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Title:PRENOVA PROCESOV V OBČINI TRŽIČ
Authors:Kavčič, Polona (Author)
Meglič, Jure (Mentor) More about this mentor... New window
Files:.pdf VS_Kavcic_Polona_2010.pdf (1013,39 KB)
 
Language:Slovenian
Work type:Undergraduate thesis (m5)
Organization:FOV - Faculty of Organizational Sciences in Kranj
Abstract:Diplomsko delo opisuje organizacijo oziroma procese v občini. Opisujemo občino in njene naloge, pristojnosti in zadolžitve zaposlenih v občinski upravi, oddelke oziroma urade znotraj občine in procese, ki njeno delo sestavljajo. V nadaljevanju smo pod drobnogled vzeli občino Tržič, pri čemer smo dodobra preučili njene procese. Čeprav so procesi občine že utečeni in določeni z zakoni in drugimi akti, se pojavljajo novi tehnološki dosežki na področju izvajanja procesov, zato jih je treba v taki ustanovi občasno prenoviti, saj so za uspešno delovanje poslovnega sistema zelo pomembni. Naredili smo posnetek obstoječega stanja in s tem dobili odgovore na to, kaj bi bilo treba prenoviti in zakaj, katero programsko orodje bomo uporabili za zbiranje in obdelavo podatkov, kdo vse je vključen v izdelavo posnetka stanja. Po posnetku obstoječega stanja s programskim orodjem za modeliranje procesov ARIS smo to stanje tudi analizirali. Podrobno smo proučili procese v občini Tržič in njihovo organiziranost, nato pa smo pozornost namenili njihovi prenovi. Prenova procesov je potekala na vseh uradih v občini, in sicer v tajništvu občine, uradu za urejanje prostora, uradu za finance in uradu za gospodarstvo in družbene dejavnosti. Na osnovi teoretičnih izhodišč smo analizirali stanje v obravnavanem poslovnem sistemu in v zaključku podali predloge za izboljšave. Prenova procesov je eden izmed pogojev za ohranjanje uspešnosti organizacije. Zato se moramo zavedati, da se prenova ne sme nikoli zaključiti, saj moramo slediti tehnološkemu napredku, če želimo biti uspešni in posamezniku približati svoje poslovanje.
Keywords:Občina, prenova procesa, e-poslovanje, orodje za modeliranje ARIS, poslovni procesi.
Year of publishing:2010
Source:Maribor
COBISS_ID:6711315 Link is opened in a new window
NUK URN:URN:SI:UM:DK:Q749XC7D
Views:1852
Downloads:189
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Categories:FOV
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Secondary language

Language:English
Title:PROCESS REENGINEERING IN MUNICIPALITY TRŽIČ
Abstract:This diploma thesis describes the organization and processes in a municipality. It describes the municipality itself, its tasks, the competencies and tasks of its employees, its departments (offices), and its processes. We have next focused on the presentation of the Tržič municipality and its processes, which we have carefully studied. The processes of municipalities are well established and prescribed by law and other legislative acts, but the technology advancements in process handling call for occasional remodelling of processes in these establishments, since they are very important for the successful operation of any business system. We have recorded the current situation to establish: what should be redeveloped and why; which software tool we are going to use for collecting and processing data; and who is involved in the recording of this situation. We then analyzed the recording of the current state, which was taken with the ARIS processes modelling software. After a careful study of the processes and their organization in the Tržič municipality we have focused on the remodelling of these processes. The process remodelling was executed in all offices of the municipality, including its secretariat, area management office, financial office, and the office for economy and social activities. We have analyzed the state of the business system in question according to theoretical principles and concluded this by presenting our suggestions for improvement. Modelling of processes is an important part of keeping an organization successful. We therefore have to be aware that the remodelling must never end, since only by keeping stride with the technological advancements can we be successful and reach individuals with our operation.
Keywords:Municipality, process remodelling, e-business, ARIS modelling software, business processes.


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