1. Understanding the impact of burnout on decision-making stylesMatea Cvjetković, Dinko Primorac, Katerina Fotova Čiković, 2025, original scientific article Abstract: Background and purpose: This study aimed to fill a gap in the literature by identifying how employee burnout shapes decision-making styles in the post-COVID-19 business environment. The main goal was to examine the impact of three dimensions of burnout—exhaustion, cynicism, and professional efficacy—on four conflict-related decision-making styles: vigilance, buck-passing, procrastination, and hypervigilance.
Design/Methodology/Approach: A total of 567 employees from various companies in Croatia participated in the online survey conducted in March 2023. Multiple regression analysis examined the impact of exhaustion, cynicism, and professional efficacy on decision-making styles under conflict.
Results: The results of the multiple regression analysis revealed that professional efficacy leads to a vigilant decision-making style, while simultaneously diminishing procrastination, buck-passing, and hypervigilance. Cynicism, in contrast, was a positive predictor of procrastination, buck-passing, and hypervigilant decision-making. Finally, exhaustion was found to have a positive impact on hypervigilance.
Conclusion: The study is significant because it contributes to the body of knowledge on the impact of burnout dimensions on professional decision-making styles in organisational settings, and it also offers practical implications of considerable importance.
Keywords: employee burnout, decision-making style, work-related stress, Croatian companies, post-COVID-19 period
Published in DKUM: 14.11.2025; Views: 0; Downloads: 4
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2. How workplace friendships impact burnout among social care leaders : a job demands-resources framework analysisRéka Schutzmann, Anna Kozak, Klára Soltész-Várhelyi, Katalin Nistor, Beáta Dávid, 2025, original scientific article Abstract: Background and purpose: The purpose of this study, guided by the Job Demands-Resources Model, is to investigate the role of workplace friendships in mitigating burnout. This research is notable for its unique focus on a relatively rare sample: social care leaders. These individuals play a crucial role in shaping and influencing social services, making their insights invaluable for understanding the challenges and opportunities within this sector. Methods: Using a cross-sectional and quantitative design, data were collected from a convenience sample of Hungarian social care leaders, including sociodemographic information, the Copenhagen Psychosocial Questionnaire (COPSOQ II), and professional core discussion network (pCDN) questions. The analysis of 449 Hungarian social care leaders employs a saturated model of moderated mediation (controlling for age and gender) to examine how stress mediates the relationship between quantitative demands and burnout and how workplace friendships moderate this mediation effect. Results: The results indicate that stress significantly mediates the relationship between quantitative demands and burnout, with workplace friendships acting as a buffer under moderate stress levels. Having at least one workplace friend reduces the impact of stress on burnout; however, this protective effect diminishes under higher stress intensities. Conclusions: These findings underscore the importance of fostering quality and balanced workplace friendships rather than merely increasing the number of supportive relationships. Given the systemic challenges in Hungarian social care, these insights are particularly relevant for leaders seeking to improve workforce resilience and well-being.
Keywords: workplace friendship, burnout, stress, quantitative demands, social care leaders, social work
Published in DKUM: 05.09.2025; Views: 0; Downloads: 2
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3. Building organisational sustainability during the COVID-19 pandemic with an inspiring work environmentMaja Rožman, Anita Radman Peša, Mladen Rajko, Tjaša Štrukelj, 2021, original scientific article Abstract: This article aims to analyse significant differences in four constructs: occupational stress, job satisfaction, work engagement, and work productivity among employees before and after the COVID-19 pandemic. The purpose of the paper is to develop a multidimensional model with these four constructs and analyse the differences in the strength of their effects on the model across two intersectional times: before the COVID-19 pandemic and during the COVID-19 pandemic. The research was implemented on a sample of 885 employees in Slovenian organisations. During COVID-19, Slovenia had one of the strictest lockdowns. Based on the research, we can confirm significant differences in the four analysed constructs among employees before COVID-19 and during COVID-19. Based on the results, we can confirm that occupational stress had a more negative effect on job satisfaction and work engagement during COVID-19 than before prior to it. Our research and conclusions highlight the measures with which organisations can reduce the problem of occupational stress and with which organisations can increase job satisfaction, work engagement and work productivity among employees during COVID-19. Based on this, organisations may be able to build a more supportive work environment during, and after, COVID-19.
Keywords: organisational sustainability, work engagement, work environment, COVID-19, stress, satisfaction, productivity, wellbeing
Published in DKUM: 06.12.2024; Views: 0; Downloads: 11
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4. Model of socially responsible transfer of parent organization culture to the subsidiary organization in a foreign cultural environment concerning internal communication, stress, and work satisfactionDarja Kukovec, Borut Milfelner, Matjaž Mulej, Simona Šarotar Žižek, 2021, original scientific article Abstract: The organizational culture is a significant construct in a time of change during the organizational transition, and it plays an important role in achieving goals of social responsibilities, which is an important part of sustainability. The literature shows the gap of socially responsible transfer of organizational culture with the impact on employee’s well-being. The cultural changes of the organization during the transition are particularly in connection with the impact on internal communication where organizational culture presents a part of values, norms, and ethics, which influences successfully implemented changes and in such a way has an influence on the stress and work satisfaction. The main purpose of the presented study is the development of the model of socially responsible transfer of organizational culture to the foreign subsidiaries on a basis of adjusted internal communication, which reduces stress and increases work satisfaction. Impacts of organizational culture on internal communication, stress, and work satisfaction are clearly presented, as well as inter-related impacts of the constructs concerning national culture, leadership, and organizational knowledge. Thus, the new holistic model of socially responsible transfer of the parent organization culture to foreign subsidiaries clearly defines steps of organizational culture, internal communication, stress management, and work satisfaction. Managerial implications are discussed.
Keywords: organizational culture, internal communication, work stress, work satisfaction, organizational change, organizational transfer, social responsibility, sustainability
Published in DKUM: 16.09.2024; Views: 14; Downloads: 16
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5. Work-Home conflict and strain: the role of work-related smartphone use, job insecurity and segmentation preferencesTjaša Srnko, 2018, master's thesis Abstract: Nowadays, through organisational and technological changes, organizations expect availability and work from their employees not just during working hours, but also in their free time. Work can be done from anywhere and at any time, also with the help of smartphones, which is one of the main constructs of the current research. If the employee is working from home on their smartphone, this can have an important contribution to managing work and private life, and also to strain. The individual’s preference of whether to segment his or her work from home also plays an important role in experiencing internal conflicts. As the motivation for work-related smartphone use is not fully clear, job insecurity was additionally explored as a potential predictor. In an online study, conducted in Austria, we collected data from 454 participants of different ages, gender and working backgrounds. For the analysis, multiple moderated regression and mediation analyses were used. Results showed significant relations between work-home interference and strain but no significant results between those constructs while adding work-related smartphone use. Segmentation preferences did not have an influence on the relationship between work-home interference and strain. Job insecurity was revealed to be related to work-related smartphone use and smartphone use to work-home interference. Smartphone use was also found to partially mediate the path from job insecurity to work-home interference. Finally, to prevent negative outcomes of strain, work-home interference and job insecurity, organizations should focus on: providing culture that fits their employees, try to plan availability free time and provide a clear communication.
Keywords: Smartphone use, work-home interference, strain, stress, job insecurity, segmentation preferences
Published in DKUM: 14.01.2019; Views: 1847; Downloads: 154
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6. Strategies and programs for managing stress in work settingsSonja Treven, 2005, original scientific article Abstract: In the paper the author first defines the term stress as well as presents the economic consequences of stress. Then she describes the factors within the work environment and the factors without the work environment that may cause stress. In particular, she examines the individual differences that influence our inclination to stressors and also how to manage them efficiently. Besides,the strategies and programs developed in organizations as an assistance to their employees for easier stress control are discussed widely as well.
Keywords: stress, working conditions, strategy, programs, work performance, working relationships
Published in DKUM: 04.07.2017; Views: 1211; Downloads: 142
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