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Title:Systems approach to standardisation, classification and modelling of managed events for tourism
Authors:ID Jere Lazanski, Tadeja (Author)
ID Golob, Aleksandra (Author)
Files:.pdf Organizacija_2015_Jakulin,_Golob_Systems_Approach_to_Standardisation,_Classification_and_Modelling_of_Managed_Events_for_Tourism.pdf (473,40 KB)
MD5: D4627D9157F55B79C235ACAA1F0A0433
 
URL https://www.degruyter.com/view/j/orga.2015.48.issue-3/orga-2015-0016/orga-2015-0016.xml
 
Language:English
Work type:Scientific work (r2)
Typology:1.01 - Original Scientific Article
Organization:FOV - Faculty of Organizational Sciences in Kranj
Abstract:Background and Purpose: The standardisation and classification of managed events provide a legislative basis to distinguish events managed for tourism in their characteristics and quality. The systems approach to standardisation and classification of managed events is a unique, holistic view of event management quality and event organization in tourism. It enables a clear overview of a researched topic and provides adequate support to design and decision-making. In this paper, we explain the meaning of standardisation and classification for Slovenian legislation related to event management. We present the importance of a systems approach methodology for event categorization and classification as it relates to the quality of event management organization, the quality of staff, the quality of the event program and the quality of event services. Objectives: Provide an overview of events in tourism, related definitions and information gathered from scientific authors, which serves as current systems approach principles with which we want to achieve the desired results, positive changes in legislation; in our case-in the field of managed event quality for tourism through standardisation and classification of events on the national level in Slovenia. Method: A descriptive method and systems approach methods are fundamental methodological principles in our analysis. In the context of a systems approach, we used qualitative modelling and constructed causal loop models (CLD) of the legislative system of events and investments in the events. We also used context-dependent modelling (SD model) in a frame of systems dynamics. Results: We present the most appropriate solution to eliminate our problem or question about how to achieve high quality and unique events within event tourism and with event management, thereby creating added value to an event legislative system. We explain suggestions for achieving triple-bottom elements through well-designed quality standards and classification of events, which leads to an optimal categorization of events. Conclusion: From a systems point of view, event tourism processes, including event management, are systems consisting of people and technologies with the purpose of designing, producing, trading and deploying the idea of an event. It is necessary to transform the current Slovenian legislative system of events and prepare a document which standardizes and classifies events based on systems approach methodology.
Keywords:systems approach, standarization, classification, tourism, managed events, modelling
Year of publishing:2015
Publication status in journal:Published
Article version:Publisher's version of article
Number of pages:str. 188-197
Numbering:št. 3, Letn. 48
ISSN:1318-5454
UDC:338.48-6:007.5
ISSN on article:1318-5454
COBISS.SI-ID:1537690564 New window
DOI:10.1515/orga-2015-0016 New window
NUK URN:URN:SI:UM:DK:T8IWBXIY
Publication date in DKUM:22.01.2018
Views:736
Downloads:314
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Record is a part of a journal

Title:Organizacija
Publisher:Fakulteta za organizacijske vede Univerze v Mariboru, Založba Moderna organizacija, Sciendo
ISSN:1318-5454
COBISS.SI-ID:610909 New window

Licences

License:CC BY-NC-ND 4.0, Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International
Link:http://creativecommons.org/licenses/by-nc-nd/4.0/
Description:The most restrictive Creative Commons license. This only allows people to download and share the work for no commercial gain and for no other purposes.
Licensing start date:22.01.2018

Secondary language

Language:Slovenian
Title:Sistemski pristop k standardizaciji, klasifikaciji in modeliranju upravljanja s prireditvami v turizmu
Abstract:Teoretični pregled in namen prispevka: Standardizacija in klasifikacija za upravljanje prireditev predstavljata pravno osnovo za razlikovanje turističnih prireditev glede na njihovo kakovost. Sistemski pristop k standardizaciji in klasifikaciji organiziranih prireditev je edinstven, celosten pogled na upravljanje z dogodki oziroma prireditvami v turizmu. Omogoča jasen pregled raziskovanega področja in zagotavlja primerno podporo pri oblikovanju odločitev povezanih s prireditvami v turizmu. V prispevku obravnavamo pomen standardizacije in klasifikacije prireditev za slovensko zakonodajo, ki obravnava upravljanje prireditev. Prispevek obenem predstavlja pomen metodologije sistemskega pristopa, ki se nanaša na kakovost organizacije prireditev, kakovost zaposlenih, kakovost programov prireditev in kakovost storitev na prireditvah. Cilji raziskave: Zagotoviti pregled prireditev v turizmu, povezava definicij in informacij zbranih iz znanstvenih prispevkov, kar služi kot sedanji sistemski pristop po načelih, s katerimi želimo doseči želene rezultate, pozitivne spremembe v zakonodaji; v našem primeru na področju upravljanja kakovosti prireditev v turizmu skozi standardizacijo in klasifikacijo prireditev na nacionalni ravni v Sloveniji. Metodologija: Metoda deskripcije in metoda sistemskega pristopa so temeljna metodološka načela v pričujoči raziskavi. V okviru sistemskega pristopa smo uporabili kvalitativno modeliranje in oblikovanje vzročno-posledičnega modela (CLD) zakonodajnega sistema prireditev in investiranja v prireditve. Uporabili smo tudi kontekstno odvisno modeliranje (SD) v okviru sistemske dinamike. Rezultati raziskave: Predstavljamo najbolj ustrezno rešitev za odpravo problema ali vprašanj o doseganju visoke kakovosti in edinstvenosti prireditev v okviru prireditvenega turizma, s pomočjo upravljanja prireditev; s tem ustvarjamo dodano vrednost zakonodajnega sistema prireditev. Razložimo predloge za doseganje elementov trojnega izida, kar vodi k optimalni kategorizaciji prireditev. Zaključek: Od sistemskega vidika, prireditvenih procesov v turizmu, vključno z upravljanjem prireditev, so sistemi sestavljeni iz ljudi in tehnologij z namenom oblikovanja, proizvodnje, trgovanja in razporejanja idej o prireditvi. Potrebno je spremeniti sedanji zakonodajni sistem prireditev v Sloveniji in pripraviti dokument standardizacije in klasifikacije prireditev, ki bo temeljil na metodologiji sistemskega pristopa.
Keywords:sistemski pristop, standarizacija, klasifikacija, turizem, upravljanje prireditev, modeliranje


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