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Title:Razvoj mobilne in spletne aplikacije za poročanje o zadovoljstvu strank zdravstvenega doma : magistrsko delo
Authors:ID Letonja, David (Author)
ID Kokol, Peter (Mentor) More about this mentor... New window
Files:.pdf MAG_Letonja_David_2019.pdf (2,92 MB)
MD5: 9B782C8AC32EFE8F7A94DAC1AC492641
PID: 20.500.12556/dkum/21f8ea2d-e276-4034-921f-efe05c8e7b68
 
Language:Slovenian
Work type:Master's thesis/paper
Typology:2.09 - Master's Thesis
Organization:FERI - Faculty of Electrical Engineering and Computer Science
Abstract:V magistrskem delu smo se ukvarjali z razvojem sofisticirane programske rešitve za podajanje in analizo ocen zadovoljstva v mariborskem zdravstvenem domu. Razvili smo NodeJS strežniško, Android mobilno in ReactJS spletno aplikacijo. Strežniška aplikacija služi kot vmesni sloj med podatki in grafičnim vmesnikom. Upravlja s podatki, ki so shranjeni v MongoDB podatkovni bazi, in nam nudi dostopne točke spletnega servisa za upravljanje s podatki. Mobilna aplikacija služi za podajanje ocen zadovoljstva, spletna pa tako za oddajanje ocen zadovoljstva kot za vodenje analize podanih ocen. Programsko opremo smo namestili na eksperimentalnem in produkcijskem okolju v zdravstvenem domu, kjer smo jo izčrpno testirali. Ugotovili smo, da uporabnike zdravstvenega doma zelo pritegne nova tehnologija. Podajanje ocen zadovoljstva jim ni bilo tuje in so ga z veseljem opravili. Programsko opremo je validiral tudi Zdravstveni dom dr. Alolfa Drolca Maribor.
Keywords:spletne aplikacije, mobilne aplikacije, zdravstveni domovi, magistrske naloge
Place of publishing:Maribor
Place of performance:Maribor
Publisher:[D. Letonja
Year of publishing:2019
Year of performance:2019
Number of pages:XII, 79 str.
PID:20.500.12556/DKUM-75473 New window
UDC:004.777(043.2)
COBISS.SI-ID:22775062 New window
NUK URN:URN:SI:UM:DK:47F5HSIA
Publication date in DKUM:22.11.2019
Views:914
Downloads:166
Metadata:XML RDF-CHPDL DC-XML DC-RDF
Categories:KTFMB - FERI
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Secondary language

Language:English
Title:Development of a mobile and web application for reporting customer satisfaction to a healthcare center : master's thesis
Abstract:The master's thesis describes the implementation of programs for submitting and analysing satisfaction ratings in the Healthcare center Zdravstveni dom dr. Alolfa Drolca Maribor. Developed was a NodeJS server application, an Android mobile application and a ReactJS web application. The server application is used as an interface layer between data and graphical user interface. It manages the data stored in MongoDB database and provides us with web service endpoints for data management. The mobile application is used to submit satisfaction ratings, while the web application is used to submit satisfaction ratings as well as to conduct analysis of given ratings. The implemented software was installed and thoroughly tested in the experimental and production environment in the Healthcare center. We have found that healthcare users are very attracted to new technology. They were also very familiar with satisfaction rating systems, that is why they gladly provided their satisfaction rating on our software. The implemented software is also validated by the Healthcare center Maribor.
Keywords:AngularJS, Node.js, Metabase, voluntarism, mobile applications, web applications, healthcare center


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