1. Attractiveness of collaborative platforms for sustainable e-learning in business studiesSimona Sternad Zabukovšek, Zdenko Deželak, Silvia Parusheva, Samo Bobek, 2022, izvirni znanstveni članek Opis: E-learning platforms have become more and more complex. Their functionality included in learning management systems is extended with collaborative platforms, which allow better communication, group collaboration, and face-to-face lectures. Universities are facing the challenge of advanced use of these platforms to fulfil sustainable learning goals. Better usability and attractiveness became essential in successful e-learning platforms, especially due to the more intensive interactivity expected from students. In the study, we researched the user experience of students who have used Moodle, Microsoft Teams, and Google Meet. User experience is, in most cases, connected with a person’s perception, person’s feelings, and satisfaction with the platform used. Data were collected using a standard UEQ questionnaire. With this research, we examined whether user experience factors: perceived efficiency, perceived perspicuity, perceived dependability, perceived stimulation, and perceived novelty affect perceived attractiveness, which is an important factor in the sustainability of e-learning tools. The collected data were processed using SmartPLS. The research study showed that all studied factors have a statistically significant impact on perceived attractiveness. Factor perceived stimulation has the strongest statistically significant impact on the perceived attractiveness of e-learning platforms, followed by perceived efficiency, perceived perspicuity, perceived novelty, and perceived dependability. Ključne besede: e-learning platform, collaboration platform, usability, user experience Objavljeno v DKUM: 09.07.2024; Ogledov: 116; Prenosov: 9 Celotno besedilo (969,15 KB) Gradivo ima več datotek! Več... |
2. Analysis and evaluation of user experience in mobile applications with modern interaction methods : magistrsko deloKatja Frančič, 2024, magistrsko delo Opis: Mobile devices, seamlessly weaving artificial intelligence into their applications, have become indispensable for millions of people in their daily lives. In our master’s thesis, we explored methods for evaluating user experience, focusing on those suitable for modern mobile applications. In the applied phase, participants evaluated three mobile apps using distinct questionnaires. This affirmed the positive correlation between user interface simplicity and enhanced UX, alongside modern interaction methods fostering increased user loyalty. Our findings confirm that post-task questionnaires offer deeper insights into UX, with users showing a preference for completing them. While gender may influence user experience, it's not the sole determinant. Ključne besede: user experience, mobile application, modern interaction methods Objavljeno v DKUM: 01.07.2024; Ogledov: 159; Prenosov: 50 Celotno besedilo (5,40 MB) |
3. User Experience and Interface Design for a Digital Platform to Support Pet Adoption From Animal Shelters and Animal Rescue Organisations in Europe : magistrsko deloŠpela Bricman, 2023, magistrsko delo Opis: This thesis used design thinking to create a user-friendly digital platform named PetScout for adopting animals from European shelters and rescue groups. We conducted user interviews and an online survey and designed personas, empathy maps, and scenarios to understand user needs. As part of the design process, we defined the platform’s requirements and developed the information architecture. We identified two viable solutions for the project based on research findings: a web-based and a mobile-based solution. To visualize these ideas effectively, we developed prototypes at two different fidelities – low and high fidelity. The prototypes were tested in usability testing using the thinking-aloud method, which measured effectiveness, efficiency, and satisfaction. The usability testing results showed that our platform is visually appealing, user-friendly, intuitive, and easy to use. A vital finding was the platform’s effectiveness, as high-fidelity prototypes achieved a task completion rate of 100%. Moreover, the concept proved highly efficient since participants, on average, needed 166 seconds to finish vital tasks. Additionally, the SUS score of 97, supported by the positive qualitative user feedback, signifies outstanding user satisfaction and a high level of usability. Finally, this study highlights the importance of knowing and understanding user needs in design, and it provides recommendations to improve usability and potentially increase the number of successful adoptions on similar platforms. Ključne besede: user experience design, user interface design, design thinking, user research, usability testing Objavljeno v DKUM: 13.10.2023; Ogledov: 505; Prenosov: 36 Celotno besedilo (7,91 MB) |
4. Intelligent user interfaces and their evaluation: a systematic mapping studySaša Brdnik, Tjaša Heričko, Boštjan Šumak, 2022, izvirni znanstveni članek Opis: Intelligent user interfaces (IUI) are driven by the goal of improvement in human–computer interaction (HCI), mainly improving user interfaces’ user experience (UX) or usability with the help of artificial intelligence. The main goal of this study is to find, assess, and synthesize existing state-of-the-art work in the field of IUI with an additional focus on the evaluation of IUI. This study analyzed 211 studies published in the field between 2012 and 2022. Studies are most frequently tied to HCI and SE domains. Definitions of IUI were observed, showing that adaptation, representation, and intelligence are key characteristics associated with IUIs, whereas adaptation, reasoning, and representation are the most commonly used verbs in their description. Evaluation of IUI is mainly conducted with experiments and questionnaires, though usability and UX are not considered together in evaluations. Most evaluations (81% of studies) reported partial or complete improvement in usability or UX. A shortage of evaluation tools, methods, and metrics, tailored for IUI, is noticed. Most often, empirical data collection methods and data sources in IUI evaluation studies are experiment, prototype development, and questionnaire. Ključne besede: intelligent user interfaces, IUI, usability, user experience, evaluation Objavljeno v DKUM: 01.08.2023; Ogledov: 570; Prenosov: 56 Celotno besedilo (4,53 MB) Gradivo ima več datotek! Več... |
5. Analysis of two diverse nursing records applications : mixed methods approachMarija Milavec Kapun, Vladislav Rajkovič, Uroš Rajkovič, 2022, izvirni znanstveni članek Opis: Introduction: Poor adoption of electronic health records among healthcare workers can diminish their impact. Healthcare informatics solutions development should diligently acknowledge end-user needs.This study compares a user experience and perceived quality of the nursing process integration in two different applications for electronic documentation of the nursing care plan. Both applications were designed and tested in Slovenia.
Methods: In the first phase, final year undergraduate nursing students were recruited (n=73) and randomly assigned into two groups. Each group used one of the applications for a duration of five hours. A survey among students was conducted. In the second phase, additional students were recruited (n=40) and invited to participate in qualitative analysis of the unfavourably rated application.
Results: The modern, visually improved application was favourably rated by students in terms of all aspects of application usability. However, students reported a significant number of inadequacies regarding the nursing process methodology integration. On the contrary, the students using the poorly rated and visually outdated application reported no such concerns. Qualitative analysis of student reflections identified additional positive features of software design that were not detected in survey results analysis.
Conclusion: This study showed that a user-centred approach can be used to compare diverse electronic solutions. Detected discrepancies in findings using qualitative and quantitative analysis show the importance of integrating diverse research approaches for adequate evaluation of software solutions. Furthermore, this study design promotes empowerment of healthcare workers to participate in the development and critical evaluations of software solutions. Ključne besede: nursing process, information technology, documentation, user experience, quantitative/ qualitative approach Objavljeno v DKUM: 12.07.2023; Ogledov: 494; Prenosov: 42 Celotno besedilo (484,28 KB) Gradivo ima več datotek! Več... |
6. User Experience of Croatian National & Nature Parks’ Website – A Comparison : a comparisonMihaela Franjić, 2022, magistrsko delo Opis: We are not saying that tourism is a dynamic area for no reason, as the COVID–19 pandemic has shown us. Tourism is influenced by many external factors, and one of them is the development of digital technology, which must be monitored in parallel. We are currently in a historical period that is characterized by the fact that without the Internet there is no expansion into other markets. Digital technology covers all pores and activities of modern society, enables new ways for sales, development, distribution in the tourist market, which is full of opportunities and obstacles. Websites have evolved largely because they help, especially small and medium–sized organizations reduce costs, time, and help them market and present themselves to users.
In this paper, we will deal with Croatian national and natural parks, which are a national treasure of exceptional importance for Croatian tourism, and which annually attract around 3.5 million tourists. For the first time, in 2017, the parks of Croatia integrated all the parks on one website through the PARCS project, as a basis for better informing users and promoting the parks as a brand on the tourist market. Precisely for this reason, we are interested in how users view the website www.parkovihrvatske.hr, since the appearance of the site has not been renewed since 2017. It is extremely important to know the opinion of potential users, because more than half of the time they plan and book their trip via the Internet with the help of a computer. This is one more reason to check the current situation and opinion of foreign and domestic citizens. The research enabled us to compare respondents, connect expectations and evaluations, and at the end provide an additional opinion of the respondents. In order to improve and improve the user experience according to the respondents, the website should work on its design, security, include all park offers together with tickets and update its information. Based on the analysis, we will try to present guidelines for upgrading the website if they want to be trendy, competitive and expand into the tourist market overwhelmed by digital transformation. Ključne besede: Digital Tourism, Digital Transformation, User Interface, User Experience, Croatian National and Natural parks Objavljeno v DKUM: 24.10.2022; Ogledov: 828; Prenosov: 136 Celotno besedilo (3,09 MB) |
7. Vpliv uporabnika na spletno marketinško platformoSlavica Šuman, 2017, magistrsko delo Opis: As a part of the Master thesis, we wanted to improve user experience, user interface and usability of Forsikringsportalen platform. Based on literature review and case studies conducted from the same or similar area of research, we redesigned certain elements of the platform. The performance of the redesigned elements was measured with Preference and Question tests as well as gathering of statistical data. With gathered results, we formed a conclusion that will help the company to engage users more. With the implemented improvements and increased percentage of first-time logins, the company can focus on the engagement after the login. Ključne besede: Forsikringsportalen, usability, user experience, user interface, online platform Objavljeno v DKUM: 06.10.2017; Ogledov: 1759; Prenosov: 47 Celotno besedilo (3,87 MB) |
8. User experience with security elements in internet and mobile bankingAleksandra Svilar, Jože Zupančič, 2016, izvirni znanstveni članek Opis: Background/Purpose: Maintaining a balance between security and a positive user experience in mobile and Internet banking is becoming increasingly difficult for the providers of banking services. The goal of our research is to analyse user opinions about the current situation: how users perceive security and how the authentication methods they are using affect user experience.
Methodology: Data were collected using an online survey among the users of 15 banks operating in Slovenia, and statistical methods were applied to analyse them. Results of the users’ study were evaluated and commented by a limited number of interviewed banking security experts.
Results: The results indicate that the use of mobile banking in Slovenia is relatively low, as only 30 percent of respondents use mobile banking along with Internet banking. Slovenian users perceive security to be the most important factor in mobile and online banking, closely followed by reliability. We also verified whether the users knew which authentication methods they were using: 69% of respondents selected the correct authentication method. The opinion of 88% of respondents was that authentication methods do not limit them when using mobile and Internet banking. Results of the study of user’s opinions did not surprise the experts, although experts’ views about the balance between security and usability diverged considerably.
Conclusion: Our results indicate that, in Slovenia, users of the Internet and mobile banking services regard security to be the most important element in mobile or Internet banking and find user experience less important while they absolutely do want products that are easy to use. Ključne besede: internet banking, mobile banking, security, user experience Objavljeno v DKUM: 04.04.2017; Ogledov: 2071; Prenosov: 437 Celotno besedilo (637,90 KB) Gradivo ima več datotek! Več... |
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10. IZBOLJŠANJE UPORABNIŠKE IZKUŠNJE V TRGOVINAHGoran Ramljak, 2014, magistrsko delo Opis: Glavni cilj magistrske naloge je raziskati področje uporabniške izkušnje na splošno in še
posebej v maloprodajni industriji. Magistrsko delo temeljito raziskuje nove tehnologije in
študije primerov njihove uporabe. Glede na široko področje raziskovanja, smo se
osredotočili na sodobne brezžične tehnologije, kot je Bluetooth LE. V okviru raziskave,
smo preučiti tudi mentalne modele kupcev, ki lahko pomembno vplivajo na uporabo novih
tehnologij. Naša osnovna hipoteza je, da bo uporaba novih tehnologij izboljšajo
uporabniško izkušnjo v trgovinah in da bodo uporabniki lahko učinkoviteje porabili svoj čas
v trgovini.
• H1: Vedenje uporabnikov v javnih prostorih (trgovinah) je odvisno od podatkov v
fizičnih in elektronski okoljih, ki ga obkrožajo. Elektronska okolja postavljajo
kontekst za interakcijo med ljudmi in računalniškimi storitvami.
• H2: Atmosfera v trgovinah vpliva na način dojemanja izdelkov. Svetla in
zanimivejša trgovina daje uporabniku občutek, da gre za trgovino s kakovostnimi
izdelki. Interaktivni elementi, kot so prikazovalniki, mobilne aplikacije z nadgrajeno
resničnostjo, ipd. spodbujajo raziskovanje in naredijo izdelke bolj atraktivne. Ključne besede: User Experience, public spaces, iBeacon, bluetooth, internet of things Objavljeno v DKUM: 30.10.2015; Ogledov: 1827; Prenosov: 210 Celotno besedilo (5,02 MB) |