1. Analysing the relationship between hotelsʹ internal marketing and employee engagement dimensionsKristina Črnjar, Jasmina Dlačić, Borut Milfelner, 2020, izvirni znanstveni članek Opis: Purpose – In the hotel industry, as in all services, the goal is to have satisfied employees who are engaged in their job. From a marketing perspective, one of the possible ways companies can achieve that is by adopting internal marketing practices. Hence, the purpose of this paper is to research the relationship between internal marketing and different dimensions of employee engagement (emotional, cognitive and physical) in the hotel industry.
Design/Methodology/Approach – The data was collected through a paper-and-pencil questionnaire on a sample of 573 hotel employees in Croatia. Adapted scales from previous research were used for measuring research constructs using the back-translation technique. Conceptual model and hypotheses were tested with covariance based structural equation modelling.
Findings and implications – The results show that internal marketing had a positive and statistically significant impact on emotional and cognitive engagement. Cognitive engagement, in turn, had a positive impact on emotional and physical engagement, while emotional engagement had a positive impact on physical engagement.
Limitations – The use of self-evaluations could potentially cause social desirability bias. The study is limited only to Croatian hotels, which might vary from hotel industries in other parts of the world.
Originality – This paper contributes to the development of internal marketing, as it identifies the relationship between internal marketing and different forms of employee engagement. Employee engagement is approached multidimensionally as consisting of emotional, cognitive and physical engagement. By distinguishing different engagement dimensions, the paper contributes to the theory of personal engagement with testing employee engagement concept in the hotel industry.
Ključne besede: internal marketing, employee engagement, hotel industry, hotels, Croatia
Objavljeno v DKUM: 16.01.2025; Ogledov: 0; Prenosov: 3
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2. Representation of serial killers in Netflix drama : qualitative analysis of Extremely wicked, Shockingly evil and vile and DahmerSara Bestijanić, 2024, magistrsko delo Opis: The thesis analyses the portrayal of internal and external factors that influenced the behaviour of serial killers Jeffrey Dahmer and Ted Bundy in Netflix’s show Dahmer – Monster: The Jeffrey Dahmer Story and movie Extremely Wicked, Shockingly Evil and Vile. Moreover, the thesis examines the cinematic techniques used to depict Jeffrey Dahmer and Ted Bundy in these screen adaptations. It also aims to identify which narrative tools are used in Dahmer and Extremely Wicked, Shockingly Evil and Vile to establish emotional connection between the viewers and the content, contributing to its widespread popularity. Since the thesis focuses on the popularity of true crime content in relation to the perception of serial killers and their personal backgrounds, one part of the thesis explains the growth and development of the true crime genre, while the other part focuses on the portrayal of internal and external factors that define the behaviour of Jeffrey Dahmer and Ted Bundy. The thesis adopts a case study method and a qualitative content analysis to identify which internal and external factors are portrayed in Dahmer and Extremely Wicked, Shockingly Evil and Vile, while the qualitative content analysis also aims to uncover which cinematic and narrative techniques are used in Netflix’s portrayal of Ted Bundy and Jeffrey Dahmer.
Ključne besede: True crime, Netflix, serial killers, external and internal factors, Jeffrey Dahmer, Ted Bundy.
Objavljeno v DKUM: 03.10.2024; Ogledov: 0; Prenosov: 40
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3. Model of socially responsible transfer of parent organization culture to the subsidiary organization in a foreign cultural environment concerning internal communication, stress, and work satisfactionDarja Kukovec, Borut Milfelner, Matjaž Mulej, Simona Šarotar Žižek, 2021, izvirni znanstveni članek Opis: The organizational culture is a significant construct in a time of change during the organizational transition, and it plays an important role in achieving goals of social responsibilities, which is an important part of sustainability. The literature shows the gap of socially responsible transfer of organizational culture with the impact on employee’s well-being. The cultural changes of the organization during the transition are particularly in connection with the impact on internal communication where organizational culture presents a part of values, norms, and ethics, which influences successfully implemented changes and in such a way has an influence on the stress and work satisfaction. The main purpose of the presented study is the development of the model of socially responsible transfer of organizational culture to the foreign subsidiaries on a basis of adjusted internal communication, which reduces stress and increases work satisfaction. Impacts of organizational culture on internal communication, stress, and work satisfaction are clearly presented, as well as inter-related impacts of the constructs concerning national culture, leadership, and organizational knowledge. Thus, the new holistic model of socially responsible transfer of the parent organization culture to foreign subsidiaries clearly defines steps of organizational culture, internal communication, stress management, and work satisfaction. Managerial implications are discussed.
Ključne besede: organizational culture, internal communication, work stress, work satisfaction, organizational change, organizational transfer, social responsibility, sustainability
Objavljeno v DKUM: 16.09.2024; Ogledov: 14; Prenosov: 12
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4. Comparison of emissions depending on the type of vehicle engineVladimír Rievaj, Ján Gaňa, František Synák, 2019, izvirni znanstveni članek Opis: Road transport is showing growth in the period of globalization. Its task is to transport cargo as well as people to the required location within the shortest possible time and at the lowest price. Thus, road transport plays a crucial role in enabling the globalization to be developed and improved. However, the internal combustion engine hat prevail among the vehicles of freight and passenger transport are the producers of gaseous emissions from the exhaust gases. Many developed countries of the world has committed themselves, inter alia also trough the Paris Agreement, to reduce global warming, and thus to reduce the production of harmful gaseous emissions. The result is the endeavour to replace the internal combustion engine vehicles that burn carbon fuels with the vehicles powered by electric motors consuming electric energy. The reason of such trying claims that road transport using the internal combustion engine vehicles is environmentally aggressive, and the problem would not be solved by implementation of the vehicles with electric motors. Such claim is based on the fact that an electric car does not produce any of primary emissions. From an overall perspective, it is also necessary to take into account secondary emissions that are produced during the electric energy production by which is the vehicle with electric motor powered. The purpose of this article is to assume the possibility of reducing global pollution by replacing the internal combustion engine vehicles with the vehicles powered by electric motors in dependence with producing the emissions during the production of electric energy.
Ključne besede: electric energy, emissions, electric vehicle, internal combustion engine, global pollution
Objavljeno v DKUM: 22.08.2024; Ogledov: 43; Prenosov: 8
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6. Impacts of zero-emission powertrains based on hydrogen technologies in public transportNiko Natek, Boštjan Krajnc, 2020, izvirni znanstveni članek Opis: This article reviews the development potentials and environmental impact of introducing category M3 vehicles (for passenger transport/buses) with fuel cell electric powertrains to an urban and inter-urban public transport service (PTS) to be operated in the Savinjsko-Šaleška region. The main focus is the demonstration of the PTS modelling and preliminary environmental impact assessment of the operation compared to conventional (modern) diesel-powered internal combustion engines.
Ključne besede: Hydrogen, Fuel Cell, Transport, Energy efficiency, Green-house gas emissions, Energy transition, Environment, Public transport service, Internal combustion Engine, CO2
Objavljeno v DKUM: 15.11.2023; Ogledov: 415; Prenosov: 6
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7. The importance and effectiveness assessment of internal control in the Slovenian policeBranko Lobnikar, Kiara Ropoša, 2020, izvirni znanstveni članek Opis: Purpose: The paper presents the findings of a study conducted on a sample of internal control providers within the Slovenian police as part of the target research project "Effectiveness of Systemic Control of the Police in Regard to Human Rights as well as the Statutory and Professional Standards of Police Work (V5-1942)". The purpose of the study was to analyse the control activity in the Slovenian police from the viewpoint of those carrying out control procedures. We were interested in their view of the control process and, through the interviews, we analysed the opportunities and shortcomings of the control activity within the Slovenian police in relation to systemic control conducted by external stakeholders. Design/Methods/Approach: We examined the regulatory framework of control activities in the public sector and in the police and presented the approaches used across Europe. In the empirical part, we conducted structured interviews with employees at the state level, namely with the employees tasked with carrying out control procedures in the General Police Directorate, the Criminal Police Directorate and the Uniformed Police Directorate, and we also conducted interviews with two superintendents at the Police Directorate level. We conducted a total of seven interviews. Findings: The research found that audits, whether carried out by the Ministry of the Interior or by the Police auditors, are seen as a vital element of the management of a police organization. The interview subjects emphasized the role of the heads of police units - both from the point of view of planning internal control activities and translating the findings of the audits into police practice. The dissemination of audit findings can be ensured through the digitization of police work processes; interviewees expressed the need for a systematic solution that would allow them to test the competencies of police officers. Research Limitations/Implications: The article presents the findings from the point of view of the employees responsible for carrying out control activities within the Slovenian police. For a more complete overview of the matter, our findings should be compared with the perspective of those who are the subjects of the control activities, i.e. the police officers who have undergone the control process. The findings of the research are useful primarily for the purposes of planning the processes related to the management and administration of police work and from the point of view of improving the quality of police work. Originality/Value: The paper examines how the employees responsible for carrying out the control activities perceive their own work and how the processes involved in the control of police work are organized, how they function and how effective they are.
Ključne besede: audit, internal control, police, police powers, Slovenia
Objavljeno v DKUM: 11.06.2021; Ogledov: 992; Prenosov: 14
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8. Local governments as providers of public order : the case of EstoniaEro Liivik, 2017, pregledni znanstveni članek Opis: Purpose:
This paper deals with the legal regulation of Estonia’s public order from the aspect of local governments. The purpose of the article is to analyse relevant Estonian legislation to help identify problems and make suggestions for improvement. Proposals are intended for the institutions involved in developing legislation in Estonia. Local governments in the country act according to the Constitution of the Republic of Estonia (1992), but still retain enough legal autonomy to decide on local affairs independently of the state government.
Methods:
The paper is based on an analysis of national legislation. In the legal research, the author pays attention to written sources of law, e.g. the Constitution of the Republic of Estonia (1992), and subsequent legal acts regulating public order.
Findings:
The main task of local government is to provide public services and improve the quality of the living environment. In Estonia, the principal provider of internal security is the Police and Border Guard Board. It is the responsibility of local government to assist the national structures in fulfilling their duties. On the other hand, the municipalities are required to ensure public order within their territories. The legal power given by parliament to local governments to carry out such activities is insufficient to ensure the law is enforced.
Practical Implications:
The findings in this paper highlight areas in which the legal regulation could be improved.
Originality/Value:
Although the legal basis for Estonian municipalities’ operations has been studied carefully, it is necessary to examine issues concerning the links between local governments and public order in detail. The continually changing legislation makes the situation complex to handle. It also provides an opportunity for international comparative analysis with other European Union member states.
Ključne besede: local government, internal security, public order, policing, Estonia
Objavljeno v DKUM: 15.04.2020; Ogledov: 1135; Prenosov: 48
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9. Evaluation of the constriction size reduction of granular filters due to upstream cohesive base-soil erosionSamira Azirou, Ahmed Benamar, Abdelkader Tahakourt, 2018, izvirni znanstveni članek Opis: This study is devoted to filter-constrictions analysis and its application with respect to void and constrictions reduction during soil filtration. The experimental investigation involves combined Hole Erosion-Filtration tests using several soils and filters. The base soils are lean clays and the granular filters are selected according to the usual filtration criteria. The combination of the experimental data for porosity variation and the analytical results from the Constriction Size Distribution (CSD) analysis was used to evaluate the constrictions size reduction subsequent to the filtration process. The filtration depth was also estimated according to the retained soil mass and the porosity reduction deduced from the measured hydraulic conductivity. An analytical model of the CSD was applied to the experimental results in order to assess the constrictions reduction. As regards the obtained results, a nonuniform constriction reduction was suggested according to the effective filtration depth, advocating a dynamic filter action.
Ključne besede: granular filter, internal erosion, constriction, porosity, filtration index
Objavljeno v DKUM: 11.10.2018; Ogledov: 1492; Prenosov: 606
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10. Professional languages alone do not suffice for successful and socially responsible internal communication between different culturesDarja Kukovec, Matjaž Mulej, Simona Šarotar Žižek, 2018, izvirni znanstveni članek Opis: Successful internal communication in an intercultural environment depends on the organizational culture, business environment, social responsibility, and leaders’ skills. Thus, internal communication and employee adaptation to changing business environments ask what a successful socially responsible internal communication requires. This contribution discusses theoretical foundations of qualitative research, how the organizational culture can define which direction the organization should chose to attain social responsibility, and how internal communication can improve understanding of professional language and be decisive in a working environment. The generated model offers insights into understanding social responsibility and organizational culture to improve internal communication.
Ključne besede: organizational culture, social responsibility, communication, internal communication, business languages
Objavljeno v DKUM: 10.10.2018; Ogledov: 1669; Prenosov: 356
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