process itself, presenting the phases of ERP deployment, the ERP deployment lifecycle, the steps to successful deployment, project management methodologies, and ERP deployment approaches. In the continuation of the master's thesis, we focused on critical success factors. Knowing that ERP solutions can be deployed on-premises or in the cloud, we examined articles from both fields. Since cloud computing is a relatively new technology, there are fewer articles on the topic, so we focused on one article, while for on-premises ERP solutions, we looked at seven articles. Since there are many providers of ERP solutions on the market, we focused on the Business Central solution in the last part of our master's thesis. In this section, we describe in more detail the features of the Business Central solution, its modules and architecture, as well as the implementation process using the Sure Step methodology. We identified the critical success factors that positively influence the success of the implementation of ERP solutions in general as well as ERP Business Central solutions specifically.
Keywords:ERP solutions, Business Central, critical success factors, KDU, Microsoft Dynamics, Dynamics 365


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