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1.
The steps of Slovenian organisations on the way to business excellence
Boštjan Gomišček, Anja Pibernik, 2011, izvirni znanstveni članek

Opis: This research was carried out among the winners of the Slovenian business excellence prize (PRSPO), finalists and those who received special diplomas as a recognition level reached by applicants in implementing the business excellence model. Based on the findings of the research, we defined eight steps that organizations can consider as a guide on the path towards excellence. The purpose of the study was to examine how the previous winners of the PRSPO began their journey towards excellence, which were the key factors, what problems they encountered and how they managed to win the diploma or award. The analysis of the survey showed that the ISO 9001 standard is considered a first step towards the Slovenian business excellence award - in fact, it is a prerequisite for further improvements in the organization. The second step involves top management commitment and support for the introduction of excellence into business processes. The top management, in cooperation with all the employees, defines the areas for improvement and also confirms the method of implementation, both conceptually and financially. It is also necessary to take environmental aspects into consideration, which is provided by a third step along with the introduction of the ISO 14001. Once an organization defines the processes, it begins to introduce the business excellence model in the fourth step and carries out the self-assessment process. The key opportunities for improvement identified by the self-assessment process are further introduced in the business. In doing so, the organization can use various quality management approaches (the fifth step) and the first application for the PRSPO. In the sixth step, the organization encourages its employees to follow continuous education and innovation and, in the seventh step, participates again in the competition for the Slovenian business excellence award. As the required business excellence level is achieved, the organization receives the award for business excellence (PRSPO).
Ključne besede: business excellence, EFQM excellence model, Slovenian business excellence prize, quality management approaches
Objavljeno: 10.07.2015; Ogledov: 487; Prenosov: 140
.pdf Celotno besedilo (980,55 KB)
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2.
Upgrading of the management review on the basis of the EFQM excellence model
Anton Petrič, Boštjan Gomišček, 2011, izvirni znanstveni članek

Opis: Suppliers in the automotive industry can use for strategical planning a number of different approaches and tools, which can upgrade the quality management systems (ISO 9001, ISO/TS 14696) to achieve the breakthrough power to meet needs in order to achieve a significant role in the automotive supplying chain. One of the very popular and positively accepted tools to achieve continually improving is implementing of the principles of excellence, according to the EFQM model. On the basis of case studies is in the article analysed and represented a useful value of the implementation of the quality management system audits and management review according to ISO/TS and their positive impact on the development of key indicators of the company TPV d.d. from Novo mesto, which is mounted as a development supplier in the automotive industry. With the implementation of self assessment according to the model of excellence EFQM we demonstrate the added value of the take up of the principles of excellence, according to the present system auditing according to ISO standards and the implementation of management review according to ISO/TS requirements. We upgraded in the existing management system performing of management review as manager's tool, which came directly from the requirements of standard ISO/TS, on to the level of the fundamental principles of excellence by EFQM model and mark it as one of the more effective managers tools with which you can still effectively introduces the leadership of the continuous improvements and strategically manages the company.
Ključne besede: quality management standard, EFQM excellence model, auditing, self-assessment, management review
Objavljeno: 10.07.2015; Ogledov: 642; Prenosov: 172
.pdf Celotno besedilo (822,99 KB)
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3.
Innovativeness as precondition for business excellence in public utiliy (communal) companies
Branko Škafar, Matjaž Mulej, 2008, izvirni znanstveni članek

Opis: This article presents a new business excellence model for PUC (PUC), especially in countries in transition as one way to business excellence. The new model has proven successful in a multinational company's daughter company in Slovenia in practice as well as in comparison with companies performing the same activity. We are aware that there are no universal models for success, but there are tools which make it easier to reach. Of course, one single tool will not make a company successful. It must have a unique (original) and requisitely holistic business model to succeed. And talking about unique, i.e. different from others, brings us to innovativeness - the main topic of this research as the background of business excellence, including the PUC. The presented new model has been evolving over ten years and proved successful in practice.
Ključne besede: business excellence, business excellence model, innovativeness, public utility companies, requisite holism
Objavljeno: 10.07.2015; Ogledov: 270; Prenosov: 22
.pdf Celotno besedilo (422,86 KB)
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4.
Triangulation of methods of career education
Marija Turnšek Mikačić, 2015, izvirni znanstveni članek

Opis: This paper is an overview of the current research in the field of career education and career planning. Presented results constitute a model based on the insight into different theories and empirical studies about career planning as a building block of personal excellence. We defined credibility, transferability and reliability of the research by means of triangulation. As sources of data of triangulation we included essays of participants of education and questionnaires. Qualitative analysis represented the framework for the construction of the paradigmatic model and the formulation of the final theory. We formulated a questionnaire on the basis of our own experiences in the area of the education of individuals. The quantitative analysis, based on the results of the interviews, confirms the following three hypotheses: The individuals who elaborated a personal career plan and acted accordingly, changed their attitudes towards their careers and took control over their lives; in addition, they achieved a high level of self-esteem and self-confidence, in tandem with the perception of personal excellence, in contrast to the individuals who did not participate in career education and did not elaborate a career plan. We used the tools of NLP (neurolinguistic programming) as an additional technique at learning.
Ključne besede: triangulation, career planning, excellence, neurolinguistic programming
Objavljeno: 06.07.2017; Ogledov: 257; Prenosov: 117
.pdf Celotno besedilo (858,33 KB)
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5.
The effects of career planning education
Marija Turnšek Mikačić, 2015, izvirni znanstveni članek

Opis: Research Question (RQ): We employed a qualitative approach to study the effects of career planning education, perceiving it as an effective way to gain a deeper understanding of introductorily-organised career education. Purpose: We researched important areas to formulate a questionnaire for quantitative analysis. Method: We used a qualitative research approach in order to develop a theoretical framework for the exploration, interpretation and identification of the impact of education on career plans, on the changing attitudes towards careers, the raising of self-esteem and perception of personal growth. We used Neuro-linguistic programming as a tool to develop and achieve personal excellence within the career planning. Results: We constructed a paradigmatic model and developed the final theory. By means of qualitative analysis, we identified the elements of design criteria for the construction of the questionnaire; we measured the effects of education on career plans. Organization: The findings of the research will prove useful in personal management and career management in the process of planning and organizing the promotion of individuals within the organizations in accordance with the needs of those organizations. Originality: A career plan as a building block of personal growth, based on the model of career education with the in-built elements and tools of NLP, has been confirmed by the most recent studies in neuroscience. This represents a novelty, and, therefore, this study offers a genuine contribution, and is an indicator of contemporary knowledge, based on the results of the research. Limitations/Future Research: The model of career education and the results of this study open new directions for further research of the influence of career planning on the organisation of companies and their success, which is the phase of the study which was not carried out.
Ključne besede: career planning, qualitative analysis, neuro-linguistic programming, personal excellence
Objavljeno: 02.08.2017; Ogledov: 271; Prenosov: 46
.pdf Celotno besedilo (636,67 KB)
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6.
Career planning as a building block of personal excellence
Marija Turnšek Mikačić, Marija Ovsenik, 2013, izvirni znanstveni članek

Opis: The narrow field of research here is the development of a model for the building of personal excellence using a career plan that is empirically tested and confirmed, both qualitatively and quantitatively. The purpose of this study relates to the writing of a career plan, for the determination of the factors that influence the feeling of personal excellence of participants in career planning education, in relation to other participants who are not. The qualitative analysis consists of basic experience data that was collected during the education process, through 20 essays, and the paradigmatic model, with the final theory defined, and based on this, a questionnaire was created. The quantitative analysis involved a total of 547 participants. For the statistical analyses of the data, bivariate analysis was used to assess the linear connection of individual pairs of variables. The search for differences between the two groups used t-tests for independent samples. Factor analysis was used to determine whether the relations among the examined variables can be explained with a smaller number of indirectly examined variables. The final model consists of three elements: (1) relation with career; (2) self-esteem; and (3) perception of personal excellence. Management can use the results of this study for management decisions. The increased success of every individual organisation benefits the whole of society. This study represents an original contribution and offers a new approach that is based on the paradigm of the understanding of a career and the importance of its planning as a motive for excellence.
Ključne besede: career planning, personal excellence, career break, qualitative analyses, quantitative analyses, neurolinguistic programming
Objavljeno: 29.11.2017; Ogledov: 225; Prenosov: 141
.pdf Celotno besedilo (435,85 KB)
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7.
CSR EMAT is an opportunity for responsible decision-making
Nora Berkes Rodek, 2017, izvirni znanstveni članek

Opis: Corporate social responsibility is an expected behaviour in Western countries, but the approach still does not have a clear interpretation in Hungary. As a result of the increasing prestige of the CSR approach, socially responsible thinking and action also are expected from the companies operating in Hungary. Company executives carry out CSR activities in many cases – but not consciously. The objective of this research therefore was the development of a guidance and evaluation criteria that can support managers in responsible decision-making and applying the CSR approach to a strategic level. On the other hand, this management tool allows the measurement of CSR excellence in companies; therefore, they become comparable in their CSR performance, which offers opportunities for further research. The study presents the development of CSR EMAT and the results achieved through the measurements.
Ključne besede: corporate social responsibility, EFQM excellence model, CSR EMAT, CSR excellence management, assessment tool
Objavljeno: 03.05.2018; Ogledov: 141; Prenosov: 69
.pdf Celotno besedilo (395,08 KB)
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