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Research on life objective structures of managers and entrepreneurs in Serbia
Zvonko Sajfert, Milan Nikolić, Dejan Djordjević, Predrag Atanasković, 2009, izvirni znanstveni članek

Opis: The purpose of the paper herein is to investigate the different life objective structures of managers and specialists in public enterprises. Owners of private enterprises - entrepreneurs were analyzed as control group. Considering the data obtained by using the random sampling method, one may come to conclusions concerning the characteristics of the observed population. The research revealed that successful private owners-entrepreneurs, being the capital holders, have different structure of life objectives comparing to both managers and specialists in public organizations. The basic idea is that this can be considered as inseparable part of economic growth in any organization which also reflects on the management as well. Since the entrepreneurs invested the private capital to realize their ideas, it is logical that they want to increase their capital. On the other hand, managers and specialists in public enterprises do not have such a great sense for capital increment. They rather share the capital preferring to be sociable (clubs sponsors, great humanitarians). The reason of such acting can be found in a fact that Serbia was influenced by socialism which further resulted in poor education of managers and specialists to change their way of thinking. Managers as well as specialists should become knowledge workers who shall exchange the knowledge.
Ključne besede: life objectives, entrepreneur, manager, specialist, successful business
Objavljeno: 22.01.2018; Ogledov: 46; Prenosov: 2
.pdf Celotno besedilo (2,14 MB)

Relation between knowledge management and turnover in Slovenian micro and small start-up organisations
Riko Novak, Vasja Roblek, Gabrijel Devetak, 2013, izvirni znanstveni članek

Opis: This article discusses the importance of knowledge management and employee turnover, using the example of selected Slovenian organisations, in particular, technology parks. The purpose of this article is to point out statistical characteristics between employee turnover and certain selected independent variables. The empirical research was conducted on a population of 667 Slovenian organisations gathered from the subjects of an innovative environment database, and a further sample of 51 chosen technology parks from the A group. By implementing multivariate regression analysis, we sought to examine whether knowledge requirements and knowledge transfer paths in these organisations have a statistically significant influence on employee turnover. The aim of this article is to present the results of empirical research that defines the development of a conceptual framework for understanding the influence of knowledge management on employee turnover. The results have shown that the importance of intellectual and social capital, intangible capital assets and their continuous measurement must be acknowledged within an organisation.
Ključne besede: employee turnover, knowledge management, organisations, employees
Objavljeno: 22.01.2018; Ogledov: 25; Prenosov: 5
.pdf Celotno besedilo (1,21 MB)

Quantitative model for economic analyses of information security investment in an enterprise information system
Rok Bojanc, Borka Jerman-Blažič, 2012, izvirni znanstveni članek

Opis: The paper presents a mathematical model for the optimal security-technology investment evaluation and decision-making processes based on the quantitative analysis of security risks and digital asset assessments in an enterprise. The model makes use of the quantitative analysis of different security measures that counteract individual risks by identifying the information system processes in an enterprise and the potential threats. The model comprises the target security levels for all identified business processes and the probability of a security accident together with the possible loss the enterprise may suffer. The selection of security technology is based on the efficiency of selected security measures. Economic metrics are applied for the efficiency assessment and comparative analysis of different protection technologies. Unlike the existing models for evaluation of the security investment, the proposed model allows direct comparison and quantitative assessment of different security measures. The model allows deep analyses and computations providing quantitative assessments of different options for investments, which translate into recommendations facilitating the selection of the best solution and the decision-making thereof. The model was tested using empirical examples with data from real business environment.
Ključne besede: modelling, security technology, economic metrics, investment, enterprise information system
Objavljeno: 22.01.2018; Ogledov: 26; Prenosov: 2
.pdf Celotno besedilo (2,18 MB)

Quality registers in professional health care educations
Annika Nordin, Torie Palm Ernsäter, Bo Bergman, 2014, izvirni znanstveni članek

Opis: Background and purpose: The use of quality registers has increased rapidly in Sweden and they are identified as beneficial for health care competitiveness. A quality register is a structured gathering of patient information, to improve health care. However, the introduction of quality registers in health care organisations presupposes that employees know how to use them in quality improvement. Disconnections, or knowledge gaps, concerning quality registers hamper the possibilities to take advantage of them. Taking departure in professional health care educations, the purpose with the paper is to identify and explore knowledge gaps concerning quality registers. A second purpose is to propose actions to bridge the gaps. Methodology/Approach: In 2012 50 semi-structured telephone interviews were completed and the material analysed in the search for knowledge gaps. Results: Five knowledge gaps were found. Some professional health care educations teach improvement knowledge, but they have difficulties integrating quality registers as a resource in teaching. Quality registers do not sufficiently cooperate with professional health care educations and county councils do not generally include learning of quality registers in clinical placements/practicums. Conclusion: Professional health care educations need forums where they can collaborate with others to jointly explore how learning of quality registers can be integrated. There are promising approaches.
Ključne besede: quality registers, quality improvement, health care
Objavljeno: 22.01.2018; Ogledov: 38; Prenosov: 1
.pdf Celotno besedilo (323,30 KB)

Quality evaluation information support in higher education
Tatjana Kovač, 2015, izvirni znanstveni članek

Opis: Background and Purpose: The objective of this research was to develop a proposal of the evaluation information support in higher education that encompasses the Quality Assessor’s and Quality Analyst’s work support. Furthermore, the proposal also includes the fields evaluated in the processes of external evaluation of the higher education institutes by the Slovenian National Agency for Quality Assurance in Higher Education (hereinafter referred to as »NAKVIS«). Methodology: The method called the “Multi-Attribute Utility Theory” (hereinafter referred to as “MAUT”) and MS Excel were used for the work support of the Quality Assessors, while the expert modelling in the Decision Expert programme (hereinafter referred to as “Dexi programme”) was used for the work support of the Quality Analysts. Results: The identified criteria allow a uniform evaluation, regardless of the Assessor. The MS Excel template with automatic calculation was made as the technical support for an evaluator and the expert model in Dexi programme was designed for a Quality Analyst. Conclusion: The model of the Higher Education Institute quality evaluation, as presented in this article, can provide a comprehensive and transparent consideration of quality at the Faculty, and, in particular, facilitate the evaluation process due to its information and technical support.
Ključne besede: quality in higher education, quality evaluation, quality evaluation information support, expert modelling
Objavljeno: 22.01.2018; Ogledov: 21; Prenosov: 1
.pdf Celotno besedilo (711,02 KB)

Providing the success of Six Sigma by proper project identification and selection
Dušan Gošnik, Andrej Bertoncelj, 2010, izvirni znanstveni članek

Opis: Results of Six Sigma projects are related to company performance. Successful Six Sigma projects increase customer satisfaction and have many other positive effects on organisations. Success of Six Sigma projects is related to key management decision about how to identify potential projects and which projects to select for final implementation. This research is oriented toward the study of tools used in the phase of Six Sigma project identification and criteria used in the phase of Six Sigma project selection. The purpose of this research is to compare results from manufacturing sector in Slovenia and the UK. Results of this study indicate that management within the organisations tend to identify potential Six Sigma projects with the use of different tools, such as: brainstorming (Slovenia and UK.), followed by Critical To Quality tree (UK.), and interviews and customer visits (Slovenia). Further, the results show that the final decision about Six Sigma projects selection in the UK and Slovenia include different criteria, such as: customer benefit (Slovenia and UK), finance impact (UK) and connection to business strategy (Slovenia). Many companies in the UK as well in Slovenia combine the use of tools and balanced selection criteria at the same time.
Ključne besede: Six Sigma, tools, criteria, identification, selection, project, management, Slovenia, United Kingdom
Objavljeno: 18.01.2018; Ogledov: 85; Prenosov: 9
.pdf Celotno besedilo (364,20 KB)

Psychosocial factors in the development of low back pain among professional drivers
Friderika Kresal, Tine Bertoncel, Maja Meško, 2017, izvirni znanstveni članek

Opis: Background and purpose: Professional drivers as a group are exposed to high risk of developing low back pain due to ergonomic factors and work conditions. The purpose of the study was to examine to what extent the low back pain occurs among Slovene professional drivers as a result of the development of various psychosocial factors. Methodology: The study involved 275 respondents (professional bus drivers, car/van drivers, international truck/ lorry drivers, and ambulance car drivers). Hypotheses were tested using multivariate statistical method (regression analysis) and analysis of variance. Data were collected by structured questionnaire comprised of three parts: socio-demographic data, basic psychosocial factors causing low back pain, and incidence, duration and severity of low back pain as a result of psychosocial risk factors, was implemented. Results: The results of quantitative survey suggest that low back pain is mostly caused by lifting and carrying heavy loads, inadequate working conditions, poor physical fitness, regular nights out, shift work, and stress. Only the impact of gender on low back pain distress among professional drivers was confirmed, predominantly among bus drivers and lorry drivers on international routes. Low back pain occurrence was less common, albeit not statistically significant, among professional drivers of vans and passenger cars. Conclusion: Our study suggests that psychosocial factors are also important cause for the development of low back pain among professional drivers and can limit the quality of their social and professional lives.
Ključne besede: low back pain, psychosocial factors, professional drivers, prevention, Slovenia
Objavljeno: 18.01.2018; Ogledov: 81; Prenosov: 2
.pdf Celotno besedilo (629,96 KB)

Production control of a polymerization plant based on production performance indicators
Dejan Gradišar, Sebastjan Zorzut, Vladimir Jovan, 2008, izvirni znanstveni članek

Opis: The specifics of process manufacturing have a great influence on production management. The focus of process-production control is to maintain stable and cost-effective production within given constraints. The synthesis of production-control structures is thus recognized as one of the most important design problems in process-production management. This article proposes a closed-loop control structure with the utilization of production-performance indicators (pPIs) as a possible solution to this problem. Suggested concept takes into account also economic issues of production. pPIs represent the translation of operating objectives, such as the minimization of production costs, to a reduced set of control variables that can then be used in a feedback control. The idea of production-feedback control using production pPIs as controlled variables was implemented on a procedural model of a production process for a polymerization plant. Preliminary results demonstrate the usefulness of the proposed methodology. At the implementation stage we must be aware that appropriate IT system has to be available which ensures needed online production data.
Ključne besede: production management, production control, production performance indicators, model-based control
Objavljeno: 10.01.2018; Ogledov: 77; Prenosov: 1
.pdf Celotno besedilo (963,78 KB)

Predictors of users' satisfaction with E-payment system
Adeyinka Tella, Abdulmumin Isah, 2015, izvirni znanstveni članek

Opis: Background and Purpose: Many organisations are using the e-payment system; however, its effectiveness has not been determined particularly in the Nigeria context. The University of Ilorin as educational organisation started using e-payment system in 2010 and up till now there has been limited or no study conducted to examine whether or not workers are satisfied with the new payment system together with other related ones they are familiar with. It is in the light of this that this study examined users’ satisfaction with the e-payment system at the University of Ilorin, Nigeria. Design/Methodology/Approach: A sample of 260 academic and non-academic staff was taken from six out 12 faculties that made up the university. Using a survey research approach data was collected with a modified questionnaire. Five research questions were developed to guide the study. Results: The results revealed that, respondents (93.5%) were adequately satisfied, satisfied and moderately satisfied, while, only (6.5%) of the respondents were less satisfied and dissatisfied. Perceived speed was identified as the characteristics users mostly satisfied with, followed by system security, traceability, and convenience. Moreover, there is significant correlation among the entire e-payment characteristics/factors (perceived speed, security, anonymity, traceability, perceived ease of payment, and convenience); and that all the six factors jointly predict users’ satisfaction with the e-payment system. In order of magnitude of the prediction/contribution to e-payment, users’ satisfaction, perceived speed made the most significant prediction/contribution. Conclusion: Based on the findings, the study concluded a considerable percentage of the respondents (93.5%) are satisfied with the e-payment system at the University of Ilorin, Nigeria. In lieu of this therefore, there is need to improve the e-payment system so that all and sundry could be satisfied.
Ključne besede: users' satisfaction, e-commerce, electronic payment system (EPS), salary, University of Ilorin
Objavljeno: 10.01.2018; Ogledov: 77; Prenosov: 6
.pdf Celotno besedilo (548,21 KB)

Practical applications of quality tools in Polish manufacturing companies
Beata Starzyńska, 2014, izvirni znanstveni članek

Opis: Background and Purpose: Modern companies have found themselves in a situation where the ability for the dynamic adaptation to the changing market conditions is a key competitive advantage. Therefore they are continually searching for intensive ways of improvement of their processes and products. The basis for the implementation of such strategy is the efficient use of information resources. In quality management, appropriate tools and techniques equip decision-makers with information, necessary to take: correction, corrective, preventive, and finally – improvement actions. Design/Methodology/Approach: The paper presents the results of the survey, conducted on a representative sample of manufacturing companies in Great Poland (region of Poland). The main goal of the survey was to ascertain, from the quality assurance perspective, what kind of problems, at which stage of production process are the most frequent and what kind of quality tools and techniques are used by practitioners for their solutions. Furthermore, the respondents evaluated the importance of appearing problems as well as the effectiveness of used tools. Results: The results of the survey show that quality tools are most frequently implemented at the manufacturing phase of the production process, then at the production set-up stage and measurement phase. On the manufacturing phase example it was shown, which of the tools included in the survey, are effectively used for problem solutions, concerning the process inputs, process performance and management of the processes. Conclusion: The obtained results allow contradicting the thesis spreading quality tools universality. In the context of production process stages, some of them are oriented towards selected phases and, such as, may be effectively used by practitioners.
Objavljeno: 10.01.2018; Ogledov: 70; Prenosov: 6
.pdf Celotno besedilo (700,50 KB)

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