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Title:The concept of Watson's carative factors in nursing and their (dis)harmony with patient satisfaction
Authors:ID Pajnkihar, Majda (Author)
ID Štiglic, Gregor (Author)
ID Vrbnjak, Dominika (Author)
Files:.pdf PeerJ_2017_Pajnkihar,_Stiglic,_Vrbnjak_The_concept_of_Watson’s_carative_factors_in_nursing_and_their_(dis)harmony_with_patient_satisfact.pdf (250,38 KB)
MD5: 42BA8DB1159F71E5F91FF77DB5ADC59C
PID: 20.500.12556/dkum/1916e1a6-1b41-4c00-9a1a-d9632ce2a288
 
URL https://peerj.com/articles/2940/
 
Language:English
Work type:Scientific work
Typology:1.01 - Original Scientific Article
Organization:FZV - Faculty of Health Sciences
Abstract:Background: Constant reviews of the caring behavior of nurses and patient satisfaction help to improve the quality of nursing. The aim of our research was to explore relationships between the level of nursing education, the perception of nurses and nursing assistants of Watson's carative factors, and patient satisfaction. Methods: A questionnaire survey using a convenience sample of 1,098 members of nursing teams and a purposive sample of 1,123 patients in four health care institutions in Slovenia was conducted in August 2012. A demographic questionnaire and the Caring Nurse-Patient Interactions Scale (nurse version) were delivered to the nurses. A Hospital Consumer Assessment of Health Plans Survey was delivered to discharged patients. Data were analyzed using descriptive and inferential statistics. Results: Carative factor sensibility was related to the level of nursing education. Patients were satisfied with the care received from nurses, nursing assistants and hospitals, although we found differences between the perceptions of nurses and nursing assistants of carative factors and patient satisfaction. By comparing only the perceptions of nurses and nursing assistants of carative factors in health care institutions, differences were found for seven out of ten carative factors. Discussion: We did not find major significant differences between carative factors and level of nurse education, except in one carative factor. Differences in perceptions of carative factors between health care institutions are probably the result of different institutional factors. The results can be of great benefit to nurse administrators and educators, indicating the factors that must be taken into account for enhancing patient satisfaction. Emphasis on caring theories should be placed in nursing education and their application in nursing practice.
Keywords:caring, patient satisfaction, cross-sectional studies
Publication status:Published
Publication version:Version of Record
Year of publishing:2017
Number of pages:str. 1-16
Numbering:Letn. 5
PID:20.500.12556/DKUM-67106 New window
ISSN:2167-8359
UDC:616-083
ISSN on article:2167-8359
COBISS.SI-ID:2304932 New window
DOI:10.7717/peerj.2940 New window
NUK URN:URN:SI:UM:DK:QU6X4FRF
Publication date in DKUM:02.08.2017
Views:3130
Downloads:403
Metadata:XML DC-XML DC-RDF
Categories:Misc.
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Record is a part of a journal

Title:PeerJ
Publisher:PeerJ Inc.
ISSN:2167-8359
COBISS.SI-ID:31891929 New window

Document is financed by a project

Funder:ARRS - Slovenian Research Agency
Project number:BI-RU/12-13-036

Licences

License:CC BY 4.0, Creative Commons Attribution 4.0 International
Link:http://creativecommons.org/licenses/by/4.0/
Description:This is the standard Creative Commons license that gives others maximum freedom to do what they want with the work as long as they credit the author.
Licensing start date:02.08.2017

Secondary language

Language:Slovenian
Keywords:skrb, pacientovo zadovoljstvo, presečne študije


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