| | SLO | ENG | Cookies and privacy

Bigger font | Smaller font

Show document

Title:Giving-up management system certification : a potential early warning signal?
Authors:Alič, Milena (Author)
Files:.pdf Organizacija_2012_Alic_Giving-up_Management_System_Certification_a_Potential_Early_Warning_Signal.pdf (1,66 MB)
MD5: 8DD99E62B9F87F7F75E5C021800D083F
 
URL http://www.degruyter.com/view/j/orga.2012.45.issue-2/v10051-012-0007-3/v10051-012-0007-3.xml
 
Language:English
Work type:Scientific work (r2)
Typology:1.01 - Original Scientific Article
Organization:FOV - Faculty of Organizational Sciences in Kranj
Abstract:The paper presents the dynamics in number of top management system certificates (ISO 9001, ISO 14001) focusing on the situation in Slovenia in the last two years when a significant increase of cancelled certificates was noticeable. We studied this phenomenon in order to find out its reasons and effects on the performance of the organizations. Some recognized relations between quality management systems and company performance from literature review were used for setting hypotheses which were analytically proved. We assumed that quitting management system certificates was related to decrease in business performance. Empirical part of our research was based on the data of Slovenian certification bodies and on published annual financial reports of Slovenian organizations. In the survey some characteristics and performance of the organizations which gave up certification were analysed. We came to interesting findings that cancelling certificates was related to decrease in business performance and often even to closing of organizations. The downsizing of the business was increasing through the time. So, 2 years after cancelling certificates only 8% of the organizations still present growth in their income and revenue, besides almost 40% of them quit or would have to quit their business. It was also found out that the business performance after cancellation of the certificates was related to the business performance before it and to the reason for cancellation as well. Two years after cancellation there was a 3-times higher proportion of failed organizations (= 45% of previously non-profitable organizations) among the organizations that had operated at a loss before the cancellation of their certificates, compared to those previously having a profit. Among the claimed reasons for certificate cancellation organizational changes (in 35% of all the organizations losing certificates) and cancellation of certificates by certification bodies (in 41% of these organizations) were the most common ones related to the failure of these organizations.
Keywords:management system (MS), quality management system (QMS), ISO 9001, ISO 14001, certificate, business performance
Year of performance:2012
Number of pages:str. 59-74
Numbering:št. 2, Letn. 45
ISSN:1318-5454
UDC:005.334/.336:006
ISSN on article:1318-5454
COBISS_ID:262321408 New window
DOI:10.2478/v10051-012-0007-3 New window
NUK URN:URN:SI:UM:DK:QS5JQUXN
Views:458
Downloads:82
Metadata:XML RDF-CHPDL DC-XML DC-RDF
Categories:Misc.
:
  
Average score:(0 votes)
Your score:Voting is allowed only for logged in users.
Share:AddThis
AddThis uses cookies that require your consent. Edit consent...

Hover the mouse pointer over a document title to show the abstract or click on the title to get all document metadata.

Record is a part of a journal

Title:Organizacija
Publisher:Fakulteta za organizacijske vede Univerze v Mariboru, Založba Moderna organizacija, Sciendo
ISSN:1318-5454
COBISS.SI-ID:610909 New window

Licences

License:CC BY-NC-ND 4.0, Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International
Link:http://creativecommons.org/licenses/by-nc-nd/4.0/
Description:The most restrictive Creative Commons license. This only allows people to download and share the work for no commercial gain and for no other purposes.
Licensing start date:30.11.2017

Secondary language

Language:Slovenian
Title:Odpoved certificiranja sistemov managementa : morebitno zgodnje opozorilo?
Abstract:Članek prikazuje dinamiko pridobivanja najbolj razširjenih certifikatov za sisteme managementa (ISO 9001, ISO 14001). Pri tem se osredotoča na situacijo v Sloveniji v zadnjih dveh letih, ko je bila opazna občutna rast števila razveljavljenih certifikatov. Ta pojav smo proučevali z namenom, da bi ugotovili njegove razloge in učinke na poslovanje organizacij. Nekatere povezave med sistemi managementa kakovosti in uspešnostjo poslovanja podjetij, prepoznane iz proučevanja literature, smo uporabili za postavitev hipotez. Predvidevali smo, da je odvzem certifikatov za sisteme managementa povezan s padanjem uspešnosti poslovanja. Hipoteze smo tudi analitično preizkusili. Empirični del raziskave je temeljil na podatkih slovenskih certifikacijskih hiš in na javno objavljenih letnih finančnih poročilih slovenskih organizacij. V analizo so bile zajete organizacije, ki so se odpovedale nadaljnjemu certificiranju. Proučevane so bile nekatere njihove lastnosti in uspešnost poslovanja. Prišli smo do zanimivih ugotovitev, da je ukinitev certifikatov povezana s padcem uspešnosti poslovanja in pogosto celo z ukinitvijo organi­zacij. Opazno je bilo, da se padec poslovanja s časom povečuje. Tako je po 2 letih po ukinitvi certifikatov samo 8% organi­zacij še izkazovalo rast poslovnega izida in dohodkov iz poslovanja, poleg tega je skoraj 40% organizacij prenehalo poslovati oz. so na tem, da to storijo. Prav tako je bilo ugotovljeno, da je uspešnost poslovanja po odpovedi certifikatov povezana z uspešnostjo poslovanja pred tem in z razlogom za odpoved. Med organizacijami, ki so pred tem poslovale z izgubo, je bil v primerjavi s tistimi, ki so prej izkazovale dobiček, v 2 letih po odpovedi certifikatov 3-krat večji delež (= 45% teh organizacij) takih, ki so prenehale poslovati. Najpogostejši razlogi, ki so pripeljali do prenehanja poslovanja, so bile organizacijske spre­membe (pri 35% od vseh organizacij, ki so izgubile certifikate) in ukinitev certifikatov s strani certifikacijske hiše (pri 41% od vseh organizacij, ki so izgubile certifikate).
Keywords:management, kvaliteta, poslovna uspešnost, certifikati, standardi


Collection

This document is a part of these collections:
  1. Organizacija

Comments

Leave comment

You have to log in to leave a comment.

Comments (0)
0 - 0 / 0
 
There are no comments!

Back
Logos of partners University of Maribor University of Ljubljana University of Primorska University of Nova Gorica