1. The impact of digitalisation on the business operations of tourism companiesGregor Jagodič, David Jagodič, Mitja Gorenak, 2025, izvirni znanstveni članek Opis: Purpose of the article –this article examines how digitalisation influences business operations in tourism companies across multiple dimensions, including marketing, reservation management, customer communication, and internal information systems. The study addresses gaps in understanding the comprehensive implementation of digital technologies in tourism.
Research methodology –The research employed a qualitative approach through semi-structured interviews with eight tourism industry experts holding positions as hotel managers, sales and reservations managers, and marketing managers. Data was collected in January 2025 and analysed using thematic coding based on the theoretical framework.
Findings –reveal that digitalisation significantly enhances operational efficiency, enables precise audience targeting, facilitates personalised customer communication, and improves strategic decision-making through data analytics. While social media and online booking platforms are widely adopted, advanced technologies like Artificial Intelligence (AI) and Virtual Reality (VR) face implementation barriers due to cost constraints and knowledge gaps.
Ključne besede: digitalisation, tourism management, digital marketing, reservation systems, tourism innovation
Objavljeno v DKUM: 17.06.2025; Ogledov: 0; Prenosov: 1
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2. 38th Bled eConference: Empowering Transformation: Shaping Digital Futures for All : Conference Proceedings2025, zbornik Opis: The Bled eConference, organised by the University of Maribor, Faculty of Organizational Sciences, has been shaping electronic interactions since 1988. The theme of the 38th conference is "Empowering transformation: Shaping digital futures for all". The central theme highlights the need for a digital transformation that is focused on the well-being of individuals and society as a whole. It emphasizes the importance of inclusive and sustainable development that enables equal participation of diverse stakeholders in shaping a digital future for all—one that is grounded in ethical, social, and sustainable principles. Within this framework, digital technologies are viewed as enablers for the transformation of existing systems and solutions in a human-centered way. The goal is to foster innovation, strengthen resilience, and promote long-term societal and economic progress. The papers in this conference proceedings explore a range of topics including the opportunities and challenges of the twin transition, emerging technologies, artificial intelligence and data science, decision analytics for business and societal changes, digital innovation and business models, restructured work and the future workplace, digital health, digital ethics, digital education, smart sustainable cities, digital consumers, and the digital transformation of the public sector.
Ključne besede: resilience, digital transformation, digital innovation, twin transition, sustainability, digital transition, green transition, designing digital future
Objavljeno v DKUM: 09.06.2025; Ogledov: 0; Prenosov: 4
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4. A strategic model for sustainable business policy developmentTjaša Štrukelj, Jelena Nikolić, Dejana Zlatanović, Simona Sternad Zabukovšek, 2020, izvirni znanstveni članek Opis: Growing importance of sustainable development, corporate social responsibility and business ethics requires various types of contemporary organisations innovation. This research assesses the problem related to business policy innovation (BPI), which represents organisational governance determination. The main purpose of the paper is to qualitatively and quantitatively present a new, requisitely holistic strategic model of the soft factors influencing BPI, which interdependently incorporates changes in organisational values, culture and business ethics, as well as stakeholders’ interests reconciliation, thus determine soft possibilities for more sustainable business policy, management and practice. While the relevance of these factors for business policy is in the literature widely recognized, there is a small amount of empirical research on their influence on BPI. To mitigate this research gap, advanced structural equation modelling (SEM) based partial least squares (PLS) method was used for analysing data of 734 organisations in Slovenia, the EU state. The research results show that researched soft factors organisational values, culture and stakeholders’ interests reconciliation statistically confirmed influence BPI. Thus, these recognitions can be used as the basis for strategic managerial decision making towards social responsibility and sustainability of an organisation. Reasons why it has not been statistically confirmed that business ethics influence BPI needs to be investigated in future research.
Ključne besede: business policy, governance, sustainability, values, culture, ethics, stakeholders’ interests, innovation, Slovenia
Objavljeno v DKUM: 18.12.2024; Ogledov: 0; Prenosov: 17
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5. Determinants of innovation capability : an exploratory study of inclusive leadership and work engagementNenad Vladić, Damjan Maletič, Matjaž Maletič, 2021, izvirni znanstveni članek Opis: Purpose: The purpose of this paper is to explore how innovation capability can be enhanced by inclusive leadership. In particular, the focus is on identifying the key drivers of work engagement and the role of leadership in boosting the innovation capability.
Methodology/Approach: This research has a qualitative exploratory nature. The exploratory fieldwork is based on an in-depth interview with the CEO, field observations and on the analysis of relevant corporate sources.
Findings: The research provides further confirmation of the link between inclusive leadership, work engagement and innovation capability. Specifically, authentic communication and leadership traits such as trust, courage, humility, empathy and gratitude are considered to be among the most important enablers of an inclusive environment that leads to business success.
Research Limitation/Implication: This study contributes to a better understanding of how companies could enhance innovation capabilities by leveraging the power of inclusion. The subjective business evidence coming from only one company constitute the main limitations of the present study.
Originality/Value of paper: This paper contributed to leadership and innovation literature. The results of this work provide a thorough understanding of the mechanisms for improving work engagement and, consequently, innovation capability. By grounding our research in both theory and empirical evidence, we provide valuable insight for both academia and practice.
Ključne besede: innovation capability, inclusive leadership, work engagement, case study
Objavljeno v DKUM: 11.12.2024; Ogledov: 0; Prenosov: 10
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7. The role and meaning of the digital transformation as a disruptive innovation on small and medium manufacturing enterprisesVasja Roblek, Maja Meško, Franci Pušavec, Borut Likar, 2021, izvirni znanstveni članek Opis: The research reported in this paper explores the impact of digital transformation as a disruptive innovation on manufacturing SMEs. The research is based on a qualitative Delphi study encompassing 49 experts from eleven EU countries. The paper aims to demonstrate how disruptive innovations affect organizational changes and determine critical factors in organizations that impact the initiating and promoting R&D of disruptive innovation. We discovered that disruptive innovations impact product/process development methods, new production concepts, new materials for products, and new organization plans. Additionally, we identified organizational changes related to the development and use of disruptive innovations in the future. We also indicate how disruptive innovations influence social and technological changes in the organizational environment. The analysis also disclosed three main groups of disruptive innovations and their impact on future smart factory development, namely the following: technological changes, the emergence of innovative products, business models and solutions and organizational culture as one of the crucial key success factors. The analysis also examined the enablers of the successful development/introduction of disruptive innovations, wherein internal and external factors were determined. Additionally, we presented obstacles and the approaches necessary to mitigate them. We can conclude from the findings that in the timeframe of 5–10 years, only the SME that uses/develops disruptive innovations will survive in the market. However, the companies do not always have a clear idea of the meaning of disruptive innovations. Therefore, it is important to set clear goals regarding the achievement of disruptive innovations in companies. It is also necessary to creatively apply presented instruments enabling improvement of organizational changes and apply some additional concepts, which we have suggested.
Ključne besede: digital transformation, disruptive innovation, Industry 4.0, Delphi study, SME, smart factory
Objavljeno v DKUM: 11.10.2024; Ogledov: 0; Prenosov: 6
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8. A sustainable distribution model for agrowellness: strategies for tourist farm innovation and growthTina Cvahte Ojsteršek, Lazar Pavić, 2024, izvirni znanstveni članek Opis: The concepts of “agrotourism” (or agritourism), focusing on farm-based tourism, and “wellness tourism,” which emphasises health and well-being through travel, are common and well-researched. As the paper explores, this combination presents a strategic approach to enhance the tourist farms’ offer by aligning it with contemporary desires for health, relaxation, and nature immersion. Based on exploring the existing offerings on tourist farms in rural Slovenia and a survey among potential users, we identified some aspects of why agrowellness is not yet developed to the extent one would expect. Focusing on six main areas—local identity, sustainability, community engagement, innovation, digitalisation, and sports activities— the developed distribution model outlines what steps farms can take to reach a broader audience and contribute to sustainable development. By integrating authentic local experiences, eco-friendly practices, community collaboration, innovative activities, a robust digital presence, and opportunities for active outdoor recreation, tourist farms can offer unique, enriching experiences that appeal to modern tourists seeking wellness and connection with nature in the spirit of agrowellness. This comprehensive strategy aims to elevate the agrowellness sector’s appeal. It supports the preservation of rural heritage and promotes healthy lifestyles, positioning tourist farms as crucial players in a sustainably focused tourism industry.
Ključne besede: agrowellness, distribution, tourist farms, innovation, wellness tourism
Objavljeno v DKUM: 11.10.2024; Ogledov: 0; Prenosov: 4
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9. Knowledge transfer for innovativeness in family businessesMarina Letonja, Mojca Duh, Zdenka Ženko, 2021, izvirni znanstveni članek Opis: Family businesses (FB) are important in the most of national economies. We explored whether successors innovativeness is positively associated with the transfer of the founder innovativenes sthrough knowledge transfer and creation processes in a form of the internal transfer of founders tacitand experiential knowledge and skills and with the external transfer of knowledge, when potential successors attend educational programs, external training, or gain working experience in other companies. Our research reveals that when the actual forms of internal knowledge transfer a rediscussed, the positive correlations exist between innovativeness of successors and their early inclusion into FB, apprenticeship, inclusion of successors into meetings with business partners and strategic planning before they get involved in FB. Our survey partially confirmed that regarding external transfer of knowledge, working experiences of successors in other companies and participation in academic courses are positively associated with their innovativeness.
Ključne besede: family business, innovation, knowledge transfer, succession
Objavljeno v DKUM: 24.09.2024; Ogledov: 0; Prenosov: 4
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10. 37th Bled eConference - Resilience Through Digital Innovation: Enabling the Twin Transition : June 9 – 12, 2024, Bled, Slovenia, Conference Proceedin2024, zbornik Opis: The Bled eConference, organised by the University of Maribor, Faculty of Organizational Sciences, has been shaping electronic interactions since 1988. The theme of the 37th conference is "Resilience through digital innovation: enabling the twin transition". The theme addresses the critical convergence of digital transformation and sustainability, in line with the European Commission’s top priorities and policy initiatives. At the conference, we aim to highlight the opportunities of digital technologies that can contribute to building organisational and societal resilience, with a focus on social and environmental goals. The papers in this conference proceedings explore a range of topics including the opportunities and challenges of the twin transition, emerging technologies, artificial intelligence and data science, decision analytics for business and societal changes, digital innovation and business models, restructured work and the future workplace, digital health, digital ethics, digital education, smart sustainable cities, digital consumers, and the digital transformation of the public sector.
Ključne besede: resilience, digital transformation, innovation, twin transition, sustainability, digital transition, green transition
Objavljeno v DKUM: 28.05.2024; Ogledov: 337; Prenosov: 96
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