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Title:Tourist farm service quality assessment
Authors:Pažek, Karmen (Author)
Rozman, Črtomir (Author)
Oddelek za geografijo, Filozofska fakulteta Univerze v Mariboru (Authorship owner)
Files:.pdf Revija_za_geografijo_2010_Pazek,_Rozman_Tourist_farm_service_quality_assessment.pdf (133,53 KB)
MD5: 0F05E7D73D6D6623294A3564325C8644
 
URL http://www.ff.um.si/zalozba-in-knjigarna/ponudba/zbirke-in-revije/revija-za-geografijo/clanki/stevilka-5-2-2010/052-13_pazek_rozman.pdf
 
Language:English
Work type:Scientific work (r2)
Typology:1.02 - Review Article
Organization:FF - Faculty of Arts
Abstract:Farm tourism shows a structure different from agriculture, forestry, and fishery; farm tourism is expanding, labour intensive, generates an influx of money, and maintains the service base in the region. Farm tourism is one of the most important supplementary activities and generates considerable secondary income. This paper present the developed methodology that will enable the ranking of tourist farms based on their service quality. This is accomplished through the use of the expert system based on the DEXi decision-making method. Using DEXi, the multi-criteria decision model for the assessment of farm tourism-s service quality was developed. The model was applied in practice on 7 vacation farms. The data from the questionnaires completed by farm guests and hosts was used as input data in the multi-attribute model and as an arbitrary estimation for the farm. The results of the model are shown as the assessments for individual farms. Out of seven chosen farms, four achieved the best possible estimation. Two of them achieved middle estimation. For the last tourist farm, where a data deficit was present, the model showed two final possible estimations (very good or good and bad - depends on value of missing attributes.
Keywords:tourist farm, multi-criteria analysis, DEXi methodology, ranking
Year of publishing:2010
Number of pages:str. 149-158
Numbering:št. 2, Letn. 5
ISSN:1854-665X
UDC:631.11:338.48
ISSN on article:1854-665X
COBISS_ID:2969388 New window
NUK URN:URN:SI:UM:DK:YC4JV8XZ
Copyright:Oddelek za geografijo, Filozofska fakulteta Univerze v Mariboru
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Record is a part of a journal

Title:Revija za geografijo
Publisher:Oddelek za geografijo, Filozofska fakulteta Univerze v Mariboru
ISSN:1854-665X
COBISS.SI-ID:229718016 New window

Secondary language

Language:Slovenian
Keywords:turistična kmetija, večkriterijska analiza, metodologija DEXi, razvrstitev


Collection

This document is a part of these collections:
  1. Revija za geografijo

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