VPLIV MEDOSEBNEGA ODNOSA VODIJ IN MERJENJE ZADOVOLJSTVA PODREJENIH NA PRIMERU FAKULTETE

Kerkez, Maja

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Title:	VPLIV MEDOSEBNEGA ODNOSA VODIJ IN MERJENJE ZADOVOLJSTVA PODREJENIH NA PRIMERU FAKULTETE
Authors:	ID Kerkez, Maja (Author) ID Ovsenik, Marija (Mentor) More about this mentor...
Files:	VS_Kerkez_Maja_2013.pdf (870,82 KB) MD5: 155B7C6EE817FFFCDAA75F07F98553B0
Language:	Slovenian
Work type:	Undergraduate thesis
Organization:	FOV - Faculty of Organizational Sciences in Kranj
Abstract:	Vodstvo predstavlja gonilno silo, po kateri naj bi se zgledovali podrejeni. Delovanje vodstva in njihov odnos do zaposlenih zelo vpliva na motivacijo podrejenih, ki predstavlja enega pomembnejših dejavnikov, ki vplivajo na zadovoljstvo zaposlenih in uspešno delovanje organizacije. Če tukaj potegnemo vzporednico, lahko rečemo, da dober vodja pomeni zadovoljen delavec, rezultat temu pa je uspešno delovanje podjetja. Diplomsko delo v uvodnem delu zajema predstavitev obravnavanega okolja in problema v njem ter metodologijo dela. Teoretični del temelji na teoretičnih dognanjih domačih in tujih strokovnjakov. Empirični del predstavlja analizo raziskave, ki smo jo opravili na fakulteti. Ker je fakulteta sama po sebi birokratska ustanova, v njej prevladuje toga hierarhična struktura. Razkorak med administrativnimi delavci in pedagogi je velik, saj ima za razliko akademske svobode pedagoškega kadra administracija minimalni prostor za individualizem. Takšno okolje in odnos vsekakor vplivata na zaposlenega, kar predstavlja dobro izhodišče za ugotavljanje stopnje zadovoljstva administrativnega kadra in iskanje vzrokov za morebitno nezadovoljstvo. Ugotavljali smo, kateri so tisti faktorji, ki vplivajo na zadovoljstvo ali nezadovoljstvo, ter podali možne predloge za dvig zadovoljstva. Raziskava je potekala med administrativnimi delavci fakultete s pomočjo anonimne ankete, rezultati pa so obdelani s statističnim programom SPSS.
Keywords:	Zadovoljstvo, motivacija, podrejeni, vodenje.
Place of publishing:	Maribor
Year of publishing:	2013
PID:	20.500.12556/DKUM-41768
COBISS.SI-ID:	7219731
NUK URN:	URN:SI:UM:DK:Y0GWMT4U
Publication date in DKUM:	07.10.2013
Views:	1248
Downloads:	88
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Categories:	FOV
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Secondary language

Language:	English
Title:	IMPACT OF INTERPERSONAL RELATIONSHIP BETWEEN MANAGEMENT AND THEIR SUBORDINATES AND MEASURMENT OF EMPLOYEE SATISFACTION IN A FACULTY ENVIRONMENT
Abstract:	The management is an organization′s driving force to which their subordinates should look up to. Functioning of the management and their attitude towards the employees has a significant impact on subordinate′s motivation, which is one of the key factors that influences on employee satisfaction and effective functioning of the organization. If we draw a parallel here, we can say that a result of a good leader is a satisfied worker and a successful company. In the introductory part the thesis includes a presentation of the analyzed environment, the problems in it, and the methodology of the work. The theoretical part of the thesis is based on theoretical knowledge of various domestic and foreign experts. In the empirical part, we conducted a research on a faculty. The Faculty is a bureaucratic institution, which has a rigid hierarchical structure. The gap between the administrative staff and educators is big because, unlike from educators who have academic freedom, administrative staff has minimum space for individualism and therefore we focused the analysis on the satisfaction of subordinate administrative staff. Such an environment and attitude definitely influence on the employee, which is a good starting point for determining the level of satisfaction of administrative staff and the search for possible causes of dissatisfaction. We seek to determine which factors influence on satisfaction or dissatisfaction, and proposed possible suggestions to raise customer satisfaction. The research was done by a written survey and data were analyzed with the statistical program SPSS.
Keywords:	Satisfaction, motivation, subordinates, leadership.

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