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31.
Contingency factors influencing implementation of physical asset management practices
Damjan Maletič, Matjaž Maletič, Basim Al-Najjar, Katerina Gotzamani, Maria Gianni, Kalinowski, Boštjan Gomišček, 2017, izvirni znanstveni članek

Opis: Purpose: The purpose of this empirical study is to examine the role of two contingency factors, i.e. uncertainty and competitiveness in relation to physical asset management (PAM) practices as well as to maintenance key performance indicators. The research is based on a premise that PAM, which was defined by risk management practices, performance assessment practices, life cycle management practices, and policy & strategy practices, has become an indispensable element of strategic thinking of asset owners as well as maintenance and asset managers. The purpose of this study is to advance the understanding of how organizations that face high or low level of uncertainty and competitiveness respond in terms of PAM deployment. Methodology/Approach: This study employed a data set based on a large-scale survey among organizations in six European countries (i.e. Slovenia, Poland, Greece, Sweden, Turkey and Slovakia). Data were collected from 138 organizations located in the above-mentioned countries to conduct the study. Findings: The results show that organizations that are faced with high level of uncertainty and competitiveness are more engaged in the deployment of PAM practices. Moreover, results show that when organizations are facing high levels of competitiveness they are using KPIs to a greater extent than organizations under low levels of competitiveness. Originality/value: From a theoretical perspective, this study contributes to the contingency theory by providing empirical evidence whether a context-dependent approach to PAM is needed. The findings also provide insights for managers on how to respond to the competitive pressure as well as how to customize PAM practices in order to adapt to the changes in dynamic organizational environment.
Ključne besede: physical asset management, maintenance, uncertainty, competitiveness
Objavljeno: 06.04.2017; Ogledov: 204; Prenosov: 1
.pdf Polno besedilo (675,00 KB)

32.
Analysis of expatriation process in a Slovenian company
Rok Pintar, Jorge Tiago Martins, Mojca Bernik, 2017, izvirni znanstveni članek

Opis: Background and Purpose: The multinational companies require different approach of human resource management to achieve their goals. The reason is in employees who are working abroad, so-called expatriates. The purpose of the research is to investigate perceptions and experience of the expatriates working in one of the Slovenian multinational company. Design/Methodology/Approach: The online survey was performed among all expatriates working for the pharmaceutical company. The questionnaire was randomly sent and delivered in an electronic form, structured in an online program named 1ka (https://www.1ka.si). A total of all 12 questionnaires were completed fully and properly. Results: Results indicate that there are several reasons that expatriates went to work abroad, but none of them did not completely fulfilled the expectations of the expatriates. There are no differences between those expatriates who are working abroad up to 12 months and those who are working more than 12 months in their fulfilment of expectations working abroad for this company. Conclusion: Based on the findings, the study shows the expatriates importance factors for their contribution of working abroad for the company and fulfilment of their expectations. The results are useful for the employees that will be in the future involved in the expatriation process in this company.
Ključne besede: expatriation, international career, knowledge transfer, international HRM
Objavljeno: 06.04.2017; Ogledov: 128; Prenosov: 0
.pdf Polno besedilo (450,07 KB)

33.
Web application for hierarchical organizational structure optimization
Davorin Kofjač, Blaž Bavec, Andrej Škraba, 2015, izvirni znanstveni članek

Opis: Background and Purpose: In a complex strictly hierarchical organizational structure, undesired oscillations may occur, which have not yet been adequately addressed. Therefore, parameter values, which define fluctuations and transitions from one state to another, need to be optimized to prevent oscillations and to keep parameter values between lower and upper bounds. The objective was to develop a simulation model of hierarchical organizational structure as a web application to help in solving the aforementioned problem. Design/Methodology/Approach: The hierarchical structure was modeled according to the principles of System Dynamics. The problem of the undesired oscillatory behavior was addressed with deterministic finite automata, while the flow parameter values were optimized with genetic algorithms. These principles were implemented as a web application with JavaScript/ECMAScript. Results: Genetic algorithms were tested against well-known instances of problems for which the optimal analytical values were found. Deterministic finite automata was verified and validated via a three-state hierarchical organizational model, successfully preventing the oscillatory behavior of the structure. Conclusion: The results indicate that the hierarchical organizational model, genetic algorithms and deterministic finite automata have been successfully implemented with JavaScript as a web application that can be used on mobile devices. The objective of the paper was to optimize the flow parameter values in the hierarchical organizational model with genetic algorithms and finite automata. The web application was successfully used on a three-state hierarchical organizational structure, where the optimal flow parameter values were determined and undesired oscillatory behavior was prevented. Therefore, we have provided a decision support system for determination of quality restructuring strategies.
Ključne besede: hierarchical organizational structure, genetic algorithms, deterministic finite automata, system dynamics, optimization, human resources
Objavljeno: 04.04.2017; Ogledov: 143; Prenosov: 1
.pdf Polno besedilo (1,19 MB)

34.
User experience with security elements in internet and mobile banking
Aleksandra Svilar, Jože Zupančič, 2016, izvirni znanstveni članek

Opis: Background/Purpose: Maintaining a balance between security and a positive user experience in mobile and Internet banking is becoming increasingly difficult for the providers of banking services. The goal of our research is to analyse user opinions about the current situation: how users perceive security and how the authentication methods they are using affect user experience. Methodology: Data were collected using an online survey among the users of 15 banks operating in Slovenia, and statistical methods were applied to analyse them. Results of the users’ study were evaluated and commented by a limited number of interviewed banking security experts. Results: The results indicate that the use of mobile banking in Slovenia is relatively low, as only 30 percent of respondents use mobile banking along with Internet banking. Slovenian users perceive security to be the most important factor in mobile and online banking, closely followed by reliability. We also verified whether the users knew which authentication methods they were using: 69% of respondents selected the correct authentication method. The opinion of 88% of respondents was that authentication methods do not limit them when using mobile and Internet banking. Results of the study of user’s opinions did not surprise the experts, although experts’ views about the balance between security and usability diverged considerably. Conclusion: Our results indicate that, in Slovenia, users of the Internet and mobile banking services regard security to be the most important element in mobile or Internet banking and find user experience less important while they absolutely do want products that are easy to use.
Ključne besede: internet banking, mobile banking, security, user experience
Objavljeno: 04.04.2017; Ogledov: 150; Prenosov: 3
.pdf Polno besedilo (637,90 KB)

35.
The relationship between sustainability-oriented innovation practices and organizational performance
Matjaž Maletič, Damjan Maletič, Jens Dahlgaard, Su Mi Dahlgaard-Park, Boštjan Gomišček, 2014, izvirni znanstveni članek

Opis: Background and Purpose: The purpose of this paper is to empirically analyse the effects of sustainability-oriented innovation practices on the overall organizational performance. Further, this paper also aims to advance understanding of the measurement of corporate sustainability practices with the focus on innovation dimensions. Design/Methodology/Approach: The study uses data obtained from a survey of 116 organizations encompassing both the manufacturing and service industries in Slovenia. Descriptive statistics were used in order to determine the level of sustainability-oriented innovation practices deployment. Exploratory factor analysis was applied to extract the underlying factors and to provide a basis for assessing their reliability and validity. In addition, regression analysis was used to quantify the effect of sustainability practices on the organizational performance. Results: Data analysis result showed that sustainability-oriented innovation practices are significantly associated with organizational performance. Therefore, empirical evidence from this research confirmed the premise that building innovation competencies and integrating innovation activities in organization’s processes lead to performance benefits. This contributes to the debate about the potential for organizations to be sustainable and competitive. Conclusion: The presented research on corporate sustainability provides important theoretical and practical insights on which the deployment of sustainability-oriented innovation practices are conducive to fostering a broader set of performance benefits. As such, managers should increase organizations’ capacity for innovation which can be beneficial in terms of performance implications and achieving sustainability goals
Ključne besede: corporate sustainability, sustainability-oriented innovation, empirical study
Objavljeno: 04.04.2017; Ogledov: 116; Prenosov: 2
.pdf Polno besedilo (292,16 KB)

36.
The impact of demographic changes on the organization of emergency medical services
Tatjana Kitić Jaklič, Jure Kovač, 2015, izvirni znanstveni članek

Opis: Background and Purpose: The modern environment requires that organizations (profit and non-profit) continually harmonize their organizational models with changes in their respective environments and with their own visions and strategies for further development. The organizational structure of Emergency Medical Services (hereinafter EMS) is currently a very topical issue in Slovenia, given that a project to establish a new organization of EMS is currently underway at the national level. By examining the case of one region in Slovenia, this article presents an analysis of factors that impact on the number and types of EMS activities and depicts a forecast of future trends for the requirement of EMS. The analysis presents the initial phase of a strategic planning process for the mentioned activity and consequently, a starting point for the formation of an organizational EMS model. Methodology: This article presents an analysis of factors that impact on the formulation of an EMS model on the basis of research carried out for one geographical region of Slovenia. For the previous period, data was collected from 2002 to 2014. The software tool used for the analysis was STATA 13.0. For the purpose of forecasting a five-year period trend we used statistical package RStudio and Hyndman’s Forecast package given that this package contains algorithms for forecasting univariate time series including exponential smoothing using automated spatial models and ARIMA modelling. Results: The research has confirmed a correlation between social/environmental factors and the rate of increase in the demand for EMS. A population’s age structure has been identified as the key social factor that increases the need for EMS. On the basis of this finding, this article presents a model for forecasting growth trends in the scope of EMS activities. Conclusion: The research study has identified some important elements that are imperative to take into consideration when formulating an EMS network at the prehospital level. Population ageing has emerged as a key social factor. In the accordance with forecasted trends, an increase in the burden placed on EMS activities may also be anticipated in the future.
Ključne besede: strategic planning, foresight, trends, emergency medical services, Slovenia
Objavljeno: 04.04.2017; Ogledov: 126; Prenosov: 2
.pdf Polno besedilo (1,13 MB)

37.
Students' perception of HR competencies
Vesna Novak, Anja Žnidaršič, Polona Šprajc, 2015, izvirni znanstveni članek

Opis: Background and purpose: Human resource professionalism receives considerable attention in terms of the competence of individual. In this article, we want to bridge the existing competencies of students and the perceived competencies that they assume will be developed and obtained during their studies. The purpose of our paper is a) to present competencies in general, b) to determine the meaning of the development of competencies in the field of higher education, and c) to present the role of competencies in human resource management. The aim of this paper is to examine the human resource competencies among students, and their judgments regarding the competencies they have already received during their studies. Methodology: The questionnaire was distributed to full-time students of the Faculty of Organizational Science, University of Maribor, in such a way that both genders, both undergraduate and graduate studies, and all years of study were represented. We have measured students’ opinions concerning their current and future perceptions about professional competencies in the HR field. Results: Based on the self-assessment of fifteen HR competencies, we used hierarchical clustering performed with Ward's method and standardized variables and got two clusters. A t-test was used according to low or high levels of students’ current competencies. The positive association between satisfaction with study programme and student's opinion on development of competencies during their studies was confirmed with one-tailed Pearson correlation coefficient. Conclusion: The majority of students believe that they possess significant HR competencies. They have expressed a need for further education and training in that field. The students have assessed that the study programme allows them to acquire and develop the competencies for a successful task performance of the HR professional.
Ključne besede: human resources, new trends, social networks
Objavljeno: 04.04.2017; Ogledov: 120; Prenosov: 3
.pdf Polno besedilo (902,07 KB)

38.
Strategic management in development of youth and women entrepreneurship
Ivan Todorović, Stefan Komazec, Miloš Jevtić, Vladimir Obradović, Miha Marič, 2016, izvirni znanstveni članek

Opis: Background and Purpose: Volume and sophistication of scientific research related to different aspects of entrepreneurship have significantly increased in recent years. Many authors point out the positive influence that development of micro, small and medium enterprises and entrepreneurship has on economic growth and job creation. According to various researchers, youth entrepreneurship and women entrepreneurship are two very important elements of this global phenomenon. The purpose of this paper is to provide the analysis of strategic framework for the support to the development of youth and women entrepreneurship in Serbia. Design/Methodology/Approach: Situational analysis of youth and women employment and examination of official Government strategic documents related to strategic framework for the support to the development of youth and women entrepreneurship in Serbia will be conducted. Results: Concrete activities have to be performed by different stakeholders, mostly non-government organizations. The activity stakeholders are on the bottom of the institutional framework, which provides the support to MSME (Micro, Small and Medium Enterprises) sector that will execute the operations in accordance with the defined strategic framework. Conclusion: Youth-run enterprises provide numerous benefits for society; they reduce youth unemployment and help young people prepare for their future. Female entrepreneurs also have strong economic and social impact.
Ključne besede: entrepreneurship, MSME sector, strategy, strategic management
Objavljeno: 04.04.2017; Ogledov: 127; Prenosov: 0
.pdf Polno besedilo (1,15 MB)

39.
Social CRM adoption and its impact on performance outcomes
Marjeta Marolt, Andreja Pucihar, Hans Dieter Zimmermann, 2015, izvirni znanstveni članek

Opis: Background and Purpose: Social customer relationship management (social CRM) is an emerging concept that integrates traditional CRM and social media in order to provide benefits for organizations and customers. Despite the benefits that social CRM can bring, many organizations are still at the early stage of adoption. To move beyond social marketing and to exploit opportunities offered by sales and customer service, organizations need to be aware of factors that drive social CRM adoption and different implications of social CRM adoption for performance outcomes. This paper aims to provide a review of scholarly literature on social CRM adoption with the focus on factors and performance outcomes. Design/Methodology/Approach: To provide a comprehensive view of social CRM adoption and its impact on performance outcomes, the publications of interest include scholarly journal papers from information systems and marketing disciplines and conference proceedings. Selected publications were reviewed, and findings classified into three categories: the extent of social CRM adoption, the factors influencing CRM adoption, and the impact of social CRM on performance outcomes. Results: It appears that several issues regarding social CRM adoption and its implications for performance outcomes as well as the actual use of social media in the context of CRM need additional empirical support. Conclusion: Our observations have confirmed that many researchers proposed social CRM models based on existing theories and concepts of traditional CRM. Nevertheless, some specifics of social media implications on CRM have been overlooked. The researchers therefore suggest further adjustment/extension of their models.
Ključne besede: social CRM, extent of adoption, factors
Objavljeno: 04.04.2017; Ogledov: 99; Prenosov: 0
.pdf Polno besedilo (734,44 KB)

40.
Organizational flexibility, employee security and organizational efficiency
Tatjana Kozjek, Marko Ferjan, 2015, izvirni znanstveni članek

Opis: Background: Literature defines different types of flexibility and security with regard to work. Regardless of which type of flexibility or security is discussed, the consequences for individuals, organizations or employers and society are significant. Purpose: The purpose of the research was to compare and analyse the correlation between the different types of flexibility and security in work and organizational efficiency. Methodology: Data was gathered using the Computer-Assisted Web Interview (CAWI) method. A link to an online questionnaire was e-mailed to randomly selected organisations across all economic sectors in Slovenia that had a published e-mail address, either in business directories or on a company website. We asked them to forward our e-mail to their employees. The correlation between different variables was used for data analysis. Results: The results of our research show that there is a low positive level of correlation between different types of flexibility and security in the context of work and also between different types of flexibility in work and organizational efficiency. The correlation between different types of security in work and organizational efficiency is positive and medium strong. Conclusion: It is recommended that the legislators be aware of the importance of their correlation with organizational efficiency when preparing legislative amendments regarding introduction of the flexibility and security in the field of work.
Ključne besede: flexibility, flexible employment contratcs, employee income security, Slovenia
Objavljeno: 04.04.2017; Ogledov: 57; Prenosov: 3
.pdf Polno besedilo (1,04 MB)

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