1. Evolution of organisational agility : a bibliometric studyVasja Roblek, Vlado Dimovski, Maja Meško, Judita Peterlin, 2022, original scientific article Abstract: Purpose: This study applies bibliometric analysis to explore the evolution of the research paradigm of agility related to management and organisations.
Design/methodology/approach: Authors prepared a quantitative study of the review of selected articles using co-citation analysis and bibliographic coupling. Based on the bibliometric analyses, the evolution of the agility field (past, present, and future of agility research) was prepared.
Findings: Emergent themes focus on the importance of agility in interpreting organisational responses in the context of issues as diverse as information systems and business intelligence systems, market orientation, strategic alignment and social computing. Future research needs to focus on digitisation in conjunction with informatisation, an important topic for creating a new organisational culture and knowledge management through increased collaboration between humans and machines.
Originality/value: As the authors are aware, this study is one of the first to choose to show the overall development and importance of agility through quantitative bibliometric methods used to assess the value and contribution of scientific productivity and its impact on development.
Keywords: organization, management, information systems, supply chain management
Published in DKUM: 03.07.2024; Views: 97; Downloads: 12
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2. Outsource or not? : An AHP based decision model for information security managementLuka Jelovčan, Anže Mihelič, Kaja Prislan Mihelič, 2022, original scientific article Abstract: Purpose: Outsourcing information security has proven to be an efficient solution for information security management; however, it may not be the most suitable approach for every organization. This research aimed to develop a multi-criteria decision-making model that would enable organizations to determine which approach to information security management (outsourcing or internal management) is more suitable for their needs and capabilities.
Methods: Our study utilized several different research methods. First, the decision criteria were identified by reviewing related work and then selected by information security experts in a focus group. Second, a survey was conducted among information security practitioners to assign the criteria weights. Third, four use cases were conducted with four real-world organizations to assess the usability, ease of use, and usefulness of the developed model.
Results: We developed a ten-criteria model based on the analytic hierarchy process. The survey results promote performance-related criteria as more important than efficiency-focused criteria. Evidence from use cases proves that the decision model is useful and appropriate for various organizations.
Conclusion: To make informed decisions on approaching information security management, organizations must first conduct a thorough analysis of their capabilities and needs and investigate potential external contractors. In such a case, the proposed model can serve as a useful support tool in the decision-making process to obtain clear recommendations tailored to factual circumstances.
Keywords: information security, decision model, analytic hierarchy process, AHP, management, outsourcing
Published in DKUM: 24.06.2024; Views: 135; Downloads: 8
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3. Geo-information technology for disaster risk assessmentĐorđe Ćosić, Sađan Popov, Dušan Sakulski, Ana Pavlović, 2011, original scientific article Abstract: The Serbian territory (including the territory of the former Yugoslavia) has been continuously exposed to different hazards, often with tragic consequences. Earthquakes and floods, usually followed by landslides, are the most dominant hazards in that region. Disaster risk reduction, prevention and early warning, as an integral part of sustainable development, do not exist in Serbia. That is one of the main reasons why the disaster-related damage is high. Despite very long experience in engineering and resources management in Serbia, there are no scientifically supported and standardized disaster risk-assessment procedures. Expertise only exists in the field of engineering-based hazard assessment.
The risk-assessment method proposed in this research includes, apart from hazards, parameters such as vulnerability, exposure and safety. It considers the environmental and social components of risk management. The proposed method, implementing combined mathematical and 3D GIS tools, was applied for the Danube River, Petrovaradin (the city of Novi Sad) area, for which data were available. The relationship between the risk parameters is calculated and graphically presented. Methods like this one should contribute to a shift from a passive disaster-related defense to a proactive disaster risk management, as well as from emergency management only, to disaster prevention, preparedness and mitigation activities, in Serbia and the Western Balkan Region.
Keywords: hazard, vulnerability, safety, resilience, coping capacity, risk assessment, risk management, geographic information systems, earthquake, landslide, flooding, exceedance
Published in DKUM: 13.06.2018; Views: 1183; Downloads: 176
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4. Trends that will shape the professions of the future information societyAlenka Stanič, Tanja Urbančič, 2009, original scientific article Abstract: In this paper we discuss the trends in present society that will have the most important influence in shaping future jobs, with an emphasis on issues related to sustainable development and an information society. We point out that based on the requirements of educated end-users, companies will have to follow the principles of sustainable development and social responsibility. In future, due to technical development, natural resources, environmental issues and demographical trends in the developed western world, the most attractive jobs will be in high technology, health and medical care, as well as the pleasure and free time industry. The most important sectors will be informatics and telecommunication, logistics, safety, healthcare and life-long education.
Keywords: information society, knowledge management, end-user, sustainable development, socially responsible companies, jobs of the future
Published in DKUM: 22.01.2018; Views: 1332; Downloads: 363
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6. A successful CRM implementation project in a service company : case studyFranka Piskar, Armand Faganel, 2009, original scientific article Abstract: Customer relationship management - CRM implementations increased rapidly in Slovenia in the last few years, following the trends elsewhere. Studies reporting how the implementation project goes on before, between and after the implementation are scarce. We offer a thorough case study analysis of the CRM implementation with a positive outcome in a Slovene service company. Case study demonstrates that CRM implementation is a holistic and complex concept, which means that it is not merely an integration of new information technology, but everything that happens around the business processes changes. We recommend that the company has already established a process approach and the orientation toward customers. Study showed the need for efficient leadership, acquirement of resources and CRM strategy implementation control; trust to the software solution shouldn't be self-understood. Through implemented analytical CRM company can improve the relationship with customers, achieve larger information sharing between employees and accept better strategic decisions.
Keywords: customer relationship management, implementation, customer focus, process approach, quality, customer information, marketing, service company, Slovenia
Published in DKUM: 28.11.2017; Views: 1603; Downloads: 211
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7. Bullwhip effect in the information flow of a supply chain : a role of cultureTadeja Lampret, Vojko Potočan, 2014, original scientific article Abstract: The main goal of our research is to analyze and display causes of a bullwhip effect formation within a supply chain, as well as to provide the appropriate solutions to limit the occurrence of the bullwhip effect by using the proper information flow and partners´ cooperation within the supply chain. The bullwhip effect is one of the most important issues in the supply chain management and it is present in many companies. It preserves a character of invisibility because there are lots of causes for its formation and they are usually difficult to discern. The bullwhip effect is a phenomenon of an increase in the order variability within a supply chain. The higher we are within the supply chain, the higher is the order variability. The company encountered with the whip effect can successfully reduce its impact by improving the information flow, as well as improving partners´ cooperation within the supply chain. In this way the company can limit its negative repercussions and increase the profit. The article focuses on the overview of the bullwhip effect within a distribution chain, from its causes to suggestions and measures how to ease its negative repercussions on the organisation. Part of the causes could be found in the market demand variability and in the lack of communication about the actual marked demand within the supply chain. The rest of the causes are related to obstacles that emerge among different partners within the supply chain (role of culture). A qualitative analysis is applied on the basis of the selected cognitions from the supply chain management. The quantitative analysis is based on the theoretical research of the effective flow of information among the participants and its contribution to the reduction of the bullwhip impact. The article discusses two research questions: 1) The correct information flow within the supply chain and the improvement of the communication among partners can lead to the bullwhip effect reduction, and 2) A reduction of the bullwhip influence can lead to the increase of cooperation among partners. The results of the analysis can be used for further research.
Keywords: bullwhip effect, information flow, marked demand variability, orders variability, supply chain, logistics, business logistics, management, acquisition policy
Published in DKUM: 06.07.2017; Views: 1662; Downloads: 177
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8. Measuring information security performance with 10 by 10 model for holistic state evaluationIgor Bernik, Kaja Prislan Mihelič, 2016, original scientific article Abstract: Organizations should measure their information security performance if they wish to take the right decisions and develop it in line with their security needs. Since the measurement of information security is generally underdeveloped in practice and many organizations find the existing recommendations too complex, the paper presents a solution in the form of a 10 by 10 information security performance measurement model. The model—ISP 10×10M is composed of ten critical success factors, 100 key performance indicators and 6 performance levels. Its content was devised on the basis of findings presented in the current research studies and standards, while its structure results from an empirical research conducted among information security professionals from Slovenia. Results of the study show that a high level of information security performance is mostly dependent on measures aimed at managing information risks, employees and information sources, while formal and environmental factors have a lesser impact. Experts believe that information security should evolve systematically, where it’s recommended that beginning steps include technical, logical and physical security controls, while advanced activities should relate predominantly strategic management activities. By applying the proposed model, organizations are able to determine the actual level of information security performance based on the weighted indexing technique. In this manner they identify the measures they ought to develop in order to improve the current situation. The ISP 10×10M is a useful tool for conducting internal system evaluations and decision-making. It may also be applied to a larger sample of organizations in order to determine the general state-of-play for research purposes.
Keywords: information security, organizations, efficiency, measuring, security management
Published in DKUM: 19.06.2017; Views: 1900; Downloads: 487
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9. Impacts of the implementation of a project management information system : a case study of a small R&D companyMirjana Kljajić Borštnar, Andreja Pucihar, 2014, original scientific article Abstract: Background: The problems of resources management (human, financial, time) in multi-project companies are inherently complex and need to be addressed systematically, in both small and large organizations. Furthermore, there is a need for transparent communication and collaboration within the organization as well as with partnering organizations. There are many methodologies and tools supporting project management, which are themselves complex and are therefore not widely adopted, especially among small companies.
Objectives: The aim of this paper is to analyse impact of the implementation of a flexible cloud-based project management information system (PMIS) from the human resources, financial management, and collaboration points of view.
Method: We have conducted a case study in a small Slovenian research and development company, that has implemented the 4PM PMIS.
Results: The findings imply the importance of keeping the balance of the creative processes that are unstructured, rule free and even chaotic, with structured processes monitor and control.
Conclusions: The results of the study suggest that the use of “4PM” in support of multi-project management improves human resources and financial management in a collaborative and transparent way when implemented in an open and highly motivated environment
Keywords: multi-project management, project management information system, systems approach, small organization
Published in DKUM: 04.04.2017; Views: 1434; Downloads: 188
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10. The relevance of systems methodologies in the development of organizational systemsMiroljub Kljajić, 2009, original scientific article Abstract: The relationship between systems development and systems methodologies is discussed in this paper. As the measure of system development on the macro level, Gross Domestic Product (GDP) is assumed to be the consequence of systems Research and Development (R&D), which is estimated indirectly by the number of published articles in the last 40 years. It was supposed that profit and governmental organizations are systems comprised of Production, Management and Information Systems (IS), and that their quality performance is related with its income generation, which in the future would impact the overall GDP of a country. Under such view, we also assume that such organizational processes are qualitatively improved by the application of knowledge generated by research publications, and in this study, we research for the specific case of the Systems Approach (SA), Systems Engineering (SE), Operational Research (OR), Information Systems Development (ISD) and Simulation, as the research topics for coping with organizational improvement. We looked for the articles containing the afore-mentioned variables as topic keywords, which indicate sufficient correlations with GDP and carrying information on sustainable development. We found a positive trend in the evolution of research methodologies, such as SE, ISD and OR, towards a Systems Approach and Simulation as a holistic methodology. As a result, we have proved the dynamic hypothesis of a high correlation between GDP of Top 10 + Slovenia and R&D expressed by the above-mentioned variables.
Keywords: systems methodologies, simulation, information systems, management
Published in DKUM: 10.07.2015; Views: 1343; Downloads: 354
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