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1.
Corporate governance of slovenian and german telecommunications companies
Natalija Pauman, 2019, master's thesis

Abstract: In the master’s thesis we researched corporate governance and the quality of corporate governance. Corporate governance and management of organizations stem from the need and the desire for the existence and development of an organization. It is necessary to establish certain kind of monitoring and controlling in organizations, which we define with the term “corporate governance”. Corporate governance is the system of regulating and controlling corporate conduct and of balancing interests of all shareholders and other stakeholders to which company has influence. The interests of directors and shareholders may be in contrast. The purpose of corporate governance is to find a way to satisfy the interest of both, the board of directors and the shareholders, and at the same time to create long-team and sustainable growth for the company. Corporate governance is extremely important for individual organizations and, consequently, for their business. Compering different organizations, their corporate governance is done in different ways. Corporate governance in developed countries and leading economies is certainly different than in smaller and less developed countries. In this case, arises a question what kind of corporate governance can be labelled as “good” or “first-class” corporate governance. In order to improve corporate governance practices, various legal regulations and other forms of binding and less binding rules, recommendations, codes and standards have been developed. Quality is extremely important for organizations, therefore several methods, methodologies and indexes for measuring the quality of corporate governance have been developed. The purpose of methods is to evaluate and compare the quality of corporate governance between individual companies and between different countries. The results can serve for developing measures to improve corporate governance practices. At the same time, findings can serve to modify and supplement existing legislation and recommendations. The corporate governance index, as a measure of the quality of corporate governance processes, can also be one of the important indicators of the company's potential in order to access to new sources of capital and to reduce the capital´s costs in comparison with other companies. The main purpose of the master's thesis is to study corporate governance and its impact on the business of Slovenian and German telecommunication companies. We make comparison between following companies: Telekom Slovenije, d.d., A1 Slovenija, d.d., Deutsche Telekom AG and Telefónica Deutschland Holding AG. The quality of corporate governance in selected companies was measured with the SEECGAN methodology and index. The methodology was designed to measure the quality of corporate governance. It ensures transparency and provides a structured overview of the main areas of corporate governance between different companies. In empirical part of master’s thesis, we found out that Telekom Slovenije, d.d. has "first-class" quality of corporate governance, A1 Slovenia, d.d. has a "good" quality of corporate governance, Deutsche Telekom AG has a "first-class" quality of corporate governance and Telefónica Deutschland Holding AG has a "good" quality of corporate governance. We found out that both countries have companies with “first-class” and “good” corporate governance. The quality of corporate governance is not related to the national origin or country of operation of the company. One of the main finding of the analysis is that there are no significant differences between the quality of corporate governance in specific areas of SEECGAN index in Slovenian and German companies.
Keywords: corporate governance, quality of corporate governance, telecommunication companies, public stock companies, SEECGAN index and methodology, measuring the quality of corporate governance
Published: 24.10.2019; Views: 314; Downloads: 44
.pdf Full text (3,15 MB)

2.
Izboljšanje procesa prodaje vozovnic v podjetju
Natalija Pauman, 2016, undergraduate thesis

Abstract: V diplomskem projektu so obravnavani poslovni procesi v podjetju in njihova prenova. Poslovni procesi so zbirka dejavnosti, ki zahtevajo eno ali več vrst vložkov in ustvarjajo rezultate, ki imajo za odjemalce neko vrednost v obliki izdelka ali storitve. Kadar želi podjetje izboljšati svoje poslovanje ali povečati konkurenčno prednost, mora prenoviti ali izboljšati poslovne procese. Prenova je temeljni ponovni premislek o poslovnem procesu in njegovo korenito preoblikovanje, z namenom doseči izboljšanje kritičnih kazalcev učinkovitosti, kot so kakovost, stroški, storitve in hitrost. Osrednji namen diplomskega projekta je predstaviti in preučiti proces prodaje vozovnic izbranega podjetja ter podati predlog izboljšanja in nadgradnje tega procesa. Danes večina podjetij prodaja svoje izdelke ne le na fizičnem trgu, ampak tudi preko spleta. Problem je, da še vedno obstaja velik del podjetij, ki tega ne omogočajo. Če bodo ta podjetja želela preživeti in ohraniti konkurenčno prednost, bodo morala to spremeniti in v svoje poslovanje vpeljati elektronsko prodajo. Podjetje, na katerega smo se osredotočili, so Slovenske železnice – Potniški promet, d. o. o., ki, za razliko od konkurenčnih podjetij, ne ponuja možnosti nakupa vozovnic preko spleta. Trenutno je možno kupiti vozovnice samo na potniški blagajni na železniški postaji ali pa na samem vlaku. Izboljšan proces bi omogočal, da se klasična prodaja vozovnic razširi tudi na spletno prodajo. Takšen način prodaje omogoča kupcem, da prihranijo veliko časa, je bolj priročno, pregledno, relativno varno in okolju prijazno. Z implementacijo spletne prodaje vozovnic bi se podjetju odprl nov prodajni kanal, ki odpira možnosti dosega novih trgov in strank ter izboljša kakovost ponudbe. Dolgoročno gledano bi to vplivalo na zadovoljstvo strank in posledično na uspešnost podjetja ter izboljšanje poslovnega rezultata.
Keywords: poslovni procesi, prenova procesov, izboljšanje, management sprememb, Slovenske železnice, prodaja vozovnic
Published: 15.11.2016; Views: 725; Downloads: 106
.pdf Full text (1,27 MB)

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