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1.
The impact of information systems on project success in a hybrid work environment: evidence from the world's largest consulting firm
Marko Samardzic, Teodora Vuckovic, Danijela Ciric Lalic, Iztok Palčič, Uglješa Marjanović, 2025, izvirni znanstveni članek

Opis: This study investigated the impact of information systems (IS) success on Project Success (PS) within hybrid and remote work environments, drawing empirical evidence from the world's largest consulting firm. By integrating the DeLone and McLean IS success model with established PS frameworks, the research examined how IS components—system quality, user satisfaction, and use/ intent to use—influence key PS dimensions: project management success, impact on the team, impact on the customer, and project investment success. Data from 198 employees were analyzed using structural equation modeling, confirming all hypothesized relationships. Results revealed that IS net benefits significantly enhance PS across all dimensions, while system quality and user satisfaction further drive IS effectiveness. The study underscores the critical role of robust digital infrastructure in optimizing project outcomes, offering theoretical insights and practical recommendations for organizations navigating hybrid work models. Limitations and future research directions are also discussed.
Ključne besede: hybrid work environment, DeLone and McLean model, structural equation modeling, remote work, digital transformation, system quality, user satisfaction, net benefits, project management
Objavljeno v DKUM: 03.11.2025; Ogledov: 0; Prenosov: 5
.pdf Celotno besedilo (828,79 KB)
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2.
The impact of usability and reliability on ChatGPT satisfaction among gen Z and gen Y
Mirjana Pejić Bach, Mirko Palić, Vanja Šimićević, 2025, izvirni znanstveni članek

Opis: Background/Purpose: ChatGPT’s rapid diffusion has transformed large-language-model (LLM) technology from a specialist tool into a mainstream companion for study and work. However, empirical evidence on what drives user satisfaction outside medical settings remains scarce. Focusing on future business and management professionals in Croatia, this study examines how perceived ease of use and perceived reliability shape satisfaction with ChatGPT and whether those effects differ between Generation Z (18–25 years) and Generation Y (26–35 years). Methodology: An online survey administered in August 2024 yielded 357 valid responses. The measurement model met rigorous reliability and validity criteria (CFI = 0.96, SRMR = 0.04). Results: Structural-equation modelling showed that, in the pooled sample, ease of use (β = 0.42) and reliability (β = 0.46) jointly explained 72 % of satisfaction. Multi-group analysis revealed a generational split: both predictors were significant for Gen Z. However, only reliability remained significant for Gen Y. Gaussian graphical models corroborated these findings, indicating a densely interconnected attitude network for younger users and a reliability-centred network for older users. Conclusion: The study extends technology-acceptance research to the management domain, underscores the moderating role of generation and illustrates the value of combining SEM with network analytics. Insights inform designers and educators aiming to foster informed, responsible and gratifying engagement with generative AI.
Ključne besede: artificial intelligence, large language models (LLM), marketing, user satisfaction, Croatia, ChatGPT
Objavljeno v DKUM: 04.09.2025; Ogledov: 0; Prenosov: 0
.pdf Celotno besedilo (1,06 MB)
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3.
Strategic role of maintenance in logistics of tomorrow
Mladen Jakovčić, Bojan Rosi, 2008, izvirni znanstveni članek

Opis: Despite the fact that maintenance of array of machinery and equipment is often considered as one of the backup processes or operative functions, its reliable and safe performance is extremely important for every day-to-day routine work, especially operations related to logistics. The latter is interdisciplinary professional and scientific activity which combines variety of operations and subsystems, including the maintenance, which is the subject of research in this paper. It is important to bear in mind that any object invented or fabricated by man needs maintenance. It is simply impossible to discuss comprehensive and quality logistics without considering the function of maintenance, i.e. providing reliable function of logistic machinery and equipment that is overall equipment effectiveness.
Ključne besede: logistics, maintenance, strategy, requirements specification, quality, user satisfaction, overall equipment effectiveness
Objavljeno v DKUM: 05.06.2012; Ogledov: 2139; Prenosov: 54
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