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Title:Odprtokodna crm programska oprema in primerjava odprtokodnih sistemov sugarcrm, vtiger in opencrx
Authors:ID Jančar, Rok (Author)
ID Bobek, Samo (Mentor) More about this mentor... New window
Files:.pdf UN_Jancar_Rok_2017.pdf (1,97 MB)
MD5: FAC0019AC9959553FE7381A2FCC53A85
PID: 20.500.12556/dkum/fc1666b8-9f98-4967-a422-a78004eecfd6
 
Language:Slovenian
Work type:Diploma project paper
Typology:2.11 - Undergraduate Thesis
Organization:EPF - Faculty of Business and Economics
Abstract:Diplomsko delo je sestavljeno iz dveh delov. Prvi del je teoretični pregled CRM sistemov, odprto kodnih CRM sistemov in ponudbe na trgu. V drugem delu pa sem primerjal tri oprto kodne CRM sisteme; SugarCRM, vTiger in OpenCRX.
Keywords:management odnosa s strankami (CRM), informacijska tehnologija, odprtokodna CRM programska oprema, klasična CRM programska oprema, skupnost uporabnikov, podjetniške strategije
Place of publishing:Maribor
Publisher:[R. Jančar]
Year of publishing:2017
PID:20.500.12556/DKUM-68167 New window
UDC:004.4
COBISS.SI-ID:13123356 New window
NUK URN:URN:SI:UM:DK:AZYJZDUK
Publication date in DKUM:22.10.2018
Views:941
Downloads:70
Metadata:XML DC-XML DC-RDF
Categories:EPF
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Licences

License:CC BY-NC-ND 4.0, Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International
Link:http://creativecommons.org/licenses/by-nc-nd/4.0/
Description:The most restrictive Creative Commons license. This only allows people to download and share the work for no commercial gain and for no other purposes.
Licensing start date:11.09.2017

Secondary language

Language:English
Title:Open source crm software and the comparison of sugarcrm, vtiger and opencrx open source systems
Abstract:The thesis is split up into two parts. The first part is a theoretical overwiev of CRM systems, open sourced CRM systems and the market. The second part is a comparison of three open sourced CRM systems; SugarCRM, vTiger and OpenCRX.
Keywords:customer relationship management (CRM), IT technology, open source CRM software, classic CRM software, user community, business strategies


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