Iskanje po katalogu digitalne knjižnice

Opis: Background and purpose: This study aims to reveal the mediating role of organisational culture in the relationship between charismatic leadership and corporate reputation. Methodology: The universe of the study consists of health sector workers working in Istanbul. The analysis of the data obtained from the survey application of the data collected from 405 employees in the five-point Likert scale was carried out with SPSS 26.0 program, and a 95% confidence level was studied. Frequency and percentage statistics for categorical variables, mean, standard deviation and minimum and maximum statistics for numerical variables are given. In the study, the mediation model was tested with Proces Hayes Regression. Non-hierarchical clustering was used to divide the sample into groups using scale scores, and the Chi-square test was used to relate demographic characteristics with the determined groups. Results: According to the analysis results, it was concluded that organisational culture has a mediating role in the effect of charismatic leadership on corporate reputation. The results of the mediation role model are mediated by organisational culture in the effect of charismatic leadership on corporate reputation. According to the clustering analysis results, corporate reputation, charismatic leadership, and organisational culture scores are statistically significant variables for clustering. Conclusion: Together with these results, it is thought that drawing attention to the charismatic leadership behaviours in the health sector and arranging the organisational culture in a way to adapts to it positively affect the corporate reputation perception of the enterprises in line with the proposed solutions and attracts attention will make a positive contribution for both employees and individuals who will prefer health enterprises.
Ključne besede: charismatic leadership, corporate reputation, organisational culture, health enterprises
Objavljeno v DKUM: 07.10.2025; Ogledov: 0; Prenosov: 3
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Opis: This paper examines the key aspects of corporate governance of state-owned enterprises (SOEs) through a comparative survey conducted in Bosnia and Herzegovina, Croatia, and Serbia. The research explores two distinct perspectives: the state's view on the necessity and governance of SOEs, and the perspective of SOE boards on operational and strategic challenges. From the state’s perspective, the survey addresses issues such as the protection of national economic interests, state ownership in key industries, equitable service provision, and the reinvestment of SOE profits into public projects. Findings suggest a strong alignment among respondents across all three countries, supporting the idea that state ownership ensures economic sovereignty and guarantees fair access to essential services. On the other hand, the board perspective highlights concern about the bureaucratic barriers faced by SOEs, the influence of political interference on financial performance, and the limitations of public ownership in enhancing global competitiveness. Board respondents expressed the need for greater autonomy in decision-making and stressed the importance of partnerships with the private sector to optimise SOE efficiency and market position. The article synthesises these findings to address the broader question: Are SOEs essential in modern economies, or do they require reform to meet contemporary challenges? The results indicate that while SOEs hold strategic importance, reforms focused on reducing bureaucracy, enhancing governance, and promoting public-private partnerships are crucial for their future viability.
Ključne besede: state-owned enterprises (SOEs), corporate governance, public-private partnership, bureaucratic challenges, economic sovereignty
Objavljeno v DKUM: 01.08.2025; Ogledov: 0; Prenosov: 3
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Opis: This study examines the relationship between digital transformation and sustainable practices within enterprises against the backdrop of global transformative forces framed within the holistic paradigm of systems thinking. It examines the extent to which digital advances either facilitate or impede the sustainable development of companies, while also considering the systemic impact of demographic variables (such as gender, age, education), national income levels, and geographical regions on business sustainability. Using data from the Global Entrepreneurship Monitor (GEM), which encompasses 26,790 entrepreneurs in 47 countries, this research uses multinomial regression to assess how these factors influence companies’ commitment to social and environmental goals. A key finding is that the strategic use of digital technologies in sales processes significantly increases the likelihood that entrepreneurs will integrate social and environmental considerations into their decision-making. Notably, this conscientious approach to business is most prevalent among entrepreneurs in Latin America and the Caribbean. Our findings underscore the central role of digital technologies in driving sustainable business transformation while also highlighting the significant influence of regional socio-environmental contexts on business sustainability orientations.
Ključne besede: digital transformation, sustainable transformation, digitainability, demographic factors, country income, geographical regions, multinomial regression, Cramer’s V, enterprises
Objavljeno v DKUM: 10.07.2025; Ogledov: 0; Prenosov: 6
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Opis: With the emergence of social media, customer relationship management has undergone noticeable changes and gained a great deal of attention from researchers and practitioners in recent years. In this paper, we provide additional insights into how intensively business-to-customer micro, small and medium-sized enterprises adopt social customer relationship management. Based on the literature review and insights from interviews with six micro, small and medium-sized enterprise owners/managers, we developed a conceptual research model that integrates the antecedents, intensity of social customer relationship management adoption, and performance outcomes. For the intensity of social customer relationship management adoption, we applied process-based conceptualization consisting of the customer engagement process and customer data management process. Then we empirically tested a conceptual research model by using data collected in a survey of 119 micro, small and medium-sized enterprises in Slovenia. We found that not all antecedents are equally relevant to both processes of the intensity of social customer relationship management adoption. Additionally, we found that the intensity of social customer relationship management adoption has a positive effect on customer relationship performance. Based on these findings, we provide recommendations for further research and offer practical implications for micro, small and medium-sized enterprises considering social customer relationship management adoption.
Ključne besede: social customer relationship management adoption, adoption intensity, antecedent, performance, micro, small and medium-sized enterprises
Objavljeno v DKUM: 11.03.2025; Ogledov: 0; Prenosov: 12
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Opis: There has been a global plummeting trend of failure in most manufacturing Small and Medium Enterprises (SMEs) due to purported supply chain inefficiency. It is imperative for clothing manufacturing SMEs in developing nations like Zimbabwe, with reference to Bulawayo Province, which lacks digitization to integrate Information and Communication Technology (ICT) solutions into their supply chain operations to improving efficiency and maintain competitiveness in the global market. Thus, the purpose of the study was to evaluate ICT and supply chain efficiency in the clothing manufacturing SMEs in Bulawayo Province. Employing the pragmatic approach, data were collected using semi-structured questionnaires from a sample of 107 from a total population of 147 that were triangulated with 15 interviews from clothing manufacturing SMEs in Bulawayo. A simple linear regression analysis through Ordinary Least Squares was conducted to test the relationship between ICT and supply chain efficiency. The results show that ICT has a positive and statistically significant effect on cost performance, agility and delivery performance in Bulawayo clothing manufacturing SMEs. By prioritizing ICT adoption, managers can achieve better cost management, increased responsiveness to market demands, and enhanced delivery capabilities. It is recommended that clothing manufacturing SMEs in Bulawayo should embrace the ICT. Further studies should examine the relationship between ICT and supply chain efficiency in manufacturing SMEs across different industries and nations.
Ključne besede: information and communication technology, supply chain efficiency, SMEs (small and medium enterprises), material requirement planning
Objavljeno v DKUM: 17.12.2024; Ogledov: 0; Prenosov: 14
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