Standardization of business decision-makingVojko Potočan
, 2000, izvirni znanstveni članek
Opis: Enterprise as a business system (BS) assures its own existence and development by a high quality of its business. Its business results can be considerably improved, if the BS creates its system of the standard decision-making processes (DM), which provides for a high quality of business DM and its methodological uniformity in different BS's. Within the standardisation, we establish both a standardised research methodology and a standardisation of contents, and develop a system of standardised DM processes in the BS. We uniform the DM by both a holistic methodological and a partial contents standardisation. We define it on the basis of our holistic investigation into it, which includes the institutional, functional, and factors aspects. These factors are defined and distributed in the fields of DM and both the general and the special standard systems of DM factors are developed. We study the DM process thoroughly, while the acquired knowledge on the process is formalised and developed into a cybernetic model. A general system of DM and its corresponding model is created in order to provide for the requisite holism and complexity of DM, as well as the uniformity of its consideration. The selected problem is solved when we complete the standardisation of the DM, which includes the conception of the standard methodology, its application and the development of its standardised manner.
Ključne besede: management, quality, standardization, decision making, cybernetics, business, company business, methodology
Objavljeno: 04.07.2017; Ogledov: 398; Prenosov: 74
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