1. The impact of information systems on project success in a hybrid work environment: evidence from the world's largest consulting firmMarko Samardzic, Teodora Vuckovic, Danijela Ciric Lalic, Iztok Palčič, Uglješa Marjanović, 2025, izvirni znanstveni članek Opis: This study investigated the impact of information systems (IS) success on Project Success (PS) within hybrid and remote work environments, drawing empirical evidence from the world's largest consulting firm. By integrating the DeLone and McLean IS success model with established PS frameworks, the research examined how IS components—system quality, user satisfaction, and use/ intent to use—influence key PS dimensions: project management success, impact on the team, impact on the customer, and project investment success. Data from 198 employees were analyzed using structural equation modeling, confirming all hypothesized relationships. Results revealed that IS net benefits significantly enhance PS across all dimensions, while system quality and user satisfaction further drive IS effectiveness. The study underscores the critical role of robust digital infrastructure in optimizing project outcomes, offering theoretical insights and practical recommendations for organizations navigating hybrid work models. Limitations and future research directions are also discussed.
Ključne besede: hybrid work environment, DeLone and McLean model, structural equation modeling, remote work, digital transformation, system quality, user satisfaction, net benefits, project management
Objavljeno v DKUM: 03.11.2025; Ogledov: 0; Prenosov: 6
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2. Using data mining to improve decision-making : case study of a recommendation system developmentHyrmet Mydyti, Arbana Kadriu, Mirjana Pejić Bach, 2023, izvirni znanstveni članek Opis: Background and purpose: This study aims to provide a practical perspective on how data mining techniques are used in the home appliance after-sales services. Study investigates on how can a recommendation system help a customer service company that plans to use data mining to improve decision making during its digital transformation process. In addition, study provides a detailed outline on the process for developing and analyzing platforms to improve data analytics for such companies. Methodology: Case study approach is used for evaluating the usability of recommendation systems based on data mining approach in the context of home appliance after-sales services. We selected the latest platforms based on their relevance to the recommender system and their applicability to the functionality of the data mining system as trends in the system design. Results: Evaluation of the impact on decision making shows how the application of data mining techniques in organizations can increase efficiency. Evaluation of the time taken to resolve the complaint, as a key attribute of service quality that affects customer satisfaction, and the positive results achieved by the recommendation system are presented. Conclusion: This paper increases the understanding of the benefits of the data mining approach in the context of recommender systems. The benefits of data mining, an important component of advanced analytics, lead to an increase in business productivity through predictive analytics. For future research, other attributes or factors useful for the recommender systems can be considered to improve the quality of the results. Acknowledgement: The author Hyrmet Mydyti’s PhD thesis has been extended in this paper.
Ključne besede: digital transformation, data mining, decision tree algorithm, decision-making, home appliances after-sales services
Objavljeno v DKUM: 08.10.2025; Ogledov: 0; Prenosov: 2
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3. Digital transformation of legal educationYuliya Kharitonova, Larisa Sannikova, 2022 Ključne besede: pravo, izobraževanje, študij, študijski programi, digitalizacija, digitalne kompetence, informacijsko-komunikacijska tehnologija, digital transformation, law studies, digital competences, information-communication technology, digital skills
Objavljeno v DKUM: 08.09.2025; Ogledov: 0; Prenosov: 5
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4. Digital transformation as one of the instruments for overcoming the public health crisis : the role and use of ehealth solutions during the Covid-19 pandemic in SloveniaDalibor Stanimirović, Matjaž Drev, Živa Rant, 2022, izvirni znanstveni članek Ključne besede: pandemije, COVID-19, javno zdravje, digitalizacija, Slovenija, digital transformation, COVID-19, public health, information security, eHealth
Objavljeno v DKUM: 04.09.2025; Ogledov: 0; Prenosov: 6
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5. Cessante ratione legis, cessat ipsa lex? : data and privacy protection in the digitized energy sector amidst green and digital transformation processesZoran Dimović, 2024, izvirni znanstveni članek Opis: The ex ante regulation of green and digital transformation processes is set to significantly impact personal data and privacy protection in the digitalized energy sector. Although the drive for digitization aligns with EU values, goals, and objectives, it does not inherently ensure compliance with fundamental human rights. While general rules for personal data and privacy protection are sufficiently flexible to allow for appropriate interpretation, implementing sector-specific human rights regulations would enhance legal certainty. This is particularly crucial given the heightened sensitivity of the electricity sector compared to natural gas or heat. The observed lack of standardization in the digitalization of the energy sector is likely to become even more pronounced with the continued development of digital technologies. This increasing complexity underscores the need for comprehensive regulatory frameworks that address both the opportunities and challenges presented by the green and digital transformation. These considerations have significant implications for policymakers, academics, and legal practitioners. Understanding and addressing these issues is essential for ensuring that the transformation processes in the energy sector are conducted in a manner that respects personal data and privacy protection while advancing sustainable and digital innovation. The development of robust and specific regulations will be key to balancing these objectives and ensuring the protection of fundamental human rights in an increasingly digitalized energy landscape.
Ključne besede: data protection, digitized energy sector, energy law, EU core values, green and digital transformation, privacy protection, public law
Objavljeno v DKUM: 29.08.2025; Ogledov: 0; Prenosov: 6
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6. Customer perception of technologies for new-generation web shops – preliminary study : XIV.Tamara Križnjak, Simona Sternad Zabukovšek, Samo Bobek, 2025, samostojni znanstveni sestavek ali poglavje v monografski publikaciji Opis: This paper investigates emerging technological trends in web commerce and examines user perceptions through a pilot survey. Key innovations include IoT, AI, ML, chatbots, social and voice commerce, as well as immersive technologies like AR and VR. These tools enhance personalization, automate services, and support better consumer decision-making. The pilot study, based on an online questionnaire, explores user behaviour, expectations, and attitudes toward these developments. Results show that while users are familiar with technologies like chatbots and personalization, awareness of AR and VR remains low. Concerns about security and data privacy significantly influence user trust. The findings highlight the need for seamless technological integration, increased user education, and transparent communication to build trust and improve the digital shopping experience.
Ključne besede: web commerce, e-commerce trends, internet of things (IoT), artificial intelligence (AI), machine learning (ML), chatbots, augmented reality (AR), virtual reality (VR), voice commerce, user perception, digital transformation, data privacy
Objavljeno v DKUM: 29.08.2025; Ogledov: 0; Prenosov: 3
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7. Comparative Analysis of Digitalised Business Models : II.Samo Bobek, Vujica Lazović, Simona Sternad Zabukovšek, 2025, samostojni znanstveni sestavek ali poglavje v monografski publikaciji Opis: Digital business models are a key component of digital transformation. Understanding these models is essential for operating successfully in the digital economy. A business model defines the value proposition, cost structure, financing sources, target audience, marketing strategy, and potential partnerships. Its primary purpose is to enable sustainable value delivery to customers. This paper uses the Business Model Canvas to analyse digitised business models, focusing on those based on recurring revenues (e.g., subscriptions, SaaS) and network effects (e.g., platforms, marketplaces). These models have fueled the growth of many digital enterprises. As emerging technologies reshape consumer expectations, companies must rethink how they create and deliver value in a constantly evolving digital environment.
Ključne besede: digitalised business models, digital transformation, platform business model, blockchain business model, freemium business model, Saas business model, Crowdsourcing business model, aggregator business model, subscription business model
Objavljeno v DKUM: 29.08.2025; Ogledov: 0; Prenosov: 5
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8. Key success factors in digital transformation : fundamentals developed from a bibliometric analysisTilen Medved, Tomaž Kern, Eva Krhač Andrašec, 2025, izvirni znanstveni članek Opis: The article analyses a multidimensional digital transformation process. Digital transformation is a change or shift in operational and strategic frameworks necessitated by the rapid advancement of digital technology. Digital transformation is more than the implementation of advanced technology, it requires a cultural shift towards constant experimentation and openness to failure. Such changes make the organization agile, efficient, and customer-orientated, with the ability to quickly integrate new, comprehensive data into the entire decision-making and innovation process. The purpose of the research was therefore to analyse the key success factors in digital transformation. The analysis serves as a basis for further theoretical research in this field and for practical implementation in organisational systems. As part of this research, a bibliometric analysis was carried out using the open-source tool VOSviewer. The analysis shows that digital transformation is particularly relevant in the fields of Computer Science; Business, Management and Accounting; and Engineering, namely in Germany, China and the Russian Federation. We have come to the conclusion that the key success factors in digital transformation are as follows: corporate organization and technology, collaboration and cultural change, holistic strategy, leadership and organizational structure, continuous learning and conformity to best practises.
Ključne besede: digital transformation, advanced technologies, key success factors, bibliometric analysis, VOSviewer
Objavljeno v DKUM: 28.08.2025; Ogledov: 0; Prenosov: 8
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9. Digital transformation and business model innovation: enhancing productivity in the Croatian maritime transport sectorMarija Jović Mihanović, Saša Aksentijević, Edvard Tijan, Gregor Lenart, 2025, izvirni znanstveni članek Opis: This research investigates how business model changes induced by digital transformation impact productivity within the maritime transport sector in Croatia. Given the
limited existing literature addressing digital transformation’s productivity implications,
specifically in maritime contexts, this study aims to identify and analyze key mediating factors. An online survey conducted among Croatian maritime transport stakeholders resulted in 82 valid responses, which were statistically analyzed using descriptive
statistics, Spearman’s correlation, and principal component analysis (PCA). The study
identifies two primary dimensions of business model changes—innovation and process
digitalization—that significantly correlate with increased productivity. Key influencing
factors include the digitalization of internal and external business processes, development
of new digital revenue streams, introduction of innovative services, and novel pricing
models. Results underscore the importance of targeted digital transformation initiatives
and serve as a valuable reference for maritime transport stakeholders, aiming to enhance
their productivity and competitiveness through digital innovation.
Ključne besede: digital transformation, maritime transport, productivity, business model innovation, process digitalization, Croatia, principal component analysis
Objavljeno v DKUM: 26.08.2025; Ogledov: 0; Prenosov: 4
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10. Exploring digital transformation journey among micro, small-, and medium-sized enterprisesMarjeta Marolt, Gregor Lenart, Mirjana Kljajić Borštnar, Andreja Pucihar, 2025, izvirni znanstveni članek Opis: This paper aims to explore the patterns in micro, small-, and medium-sized enterprises’ (MSMEs) digital transformation journey during recent years. Using an emergent
concurrent mixed-methods approach, we combined insights from six in-depth interviews
with MSME managers and owners with survey data from 66 MSMEs. The findings reveal
major inhibitors and accelerators of MSMEs’ digital transformation and demonstrate how
they cope with them by engaging in digitalisation actions. This study also provides insights
into how inhibitors, accelerators, and digitalisation actions vary across MSME sizes. While
an increased adoption of digital technology was observed among the participating MSMEs,
this study identifies three distinct digital transformation paths: necessary, experimental,
and committed. Each path is shaped by a unique combination of inhibitors and accelerators. From the practical perspective, this research provides insights for MSME managers
and owners on how to tailor their digital transformation efforts to their unique inhibitors
and accelerators. In addition, our insights can help policy makers to promote the digital
transformation of MSMEs through appropriate measures and support mechanisms tailored
to the specific needs of smaller enterprises.
Ključne besede: digital transformation, turbulent environment, micro, small- and medium-sized enterprises, case study
Objavljeno v DKUM: 25.08.2025; Ogledov: 0; Prenosov: 5
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