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Title:Is trust in banks in Slovenia put to the test?
Authors:Taškar Beloglavec, Sabina (Author)
Šebjan, Urban (Author)
Files:.pdf Nase_gospodarstvo_2015_Taskar_Beloglavec,_Sebjan_Is_Trust_in_Banks_in_Slovenia_Put_to_the_Test.pdf (648,42 KB)
MD5: 75D7ACA76F541EAFD2B65AE98056882D
URL http://www.degruyter.com/view/j/ngoe.2015.61.issue-3/ngoe-2015-0012/ngoe-2015-0012.xml
Work type:Scientific work (r2)
Typology:1.01 - Original Scientific Article
Organization:EPF - Faculty of Business and Economics
Abstract:The question of the banking system´s stability in connection to trust since the 2008 crisis has been the subject of many debates seeking to find permanent solutions to banking system problems, as the current situation affects bank customers´ behavior. This article examined trust in banks during the financial crisis and offers, via demographic variables, explanations as tow whether or not customers tend to withdraw their deposits during a crisis. The results contribute to banks´ decision-making regarding deposits management and understanding customers´ behavior, especially during a crisis. The results show a negative relationship between trust and deposit withdrawal intention, where gender and education level play an important role.
Keywords:trust, financial institution, bank, Slovenia, logistic regression
Year of publishing:2015
Number of pages:str. 41-50
Numbering:št. 3, Letn. 61
ISSN on article:0547-3101
COBISS_ID:12018460 New window
DOI:10.1515/ngoe-2015-0012 New window
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Record is a part of a journal

Title:Naše gospodarstvo
Shortened title:Naše gospod.
Publisher:Ekonomsko-poslovna fakulteta Univerze v Mariboru, Društvo ekonomistov Maribor, Ekonomski center Maribor, Sciendo
COBISS.SI-ID:751364 New window


License:CC BY-NC-ND 4.0, Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International
Description:The most restrictive Creative Commons license. This only allows people to download and share the work for no commercial gain and for no other purposes.
Licensing start date:03.04.2017

Secondary language

Title:Ali je zaupanje v banke v Sloveniji na preizkušnji?
Abstract:Vprašanje stabilnosti bančnega sistema in zaupanje v banke sta, zlasti od leta 2008 naprej, v središču iskanja trajnih rešitev za težave bančnega sistema, ki temelji na zaupanju, trenutno stanje pa vpliva na vedenje uporabnikov bančnih storitev. V prispevku proučujemo zaupanje uporabnikov v banke v času finančne krize z izbranimi demografskimi spremenljivkami in s tem povezano možnost dviga prihrankov z bančnih računov. Rezultati raziskave so za banke koristni pri učinkovitem upravljanju prihrankov uporabnikov in razumevanju vedenja uporabnikov v času finančne krize. Med drugim smo namreč ugotovili, da obstaja negativna povezava med zaupanjem uporabnikov v banke in dvigom prihrankov uporabnikov bančnih storitev v času finančne krize, rezultati pa so odvisni od spola in ravni izobrazbe.
Keywords:zaupanje, finančna institucija, banka, Slovenija, logistična regresija


This document is a part of these collections:
  1. Naše gospodarstvo


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