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Title:SMERNICE ZA KAKOVOSTNO ODLOČANJE PRI UREJEVANJU NEZGODNEGA ZAVAROVANJA
Authors:Ilić Rakolc, Nenad (Author)
Novak, Aleš (Mentor) More about this mentor... New window
Šparl, Petra (Co-mentor)
Files:.pdf UN_Ilic_Rakolc_Nenad_2016.pdf (1,46 MB)
 
Language:Slovenian
Work type:Bachelor thesis/paper (mb11)
Organization:FOV - Faculty of Organizational Sciences in Kranj
Abstract:V diplomski nalogi smo želeli poudariti splošno vlogo in pomen zavarovalništva oz. njegove naloge. Predstavili smo obstoječe stanje v Sloveniji in navedli razloge za potrebo po uporabi zavarovalniških storitev. V nalogi smo se osredotočili predvsem na nezgodna kritja. Posameznika smo v teoretičnem delu celostno seznanili s storitvijo nezgodnega zavarovanja, predstavili smo ponudnike oziroma tržnike ter postopek ureditve in koriščenja nezgodnih kritij. Kot glavni problem smo izpostavili neozaveščenost ljudi glede kakovostne ureditve nezgodnega zavarovanja. V ta namen smo oblikovali tudi model smernic in na podlagi le-tega pokazali primere kakovostne ureditve nezgodnih kritij glede na posameznikov socialno-ekonomski status. Skozi raziskavo smo želeli potrditi naše predpostavke o nizki stopnji kakovosti ureditve nezgodnega zavarovanja pri prebivalcih osrednje Slovenije (Ljubljana z okolico). Ugotavljali smo tudi, kakšno stopnjo pomembnosti posamezniki pripisujejo nezgodnim kritjem, kakšne vsote kritij se jim zdijo ustrezne glede na njihov socialno-ekonomski status in kakšni so razlogi za sklenitev nezgodnega zavarovanja oz. razlogi, zaradi katerih se posamezniki za sklenitev nezgodnega zavarovanja ne odločijo.
Keywords:zavarovalništvo, zavarovalnice, nezgodno zavarovanje, model, smernice
Year of publishing:2016
Source:Maribor
COBISS_ID:7803155 Link is opened in a new window
NUK URN:URN:SI:UM:DK:YTVIBJQK
Views:274
Downloads:31
Metadata:XML RDF-CHPDL DC-XML DC-RDF
Categories:FOV
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Secondary language

Language:English
Title:GUIDELINES FOR QUALITY DECISION – MAKING IN MANAGING ACCIDENT INSURANCE
Abstract:The thesis underlines the overall role and importance of insurance, i.e. its main purpose. It describes the current situation in Slovenia and provides the grounds for indispensability of insurance services. In our work, we focused on accident insurance. The theoretical part of the paper serves as a comprehensive guide to the service of accident insurance, in which providers, marketers and the process of regulation and benefits from accident coverage are also presented. Consumers’ lack of awareness regarding quality arrangement of accident insurance is highlighted as the main problem. To stress this point, a guideline model was designed to be used as a basis for formulating examples of high-quality arrangements of accident coverage in accordance with the individual’s socioeconomic status. Through research, we wanted to confirm our assumptions about the low level of quality of accident insurance arrangements of the population of Central Slovenia (Ljubljana and surrounding area). The degree of importance individuals attach to accident coverage, the sums of coverage they deem appropriate in relation to their socioeconomic status, the reasons for concluding accident insurance and the reasons why individuals opt against it are also explored.
Keywords:insurance business, insurance companies, accident insurance, model, guidelines


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