1. Customer perception of technologies for new-generation web shops – preliminary study : XIV.Tamara Križnjak, Simona Sternad Zabukovšek, Samo Bobek, 2025, samostojni znanstveni sestavek ali poglavje v monografski publikaciji Opis: This paper investigates emerging technological trends in web commerce and examines user perceptions through a pilot survey. Key innovations include IoT, AI, ML, chatbots, social and voice commerce, as well as immersive technologies like AR and VR. These tools enhance personalization, automate services, and support better consumer decision-making. The pilot study, based on an online questionnaire, explores user behaviour, expectations, and attitudes toward these developments. Results show that while users are familiar with technologies like chatbots and personalization, awareness of AR and VR remains low. Concerns about security and data privacy significantly influence user trust. The findings highlight the need for seamless technological integration, increased user education, and transparent communication to build trust and improve the digital shopping experience. Ključne besede: web commerce, e-commerce trends, internet of things (IoT), artificial intelligence (AI), machine learning (ML), chatbots, augmented reality (AR), virtual reality (VR), voice commerce, user perception, digital transformation, data privacy Objavljeno v DKUM: 29.08.2025; Ogledov: 0; Prenosov: 3
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2. Rethinking English studies through AI : challenges, ethics, and innovationTomaž Onič, Mladen Borovič, David Hazemali, 2025, drugi znanstveni članki Ključne besede: chatbots, artificial intelligence, generative artificial intelligence, large language models, English studies Objavljeno v DKUM: 27.08.2025; Ogledov: 0; Prenosov: 5
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3. Evaluating chatbot assistance in historical document analysisDavid Hazemali, Janez Osojnik, Tomaž Onič, Tadej Todorović, Mladen Borovič, 2024, izvirni znanstveni članek Opis: The article explores the potential of PDFGear Copilot, a chatbot-based PDF editing tool, in assisting with the analysis of historical documents. We evaluated the chatbot's performance on a document relating to the Slovenian War of Independence. We included 25 factual and 5 interpretative questions to address its formal characteristics and content details, assess its capacity for in-depth interpretation and contextualized critical analysis, and evaluate the chatbot’s language use and robustness. The chatbot exhibited some ability to answer factual questions, even though its performance varied. It demonstrated proficiency in navigating document structure, named entity recognition, and extracting basic document information. However, performance declined significantly in tasks such as document type identification, content details, and tasks requiring deeper text analysis. For interpretative questions, the chatbot's performance was notably inadequate, failing to link cause-and-effect relationships and provide the depth and nuance required for historical inquiries. Ključne besede: chatbots, historical document analyses, Yugoslavia, wars, generative, artificial intelligence, large language models Objavljeno v DKUM: 18.07.2025; Ogledov: 0; Prenosov: 7
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5. A brief review on benchmarking for large language models evaluation in healthcareLeona Cilar Budler, Hongyu Chen, Aokun Chen, Maxim Topaz, Wilson Tam, Jiang Bian, Gregor Štiglic, 2025, pregledni znanstveni članek Opis: This paper reviews benchmarking methods for evaluating large language models (LLMs) in healthcare settings. It highlights the importance of rigorous benchmarking to ensure LLMs' safety, accuracy, and effectiveness in clinical applications. The review also discusses the challenges of developing standardized benchmarks and metrics tailored to healthcare-specific tasks such as medical text generation, disease diagnosis, and patient management. Ethical considerations, including privacy, data security, and bias, are also addressed, underscoring the need for multidisciplinary collaboration to establish robust benchmarking frameworks that facilitate LLMs' reliable and ethical use in healthcare. Evaluation of LLMs remains challenging due to the lack of standardized healthcare-specific benchmarks and comprehensive datasets. Key concerns include patient safety, data privacy, model bias, and better explainability, all of which impact the overall trustworthiness of LLMs in clinical settings. Ključne besede: artificial intelligence, benchmarking, chatbots, healthcare, large language models, natural language processing Objavljeno v DKUM: 12.05.2025; Ogledov: 0; Prenosov: 3
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6. Differences in user perception of artificial intelligence-driven chatbots and traditional tools in qualitative data analysisBoštjan Šumak, Maja Pušnik, Ines Kožuh, Andrej Šorgo, Saša Brdnik, 2025, izvirni znanstveni članek Opis: Qualitative data analysis (QDA) tools are essential for extracting insights from complex datasets. This study investigates researchers’ perceptions of the usability, user experience (UX), mental workload, trust, task complexity, and emotional impact of three tools: Taguette 1.4.1 (a traditional QDA tool), ChatGPT (GPT-4, December 2023 version), and Gemini (formerly Google Bard, December 2023 version). Participants (N = 85), Master’s students from the Faculty of Electrical Engineering and Computer Science with prior experience in UX evaluations and familiarity with AI-based chatbots, performed sentiment analysis and data annotation tasks using these tools, enabling a comparative evaluation. The results show that AI tools were associated with lower cognitive effort and more positive emotional responses compared to Taguette, which caused higher frustration and workload, especially during cognitively demanding tasks. Among the tools, ChatGPT achieved the highest usability score (SUS = 79.03) and was rated positively for emotional engagement. Trust levels varied, with Taguette preferred for task accuracy and ChatGPT rated highest in user confidence. Despite these differences, all tools performed consistently in identifying qualitative patterns. These findings suggest that AI-driven tools can enhance researchers’ experiences in QDA while emphasizing the need to align tool selection with specific tasks and user preferences. Ključne besede: user experience, UX, usability, qualitative data analysis, QDA, chatbots Objavljeno v DKUM: 07.02.2025; Ogledov: 0; Prenosov: 20
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