Iskanje po katalogu digitalne knjižnice

Opis: Food has evolved from a basic necessity to a primary motivation for travel. While providing a high-quality gastronomic offer is still a restaurant's primary function, quality is no longer enough; today's demanding guests seek unique and memorable dining experiences. A restaurant's competences play a significant role in shaping the guests' overall perception of the quality and derived perceived value, both of which ultimately impact the competitiveness of both the restaurant and the gastronomic destination. The main contribution of this article is the development of a novel theoretical model-GADECOMP-which is designed to measure a gastronomic destination's competitiveness by centering it around the destination's gastronomic offer. Exploratory factor analyses confirmed that the instrument is reliable and valid. The model was tested on upscale restaurant guests in Slovenia, Italy, and Croatia. Additionally, the SERVQUAL model of quality measurement was transferred from the entrepreneurial level to the destination level. Our method uses a unique competence approach and expands and diversifies the existing quality concepts by using elements of innovativeness, creativity, sustainability, and local features. The GADECOMP model measures the perceived quality of a gastronomic destination through its competences, which are reflected in the gastronomic destination offer. A regression analysis was used to identify the strength of the effect that perceived value has on the gastronomic destination offer and gastronomic destination competences.
Ključne besede: gastronomic tourism, upscale gastronomy, quality, gastronomic destination competences, GADECOMP model, Slovenia, Italy, Croatia
Objavljeno v DKUM: 19.02.2024; Ogledov: 423; Prenosov: 14
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Opis: This paper evaluates positive and negative media coverage of online local budget transparency (OLBT) and its impact on budget transparency in Croatian local administrative units in 2018. Using multinomial logistic regression, research confirmed a strong impact of media coverage on budget transparency. Positive media coverage of OLBT increases the probability that local administrative units will attain a higher level of transparency, while negative media coverage is accompanied by a higher likelihood of local units’ retention in the lower transparency range. The implications of these findings are clearly emphasized through a deeper understanding of the role of the media in public sector economics, precisely in the context of budget transparency. This study contributes to public sector literature by identifying the effects of positive and negative media coverage on budget transparency.
Ključne besede: fiscal transparency, budget transparency, local administrative units, media coverage, Croatia
Objavljeno v DKUM: 05.09.2023; Ogledov: 227; Prenosov: 6
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Opis: Purpose: This paper examines the distribution of elderly missing persons in the city of Zagreb per variables (age, sex of the missing person, social and marital status, employment, place and duration of disappearance, method of finding the missing person, its outcome, reasons for disappearance, etc.) needed for the design of the plan of the search for the missing person. Design/Methods/Approach: The paper uses data collected through a questionnaire with 417 variables and processed with certain basic statistical methods. The collected data are examined on a sample of 170 elderly missing persons in the city of Zagreb, and through characteristics of methods, measures and actions, together with the methods of search for elderly persons in cities, with special reference to Zagreb. Findings: The statistically established behavioural modes of certain groups of elderly people are analysed: persons with Alzheimer’s disease and persons with suicidal risk. The stated findings largely assist in planning and conducting the search for those persons, especially for missing person profiling and his/her possible movement since disappearance. The success of the search for the missing person presumes knowledge about the stated specifics by all searchers. It especially applies to the police in the formal, due to its sole duty and competence for the search for missing persons, as well as in the real sense where they conduct search measures and actions together with other participants adapted to real situations of disappearance of elderly persons. Research Limitations / Implications: The research has been limited by data available from the police bulletin of daily events, but this limitation was partially removed by a direct insight into the police files containing the case history. During the research, the legal and ethical regulations regarding personal data protection were strictly followed. Originality/Value: There is a number of researches on police search for the missing persons (UK, USA, Australia etc.), but few of them deal with elderly persons. This paper introduces a new offensive approach to the search for the missing person on a strategic level (missing person profiling with regard to specific variables, possible movement and routes, “wanderings”). New police procedures are suggested on a tactical level (e.g., stopping a person who disappeared in a certain area), but they include traditional police methods (car & regular patrols, police officers on bicycles, police search dogs, collecting information, conducting interviews, terrain search etc.). Introduction of the principle of partnership search for the missing person. Research results should be useful to police practice and their education.
Ključne besede: missing persons, police search, elderly persons, Alzheimer's disease, Croatia
Objavljeno v DKUM: 16.04.2020; Ogledov: 1070; Prenosov: 67
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Opis: The aim of this master’s thesis was to examine in what way the foreign language curricula of the higher education institutions for tourism meet the needs of the tourism industry in Croatia. The research was conducted between both parties of this topic – the representatives of higher education institutions for tourism and the tourism industry representatives. The analysis of research results showed there is currently a gap between what the foreign language curricula of the higher education institutions for tourism have to provide and what the tourism industry actually needs. The research results suggested the main reasons for that gap are the absence of unique education strategy in tourism, a lack of practical work associated with tourism studies, overcrowded classrooms and insufficient learning hour rate. They also suggested possible improvements, which would make the foreign language curricula much more effective. Some of them include: the development of the unique education strategy in tourism, a more prudent choice of languages that are being taught, a limitation of enrollment quotes, an emphasised awareness of the importance of personal initiatives, the curricula with more interaction, adopting trends and successful ideas and changes in knowledge evaluation process. It is our hope this research will help in recognising the necessary changes and provide inspiration for improvements.
Ključne besede: Foreign languages, tourism industry, higher education, curricula, Croatia
Objavljeno v DKUM: 14.11.2019; Ogledov: 1495; Prenosov: 155
Celotno besedilo (1,81 MB)

Opis: Though the individual’s resistance is very often considered a significant barrier to BPM success, the literature on that topic is quite scarce. With the aim to shed light on this topic, we have conducted research of a Croatian insurance company. We examined the impact of individual’s resistance regarding BPM initiative using the theory of reasoned action. Structural equation model was developed using the data collected by the survey among company employees. The results indicate that subjective norms are positively related to the individual’s resistance regarding BPM initiative, while positive initial belief regarding BPM initiative tends to decrease the probability of resistance to change.
Ključne besede: business process management, theory of reasoned action, individual’s resistance, insurance company, change management, Croatia
Objavljeno v DKUM: 03.05.2018; Ogledov: 1166; Prenosov: 201
Celotno besedilo (837,86 KB)
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