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Title:Avtomatizacija poslovnih procesov
Authors:ID Imerović, Ajda (Author)
ID Sternad Zabukovšek, Simona (Mentor) More about this mentor... New window
Files:.pdf UN_Imerovic_Ajda_2022.pdf (1,00 MB)
MD5: D5D72B58BBE4804C07CF851DC62C4E02
 
Language:Slovenian
Work type:Bachelor thesis/paper
Typology:2.11 - Undergraduate Thesis
Organization:EPF - Faculty of Business and Economics
Abstract:V raziskavi proučujemo avtomatizacijo poslovnih procesov v podjetjih. Začeli bomo z zgodovino poslovnih procesov, kako so se spreminjali in posodabljali z leti in kakšne so značilnosti avtomatizacije poslovnih procesov (angl. Business Process Automation; BPA). Tudi bomo povedali razliko med BPA in robotske avtomatizacije postopkov (angl. Robotic Process Automation; RPA), ter nekatere pomembne in koristne razloge za uvedbo BPA v podjetje. Na koncu bomo povedali en primer uvedbe avtomatizacije v banko. Avtomatizacija poslovnih procesov je avtomatizacija dnevnih, ponovljivih poslovnih procesov, ki se običajno izvajajo ročno. BPA lahko zajema vse od večstopenjskih potekov dela do preprostih odgovorov strankam in ponuja možnost, da hitro in učinkovito izvedemo ponavljajoča se opravila ter preidemo na brezpapirne procese. To pomeni avtomatiziranje delovnih mest, kjer se čezmerna količina surovih podatkov in dokumentacije, kot so razvoj izdelkov, prodaja, človeški viri in drugo. Kljub ogromnemu napredku in olajšavi opravljanja procesov v podjetju, obstajajo pa tudi določene omejitve pri avtomatizaciji poslovnih procesov, zaradi katerih ni možno avtomatizirati nekateri proces na želen način, vendar lahko skrajšamo čas njegove izdelave na način da delno avtomatiziramo proces.
Keywords:avtomatizacija, poslovni procesi, BPA, RPA, BPM
Place of publishing:[Maribor]
Publisher:A. Imerović
Year of publishing:2022
PID:20.500.12556/DKUM-82454 New window
UDC:004:005.4
COBISS.SI-ID:125807619 New window
Publication date in DKUM:17.10.2022
Views:535
Downloads:116
Metadata:XML DC-XML DC-RDF
Categories:EPF
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Licences

License:CC BY-NC-ND 4.0, Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International
Link:http://creativecommons.org/licenses/by-nc-nd/4.0/
Description:The most restrictive Creative Commons license. This only allows people to download and share the work for no commercial gain and for no other purposes.
Licensing start date:22.08.2022

Secondary language

Language:English
Title:Business process automation
Abstract:In the research, we study business process automation in companies. We will start with the history of business processes, how they have changed and updated over the years and what are the characteristics of BPA. We will also tell the difference between BPA (Business Process Automation) and RPA (Robotic Process Automation), and some important and useful reasons for implementing BPA in a company. Finally, we will tell one example of the introduction of automation in bank. Business process automation (BPA) is the automation of daily, repeatable business processes that are usually performed manually. BPA can cover everything from multi-step workflows to simple customer responses, offering the ability to quickly and efficiently perform repetitive tasks and move to paperless processes. This means automating jobs where there is an excessive amount of raw data and documentation, such as product development, sales, human resources and more. Despite the enormous progress and facilitation of processes in the company, there are also certain limitations in the automation of business processes, due to which it is not possible to automate some processes in the desired way, but we can reduce the time of its creation in such a way as to partially automate the process.
Keywords:automation, business processes, BPA, RPA, BPM


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