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Title:ZVIŠANJE KAKOVOSTNE RAVNI POSLOVANJA OB PODPORI STANDARDOV ISO IN NOVIH REŠITEV IT V MALEM PODJETJU
Authors:ID Maršić, Danijel (Author)
ID Matko, Vojko (Mentor) More about this mentor... New window
ID Copot, Daniel (Mentor) More about this mentor... New window
Files:.pdf MAG_Marsic_Danijel_2016.pdf (3,67 MB)
MD5: CE1751328DB6DFD97807E29357BF0DF8
 
Language:Slovenian
Work type:Master's thesis/paper
Typology:2.09 - Master's Thesis
Organization:FERI - Faculty of Electrical Engineering and Computer Science
Abstract:V magistrskem delu smo se ukvarjali z implementacijo sistema vodenja kakovosti po standardu ISO 9001:2008 in informacijskega orodja za vodenje projektov v projektno usmerjeno mikro podjetje Telesis d. o. o. s ciljem zvišanja kakovostne ravni njegovega poslovanja. Opredelili smo poslovne procese podjetja in na osnovi analize obstoječega stanja sprejeli ukrepe, ki so bili potrebni za izpolnitev vseh zahtev standarda ISO. Na osnovi analize in podrobnega vrednotenja informacijskih rešitev smo izbrali spletno orodje Teamwork kot najbolj ustrezno za podjetje Telesis. Dokumentirani sistem vodenja kakovosti po standardu ISO 9001 je prispeval k izboljšanju vseh temeljnih področjih kakovosti poslovanja, kar je razvidno iz konkretnih ukrepov za izboljševanje sistema. Na drugi strani pa je informacijsko orodje Teamwork povečalo učinkovitost izvajanja projektov na različnih segmentih projektnega vodenja, kar kaže, da je kakovost poslovanja podjetja Telesis uspešno izboljšana.
Keywords:malo podjetje, kakovost, ISO 9001, informacijsko orodje za vodenje projektov
Place of publishing:[Maribor
Publisher:D. Maršić
Year of publishing:2016
PID:20.500.12556/DKUM-58695 New window
UDC:658.012.2(043.2)
COBISS.SI-ID:19606806 New window
NUK URN:URN:SI:UM:DK:NIFN9EVU
Publication date in DKUM:18.05.2016
Views:1405
Downloads:207
Metadata:XML RDF-CHPDL DC-XML DC-RDF
Categories:KTFMB - FERI
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Secondary language

Language:English
Title:INCREASING THE QUALITY OF OPERATIONS OF A SMALL ENTERPRISE WITH THE SUPPORT OF ISO STANDARDS AND NEW IT SOLUTIONS
Abstract:In this master's thesis we have dealt with the implementation of the quality management system according to ISO 9001: 2008 and information tools for project management in project-oriented microenterprise Telesis d. o. o. with the goal of increasing the quality of its operations. Firstly, we have defined business processes of the enterprise and based on the analysis of the existing situation adopted measures that were necessary to meet all the requirements of ISO standard. Secondly, based on a detailed analysis and evaluation of available information solutions we selected online tool Teamwork as the most appropriate for the microenterprise Telesis. One the one hand, the documented quality management system according to ISO 9001 has contributed to the improvement of all basic areas of quality management, which is evident from concrete actions for improvement of the system. On the other hand, Teamwork tool increased the effectiveness of various segments of project management, which indicates that the quality of operations in Telesis was successfully improved.
Keywords:small enterprise, quality, ISO 9001, project management information system


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