|Opis:||There are no societies without conflicts – conflicts and disagreements are a part of life, and also a part of every education. Nowadays, the ability to solve conflicts is one of the fundamental skills that a person needs for a quality life in the community. At this point, mediation represents an opportunity for a solution – a new way of confrontation and resolving conflicts. It accustoms individuals to an open communication, it teaches them to compromise, it teaches them how to establish a dialogue, it promotes their positive self-esteem. On the educational area we talk about school mediation. Here mediation is an opportunity to change the school climate and culture; it reduces violence, it encourages children to listen to each other, it develops critical thinking, it teaches them to cope with differences and otherness on a peaceful way and it motivates them to get a sense of fairness. It contributes to their personal growth, it operates preventively, it increases the feeling of friendship and belonging, it controls the school situation. The key of successful school mediation lies in a good, professionally trained mediator, who through a variety of communication techniques and skills helps participants in the conflict to define the problem, to set up a negotiation and to resolve conflict in a consensual way. Big roles in this play a warm human relations and the ability to empathize. The school counsellors are also very important; with a new way of solving problems, they contribute to a higher quality school. Its scope is broad, its significance is great.
This diploma thesis deals with the application of mediation in elementary schools in Pomurje with school counsellors. We can say that in the elementary schools in Pomurje at school counsellors, mediation as a new model of conflict management is already widespread; it is well known and used or operated by a half of all schools in Pomurje. Counsellors, regardless of whether they come from the city or from the village and regardless of their experience, use mediation as one of the ways of solving problems, not as often as we expected, but still. It is sometimes used – several times a month, most with the students, the initiative for the meeting is given by themselves. Despite the small number of qualified school counsellors in the field of mediation, the desire for education is not high. School counsellors partially admit that they have no confidence in their knowledge. They know the basic characteristics of the mediation, the skills of a good mediator and his functions.They acknowledge that this is a good, efficient, effective method of conflict resolution, but it is far too little widespread at schools.|