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Title:Implementacija aplikacije »OSEBNI ORGANIZATOR« v zavarovalno zastopniški družbi
Authors:ID Stibilj, Sebastijan (Author)
ID Kljajić Borštnar, Mirjana (Mentor) More about this mentor... New window
Files:.pdf VS_Stibilj_Sebastijan_2016.pdf (9,38 MB)
MD5: 3FBA3C0732159C52068181BA99236B96
 
Language:Slovenian
Work type:Bachelor thesis/paper
Organization:FOV - Faculty of Organizational Sciences in Kranj
Abstract:Informacijska tehnologija je dandanes prisotna domala na vsakem koraku povprečnega prebivalca naše družbe, tako na področju privatnega življenja kot na področju službenih dejavnosti in obveznosti. Dandanes si življenja brez računalnika ali pametnega telefona ne znamo in ne moremo več predstavljati.V diplomski nalogi se bomo na ta način dotaknili le delčka zelo širokega spektra že omenjene tematike, ki je iz dneva v dan bolj aktualna in to v skoraj vseh gospodarskih in negospodarskih panogah, tj. čedalje večje avtomatizacije delovnih procesov, oziroma čedalje močnejše podpore informacijske tehnologije v posameznih delovnih procesih. Ravno tako je delna avtomatizacija dela prisotna, oziroma dobrodošla tudi pri delu svetovalca za osebna zavarovanja. Gradivo za izdelavo diplomske naloge smo zbirali od oktobra 2003 naprej (lastne evidence, formirane med 1. novembrom 2003 in 1. majem 2016). V začetku, ob zaposlitvi na agenciji (1. november 2003), sem aplikacijo »Osebni organizator« uporabljal sam. Prek poletja 2010 pa se je program ob soglasju vodstvenega kadra agencije prilagodil za uporabo na nivoju družbe Triglavko d.o.o. Program je za svetovalce agencije od 25. novembra 2010 nadalje vpeljan kot nujno potreben za uporabo pri njihovem delu. Trenutno aktualna različica programa je podprta za delo v operacijskem sistemu Windows. Cilj diplomske naloge je bil analizirati vpeljavo in uporabo aplikacije »OSEBNI ORGANIZATOR« v splošno uporabo družbe Triglavko in svetovalcev, zaposlenih v njej, pri svojih vsakodnevnih službenih aktivnostih. Oceniti je bilo potrebno tudi racionalnost in efektivnost vpeljave s strani zavarovalno zastopniške agencije Triglavko d.o.o. in s strani posameznih svetovalcev za osebna zavarovanja, zaposlenih na agenciji kot uporabnikih aplikacije.
Keywords:informacijska podpora delovnemu procesu, svetovalec za osebna zavarovanja, osebno zavarovanje, aplikacija "Osebni organizator", baza podatkov
Place of publishing:Maribor
Year of publishing:2016
PID:20.500.12556/DKUM-60459 New window
COBISS.SI-ID:7836435  New window
NUK URN:URN:SI:UM:DK:CMBRUIHF
Publication date in DKUM:11.11.2016
Views:1272
Downloads:129
Metadata:XML DC-XML DC-RDF
Categories:FOV
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Secondary language

Language:English
Title:Implementation of application »PERSONAL ORGANIZER« in insurance company
Abstract:Information technology is present nowadays in almost every aspect of an average person in our society in private life as well as in the area of professional activities and commitments. We can no longer imagine modern life without a computer or smartphone.This diploma thesis only touches upon a broad spectrum of the above mentioned topic, which is growing more and more topical in almost all economic and non-economic sectors, i.e. the increasing automation of working processes, or increasingly stronger support of information technology in individual working processes. Similarly, partial automation of working processes is already part of or is welcome in the working process of a personal insurance adviser. Background material for this diploma thesis has been collected from October 2003 onwards (personal documentary records were produced between 1st November 2003 and 1st May 2016). In the very beginning, when I was employed at the agency Triglavko d.o.o. in November 2003, I was the only user of the application Personal Organizer. During the summer of 2010 the application was adjusted for broader use in the company Triglavko d.o.o. with the consent of the management staff of the agency. The programme has been indispensable for personal insurance advisers at the agency since 25th November 2010. The current version is supported for working in Windows operation system. The aim of this diploma thesis is to analyze both the introduction and use of the Personal Organizer application for general use in the company Triglavko d.o.o. and its employees. Furthermore, it was necessary to assess the rationality and effectiveness of its introduction for the agency Triglavko d.o.o. itself as well as for individual personal insurance advisers, employed at the agency as users of the application.
Keywords:information support for working process, personal insurance adviser, personal insurance, application Personal Organizer, database


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