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Title:Ljubljana residents' knowledge of and satisfaction with private security guards' work
Authors:Horvat, Lavra (Author)
Bren, Matevž (Author)
Sotlar, Andrej (Author)
Files:.pdf RAZ_Horvat_Lavra_2019.pdf (406,24 KB)
MD5: 138DD3638A0E6563571E334149429091
 
URL https://www.fvv.um.si/rv/arhiv/2019-4/03_Horvat_Bren_Sotlar_rV_2019-4.html
 
URL https://www.fvv.um.si/rv/arhiv/2019-4/03_Horvat_Bren_Sotlar_rV_2019-4.pdf
 
Language:English
Work type:Scientific work (r2)
Typology:1.01 - Original Scientific Article
Organization:FVV - Faculty of Criminal Justice and Security
Abstract:Purpose: The purpose of the paper was to present out how Ljubljana residents know, understand and evaluate the work of private security guards. Design/Methods/Approach: A survey by internet and telephone was conducted among Ljubljana residents. The sample included residents between 18 and 75 years of age. A combined weights method was used in order to assure the representativeness of the sample by gender and age. Findings: Residents of Ljubljana are satisfied with the work performed by private security guards. Residents’ satisfaction mainly depends on their trust in security guards’ work, the help and assistance provided by security guards, security guards’ attitude towards residents and residents’ experience with security guards’ work. Residents assess their work as stressful and dangerous, however, they still believe that security guards lack education and professionalism, which is a finding, common to many other studies. Research Limitations / Implications: The survey is limited to the Ljubljana area, so a similar survey should be carried out nationwide. Practical Implications: Findings could be used by private security companies to plan adequate processes of training, professional socialisation and public relations strategies, thus increasing the degree of security guards’ professionalism. In turn, the improved professionalism would contribute greatly to a more positive assessment of security guards by residents. Originality/Value: In Slovenia, this kind of survey was conducted for the first time among the general population, as so far similar surveys have been carried out mainly among the student population.
Year of publishing:2019
Number of pages:str. 366-381
Numbering:št. 4, Letn. 21
UDC:351.746.2(497.4)
ISSN on article:1580-0253
COBISS_ID:3838954 New window
NUK URN:URN:SI:UM:DK:L9C5HJEI
Views:354
Downloads:20
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Record is a part of a journal

Title:Varstvoslovje
Shortened title:Varstvoslovje
Publisher:Ministrstvo za notranje zadeve Republike Slovenije, Visoka policijsko-varnostna šola, Ministrstvo za notranje zadeve Republike Slovenije, Visoka policijsko-varnostna šola, Univerza v Mariboru, Fakulteta za policijsko-varnostne vede, Univerza v Mariboru, Fakulteta za varnostne vede
ISSN:1580-0253
COBISS.SI-ID:99492352 New window

Licences

License:CC BY 4.0, Creative Commons Attribution 4.0 International
Link:http://creativecommons.org/licenses/by/4.0/
Description:This is the standard Creative Commons license that gives others maximum freedom to do what they want with the work as long as they credit the author.
Licensing start date:10.04.2020

Secondary language

Language:Slovenian
Title:Poznavanje dela zasebnih varnostnikov in zadovoljstvo z njihovim delom med prebivalci Ljubljane
Abstract:Namen prispevka: Namen prispevka je raziskati, kako prebivalci Ljubljane poznajo, razumejo in ocenjujejo delo zasebnih varnostnikov. Metode: Med prebivalci Ljubljane je bila izvedena anketa po spletu in telefonu. V vzorec so bili vključeni prebivalci med 18. in 75. letom starosti. Reprezentativnost vzorca po spolu in starosti je bila zagotovljena z metodo kombiniranih uteži. Ugotovitve: Prebivalci Ljubljane so z delom, ki ga opravljajo zasebni varnostniki, zadovoljni. Na to najbolj vplivajo zaupanje v delo varnostnikov, pomoč varnostnikov, odnos varnostnikov do prebivalcev in izkušnje z delom varnostnikov. Prebivalci ocenjujejo delo varnostnikov kot stresno in nevarno, po drugi strani pa menijo, kar izhaja tudi iz podobnih raziskav, da varnostniki niso dovolj izobraženi in profesionalni. Omejitve/uporabnost raziskave Raziskava je omejena na območje Ljubljane, zato bi bilo koristno podobno raziskavo izvesti tudi na ravni celotne države. Praktična uporabnost: Zasebnovarnostna podjetja bi lahko na osnovi ugotovitev raziskave načrtovala ustrezne procese usposabljanja, profesionalne socializacije in strategije odnosov z javnostmi, s čimer bi prispevala k večji profesionalnosti zasebnih varnostnikov, ki bi v veliki meri pripomogla k pozitivnemu vrednotenju varnostnikov med prebivalci. Izvirnost/pomembnost prispevka: Avtorji so tovrstno raziskavo prvič v Sloveniji izvedli med splošno populacijo, saj so bile doslej podobne raziskave opravljene predvsem med študentsko populacijo.
Keywords:zasebni varnostniki, zadovoljstvo z delom, poznavanje, profesionalizem, prebivalci, Ljubljana


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  1. Varstvoslovje

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