1. Multi-attribute assessment of digital maturity of SMEsMirjana Kljajić Borštnar, Andreja Pucihar, 2021, original scientific article Abstract: Small and medium-sized enterprises (SMEs) need to keep pace with large enterprises, thus they need to digitally transform. Since they usually lack resources (budget, knowledge, and time) many countries have their support environment to help SMEs in this endeavor. To be able to ensure the right kinds of support, it is crucial to assess the digital maturity of an enterprise. There are many models and assessment tools for digital maturity, however, they are either theoretical models, partial, vendor oriented, or suited for large enterprises. In this paper, we address the problem of assessing digital maturity for SMEs. For this purpose, we developed a multi-attribute model for assessment of the digital maturity of an SME. We followed the design science research approach, where the multi-attribute model is considered as an IT artifact. Within the design cycle, the decision expert (DEX) methodology of a broader multi-attribute decision making methodologies was applied. The developed model was validated by a group of experts and upgraded according to their feedback and finally evaluated on seven real-life cases. Results show that the model can be used in real business situations.
Keywords: digital transformation, digital maturity assessment, multi-attribute model, small and medium-sized enterprises
Published in DKUM: 07.08.2024; Views: 108; Downloads: 3
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2. Implementation of the digital sales channel in the coatings industryEva Krhač Andrašec, Marjan Senegačnik, Benjamin Urh, Tomaž Kern, 2021, original scientific article Abstract: The development process in the coatings industry can be shortened by digital transformation, and its costs can be reduced using a technical enabler. However, formulators need up-to-date and comprehensive data on existing and potential ingredients to develop the formulation. We were curious about how to supply formulators with data. The idea was that suppliers of ingredients provide data using the “common enabling technology”. We hypothesize that direct data entry compensates suppliers because they can shorten the sales process and increase sales. We used a survey to select key sales channels in the industry. Detailed process models were designed using structured interviews. We analyzed models using structural and operational indicators. Finally, we formed a new digital sales process and verified it. The results show that the digitally formatted sales process can be shortened by up to 32%. Simultaneously, more potential customers can be accessed using the common technology. Existing sales channels would not be closed down. Nevertheless, the digital sales channel is expected to prove its worth over time and gradually increase its share. The suppliers of ingredients can thus avoid a radical process transformation and the immediate integration of additional information technology into the company information system in such an evolutionary way.
Keywords: digital sales channel, process analyses and improvement, digital transformation, technical enabler, coatings industry, process simulation
Published in DKUM: 06.08.2024; Views: 103; Downloads: 4
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3. 37th Bled eConference - Resilience Through Digital Innovation: Enabling the Twin Transition : June 9 – 12, 2024, Bled, Slovenia, Conference Proceedin2024, proceedings Abstract: The Bled eConference, organised by the University of Maribor, Faculty of Organizational Sciences, has been shaping electronic interactions since 1988. The theme of the 37th conference is "Resilience through digital innovation: enabling the twin transition". The theme addresses the critical convergence of digital transformation and sustainability, in line with the European Commission’s top priorities and policy initiatives. At the conference, we aim to highlight the opportunities of digital technologies that can contribute to building organisational and societal resilience, with a focus on social and environmental goals. The papers in this conference proceedings explore a range of topics including the opportunities and challenges of the twin transition, emerging technologies, artificial intelligence and data science, decision analytics for business and societal changes, digital innovation and business models, restructured work and the future workplace, digital health, digital ethics, digital education, smart sustainable cities, digital consumers, and the digital transformation of the public sector.
Keywords: resilience, digital transformation, innovation, twin transition, sustainability, digital transition, green transition
Published in DKUM: 28.05.2024; Views: 337; Downloads: 34
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4. Small and medium-sized enterprises in the digital age : understanding characteristics and essential demandsBarbara Bradač Hojnik, Ivona Huđek, 2023, original scientific article Abstract: The article explores the implementation of digital technology in small and medium-sized Slovenian enterprises (SMEs), with a focus on understanding existing trends, obstacles, and necessary support measures during their digitalization progress. The surveyed companies mainly rely on conventional technologies like websites and teamwork platforms, emphasizing the significance of strong online communication and presence in the modern business world. The adoption of advanced technologies such as blockchain is limited due to the perceived complexity and relevance to specific sectors. This study uses variance analysis to identify potential differences in the digitalization challenges faced by companies of different sizes. The results indicate that small companies face different financial constraints and require more differentiated support mechanisms than their larger counterparts, with a particular focus on improving digital competencies among employees. Despite obtaining enhancements such as elevated operational standards and uninterrupted telecommuting via digitalization, companies still face challenges of differentiation and organizational culture change. The study emphasizes the importance of recognizing and addressing the different challenges and support needs of different-sized companies to promote comprehensive progress in digital transformation. Our findings provide important insights for policymakers, industry stakeholders, and SMEs to formulate comprehensive strategies and policies that effectively address the diverse needs and challenges of the digital transformation landscape.
Keywords: digital transformation, digital technology adoption, small and medium-sized enterprises (SMEs), digitalization challenges, digitalization support
Published in DKUM: 11.04.2024; Views: 299; Downloads: 11
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5. Drivers and barriers of digital transformation in asset managementDamjan Maletič, Marta Grabowska, Matjaž Maletič, 2023, original scientific article Abstract: This paper aims to improve understanding of the drivers and barriers to digital transformation in asset management. Accordingly, this paper contributes to the literature by conducting a qualitative Delphi study with 15 experts (including academia, consultancy and industry) to identify, validate, and classify the drivers and barriers affecting digital transformation in asset management. As a result of the experts’ interactions, 20 barriers were identified. The main barriers to digital transformation in asset management are the following: Misunderstanding of the strategic importance of asset management, no clear vision/strategy, existing mindset and culture, inadequate asset management system, lack of understanding of digital trends, and lack of employee knowledge and skills. The study also highlights 12 drivers that are critical to the digital transformation of asset management. These include cost reductions, opportunities in condition monitoring of assets, expected benefits in asset management processes, expected benefits in risk management and others.
Keywords: asset management, digital transformation, drivers, barriers, Delphi
Published in DKUM: 04.04.2024; Views: 219; Downloads: 11
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6. Privacy and data protection concerns in the regulatory framework of Slovenian energy lawZoran Dimović, 2023, original scientific article Abstract: The implementation of smart energy systems (SES) in the Slovenian energy sector has raised significant privacy and data protection concerns. The collection and processing of personal data from energy consumers, as well as cybersecurity threats, pose risks that must be addressed. The legal framework governing privacy and data protection in the energy field in Slovenia is based on the GDPR, ZOEE, ZVPot-1, ZVOP-2 and others, which impose significant obligations on entities processing personal data. To mitigate these risks, exact terminology must be used to implement privacy, data protection and also cybersecurity measures and ensure compliance with the legal framework.
Keywords: cybersecurity, data protection, energy law, green and digital transformation, privacy protection
Published in DKUM: 20.02.2024; Views: 341; Downloads: 15
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7. Managing document management systems’ life cycle in relation to an organization’s maturity for digital transformationSimona Sternad Zabukovšek, Sandra Jordan, Samo Bobek, 2023, original scientific article Abstract: Document management systems (DMS) have become an important topic regarding digital transformation in organizations because they enable paperless business, speed up processes, lower business costs, and support sustainability activities in organizations. DMSs should be considered as green technology and also as technology crucial for green digital transformation. Sustainability is becoming increasingly crucial for organizations and society, and DMSs, along with paperless business, can contribute to the sustainable orientation of organizations. However, the problem with DMS implementations is that they often fail and that DMS users often use DMSs at a basic level, which means that, among other things, they still prefer to print documents rather than use electronic documents. A framework that can contribute to a better implementation and a higher level of use of DMSs, which both lead to a more green digital transformation of the organization, represents an organization's maturity. We used the Process and Enterprise Maturity Model (PEMM) to assess the organization's maturity level concerning the DMS' life cycle. Findings are presented from the research study. The research study was based on a questionnaire and collected data from DMS users. The research study showed that an organization's maturity impacts the DMS' life cycle. Organizations that manage the DMS' life cycle will better cope with digital transformation and sustainability issues related to paperless business.
Keywords: digitalization of processes, document management system (DMS), organization maturity, process maturity, life cycle, digital transformation
Published in DKUM: 16.02.2024; Views: 416; Downloads: 13
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8. 36th Bled eConference – Digital Economy and Society: The Balancing Act for Digital Innovation in Times of Instability : June 25 – 28, 2023, Bled, Slovenia, Conference Proceedings, Second Edition2023, proceedings Abstract: The Bled eConference, organised by the University of Maribor, Faculty of Organizational Sciences, has been shaping electronic interactions since 1988. The theme of the 36th conference is "Digital Economy and Society: The Balancing Act for Digital Innovation in Times of Instability". In times of instability, which include political, economic, resource, health, and environmental challenges on the one hand, and technological disruption on the other, it is critical to ensure that digital innovation continues to lead to the right and sustainable solutions that are tailored to the needs of all people, enterprises and society. It is very important to keep in mind the protection of our planet, including fauna and flora. These efforts include adopting appropriate regulatory frameworks, fostering digital literacy and skills development, promoting inclusive access to digital technologies, and addressing the ethical, social and environmental implications of digital transformation. The papers in this conference proceedings address digital transformation of enterprises, artificial intelligence and data science solutions, decision analytics for business and societal challenges, new, digital and data driven business models, digital consumer, digital education, digital health, digital ethics, restructured work and solutions for smart and sustainable cities. We continue to provide an open forum for academia, including students, industry, and policy makers where everyone can contribute to creating a better world.
Keywords: digital economy, digital society, digital transformation, digital innovation, instability, balancing
Published in DKUM: 12.12.2023; Views: 472; Downloads: 41
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9. MANAGEMENT IN THE TIME OF COVID-19 CRISISTamara Trajković, 2023, master's thesis Abstract: The outbreak of the COVID-19 pandemic in December 2019 in Wuhan, China, swiftly evolved into a global crisis affecting numerous countries worldwide. This study examines the management response of companies to the unprecedented challenges posed by the pandemic. The aim is to assess the effectiveness and adequacy of management strategies and explore changes in the implementation of management activities within the basic functions of management in changing circumstances.
The research begins with a comprehensive review of available literature to establish a theoretical foundation. Key concepts related to management, its roles, crisis situations, and risk management are examined. Eminent scientists' perspectives on crisis management, particularly in the context of the global COVID-19 pandemic, are analyzed to gain a deeper understanding of the topic. The research conducted involved a comprehensive analysis of responses provided by a diverse group of respondents, consisting of professionals from various industries. The key findings shed light on the changes in management, leadership, and business approaches adopted by companies during the pandemic.
Keywords: management, leadership, management work, crisis, COVID-19, digitalization, digital transformation.
Published in DKUM: 21.08.2023; Views: 359; Downloads: 34
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