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1.
MANAGEMENT IN THE TIME OF COVID-19 CRISIS
Tamara Trajković, 2023, master's thesis

Abstract: The outbreak of the COVID-19 pandemic in December 2019 in Wuhan, China, swiftly evolved into a global crisis affecting numerous countries worldwide. This study examines the management response of companies to the unprecedented challenges posed by the pandemic. The aim is to assess the effectiveness and adequacy of management strategies and explore changes in the implementation of management activities within the basic functions of management in changing circumstances. The research begins with a comprehensive review of available literature to establish a theoretical foundation. Key concepts related to management, its roles, crisis situations, and risk management are examined. Eminent scientists' perspectives on crisis management, particularly in the context of the global COVID-19 pandemic, are analyzed to gain a deeper understanding of the topic. The research conducted involved a comprehensive analysis of responses provided by a diverse group of respondents, consisting of professionals from various industries. The key findings shed light on the changes in management, leadership, and business approaches adopted by companies during the pandemic.
Keywords: management, leadership, management work, crisis, COVID-19, digitalization, digital transformation.
Published in DKUM: 21.08.2023; Views: 244; Downloads: 32
.pdf Full text (1,40 MB)

2.
Crisis management in a private clinic during covid-19
Evgeniia Popova, 2022, master's thesis

Abstract: Introduction: The coronavirus crisis emerged suddenly, triggering a global health crisis. And while public hospitals were coping with a huge influx of patients, and an ensuing shortage of hospital beds, private clinics were trying to survive in conditions of total work restrictions, which resulted in a lack of patients and, consequently, income. In our work, we will consider one of these clinics located in Moscow. Methods: We conducted a study in the search databases Yandex, Google Scholar, Google Books, Cobbis, Research Gate, PubMed, using the following keywords: covid, private clinic, crisis management. Those sources yielded the results which we used in writing the work. Results in Discussion: After the clinic was opened at the end of the first quarantine, it managed to enter into a state partnership programme and attract patients for testing and vaccination services against coronavirus, both for individuals and for organization employees. As a result, more than 60 percent of the patients of the clinic were employees of organizations. The recovery stage of the clinic took, according to average estimates, about six months, at which time the turnover of the clinic recovered to approximately 80 percent of the pre-crisis period. Conclusion: During the study, we found that successful crisis management is influenced by such factors as: leadership, good management, effective communication between employees, supportive atmosphere, and courage on the part of employees.
Keywords: crisis management, healthcare organizations, private clinics, Covid
Published in DKUM: 04.11.2022; Views: 587; Downloads: 64
.pdf Full text (2,36 MB)

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