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A Multi-criteria assesment of tourist farm service quality
Črtomir Rozman, Majda Potočnik, Karmen Pažek, Andreja Borec, Darja Majkovič, Marko Bohanec, 2009, original scientific article

Abstract: Farm tourism is a significant means of supplementing farmer's incomes. This paper presents a methodology for ranking tourist farms by using a multi-criteria model based on the qualitative multi-criteria modeling methodology, DEX, to assess service quality. The software tool DEXi was used to achieve this end. The model was then applied to seven tourist farms with data derived from questionnaires completed by tourist farm operators and guests. The results are shown as service quality assessments for individual farms. The potential of the model for assessing the farms is demonstrated with the aim of providing a comprehensive explantation and justification of the assessment technique. It also indicates potential improvements that farms can make through "what-if" analysis and visualisation. Despite limitations, such as use of qualitative data only, the approach is proposed as being both appropriate and advantageous when compared with other means of ranking enterprises.
Keywords: rural tourism, tourist farm, service quality, multi-criteria modeling, Dexi
Published: 10.07.2015; Views: 547; Downloads: 70
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Multi attribute decision model for orchard renewal - case study in Bosnia and Herzegovina
Karmen Pažek, Črtomir Rozman, Ferhat Ćejvanović, Andreja Borec, Darja Majkovič, Vjekoslav Par, Jernej Turk, 2005, original scientific article

Abstract: The fruit production in Bosnia and Herzegovina (BIH) is slowly returning to normality after Balkan wars. Due to favorable climatic and soil conditions it presents a clear business opportunity for family farms. The decision which fruit species/variety to grow is a complex decision and should be made on the basis of sound empirical analysis. This paper present a multi criteria model for planning and decision making methodology based on expert system DEX-i. In the first stage the technological and financial cost benefit analysis were conducted for each fruit production alternative. The results were further evaluated with expert system DEX-i considering all possible criteria influencing the fruit grower decision. In the case of a sample family farm the plum yielded with best multi criteria evaluation, followed by apple and pear, while sour cherry gave unsatifactory outcome.
Keywords: cost benefit analysis, fruit production, multi attribute decision modeling, expert system DEX-i
Published: 10.07.2015; Views: 541; Downloads: 14
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