OCENJEVANJE UPORABNOSTI SPLETNE APLIKACIJE WEB COMMUNICATOREmilija Stojmenova
, 2009, undergraduate thesis
Abstract: V diplomskem delu smo ocenjevali uporabnost spletne aplikacije WebCommunicator, ki se razvija v podjetju Iskratel d.o.o. Uporabnost aplikacije smo ocenjevali kvalitativno in kvantitativno. Za kvalitativno ocenjevanje uporabniške prijaznosti smo uporabili tri različne metode: vprašalnik SUMI, vprašalnik SUS in hevristično evaluacijo. Pri kvantitativnem ocenjevanju smo merili čase, ki so jih uporabniki potrebovali za izpolnjevanje določenih opravil. Na koncu smo analizirali dobljene rezultate iz vseh uporabljenih metod za ocenjevanje uporabniške prijaznosti Web Communicatorja in zatem predlagali spremembe za nepravilnosti, ki so se pojavile ob ocenjevanju. Ugotovili smo, da so bili uporabniki v splošnem zadovoljni z uporabo aplikacije in da bo po odpravi vseh najdenih nepravilnosti produkt pripravljen za tržišče.
Keywords: Ključne besede: komunikacija človek-računalnik, uporabniška prijaznost, uporabniško ocenjevanje, kvalitativno ocenjevanje, kvantitativno ocenjevanje
Published: 02.07.2009; Views: 2282; Downloads: 378
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User-centred design for multiscreen e-health applications for elderly peopleEmilija Stojmenova
, 2013, doctoral dissertation
Abstract: This work identifies the weaknesses of the conventional UCD methods and presents a conceptual model for modifying standard UCD research procedures in such a way that they will be appropriate and supportive for the design and development of multiscreen e-health applications for elderly people. The suggested model would be used for adapting selected UCD methods for the targeted population and e-health applications’ usage contexts. A multiscreen e-health application named Med-Reminder was used in order to evaluate the modifications of the UCD methods and compare the efficiency of the modified UCD methods with the efficiency of the standard UCD methods. The user-centred design efficiency scale (UCD_ES) and heuristic observation were used to compare the efficiencies of the standard and modified UCD methods and to determine which UCD methods would be more appropriate when doing research with elderly people within the e-health domain.
Keywords: User-centred design, UCD methods, elderly people, e-health, multiscreen, Med-Reminder
Published: 09.07.2013; Views: 1536; Downloads: 140
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Adapted user-centered designEmilija Stojmenova Duh
, Bojan Imperl
, Tomaž Žohar
, Dejan Dinevski
, 2012, original scientific article
Abstract: Being familiar with all the benefits of e-Health and the strategic plan for the Slovenian health sectors informatization, Telekom Slovenia and the Faculty of Medicine from the University of Maribor, along with other partners, have initiated an e-Health project. The project group is developing various e-Health services that are based on modern ICT (information and communications technology) solutions and will be available on several screens. In order to meet the users needs and expectations and, consequently, achieve the high acceptance of e-Health services, the user-centered design (UCD) approach was employed in the e-Health project. However, during the research it was found that conventional UCD methods are not completely appropriate for older adults: the target population of the e-Health services. That is why the selected UCD methods were modified and adapted for older adults. The modified UCD methods used in the research study are presented in this paper. Using the results of the adapted UCD methods, a prototype for a service named MedReminder was developed. The prototype was evaluated by a group of 12 study participants. The study participants evaluated the MedReminder service as acceptable with a good potential for a high adoption rate among its target population, i.e., older adults.
Keywords: ICT, e-Health, MedReminder, user-centered design, modification, adaptation, older adults
Published: 21.06.2017; Views: 302; Downloads: 62
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